At a Glance
- Tasks: Lead the design and delivery of innovative ServiceNow solutions for diverse clients.
- Company: Join a well-established consultancy with a focus on collaboration and innovation.
- Benefits: Enjoy remote work, competitive salary, and opportunities for professional growth.
- Why this job: Shape the future of IT service management while working with cutting-edge technologies.
- Qualifications: Extensive experience in ServiceNow solutions and strong leadership skills required.
- Other info: Be part of a dynamic team that values mentorship and continuous improvement.
The predicted salary is between 72000 - 108000 £ per year.
We are supporting a well-established consultancy client in their search for a ServiceNow Lead Solution Architect. This role offers the opportunity to take a senior technical leadership position, shaping and delivering ServiceNow-based solutions for a diverse range of clients across multiple sectors. This role is fully remote.
Key Responsibilities
- Lead the architecture, design, and delivery of ServiceNow solutions across client engagements.
- Collaborate with stakeholders to gather requirements and translate them into effective, high-quality solution designs.
- Provide technical leadership and direction to delivery teams, ensuring architectural integrity and best practice.
- Drive continuous improvement of ServiceNow platforms through optimisation, automation, and integration.
- Evaluate and recommend emerging technologies, tools, and frameworks to enhance service delivery.
- Ensure solutions align with wider business and technology strategies.
- Create and maintain clear architectural documentation covering current and future state designs.
- Participate in and facilitate technical and process workshops.
- Work closely with enterprise architecture functions, including supporting configuration and instance migration activities.
Leadership & Delivery
The role includes responsibility for providing technical leadership and mentorship across multidisciplinary teams, supporting the development of business analysts, administrators, developers, and solution architects. You will play a key role in fostering a high-performing, collaborative, and engaged delivery culture. From a delivery perspective, you will assess the impact of new requirements and lead the implementation of proactive IT Service Management and Operations capabilities. This will involve the design, automation, integration, and management of primarily ITSM and ITOM-related toolsets and environments.
Essential Skills & Experience
- Extensive experience designing and delivering ServiceNow solutions across multiple modules.
- Strong understanding of ITIL processes and service management best practices.
- Experience working in complex, large-scale enterprise environments with multiple integrations.
- Proven expertise in system architecture and solution design.
- Broad technical understanding, including cloud technologies, enterprise platforms, cybersecurity, and emerging technologies such as AI and IoT.
- ITIL certification.
- Track record of delivering complex, business-critical IT solutions.
- Strong communication and stakeholder engagement skills.
- Ability to influence and collaborate at all levels of an organization.
- Demonstrated leadership, coaching, and mentoring capability.
- Ability to manage multiple workstreams and deliver to agreed timelines.
- Aware of current technology trends and the wider market.
Desirable Skills & Experience
- ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA).
- Project management qualifications (e.g., PRINCE2, PMP).
- Experience of Agile, Scrum, or similar delivery methodologies.
Lead Solutions Architect in City of London employer: Z-Axis Graphics
Contact Detail:
Z-Axis Graphics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Solutions Architect in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend virtual meetups, and engage with professionals on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Showcase your expertise! Create a portfolio or a personal website that highlights your ServiceNow projects and achievements. This gives potential employers a tangible way to see what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to ServiceNow solutions. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for talented individuals like you. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Lead Solutions Architect in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with ServiceNow solutions. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant projects!
Showcase Your Leadership Skills: Since this role involves technical leadership, be sure to include examples of how you've led teams or projects in the past. We love seeing candidates who can inspire and mentor others, so let us know how you’ve done that!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key achievements stand out. This helps us quickly see why you’re a great fit!
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s super easy, and we’ll make sure it gets to the right people quickly!
How to prepare for a job interview at Z-Axis Graphics
✨Know Your ServiceNow Inside Out
Make sure you’re well-versed in the various modules of ServiceNow. Brush up on your knowledge of ITIL processes and how they integrate with ServiceNow solutions. Being able to discuss specific examples of your past projects will show that you have the hands-on experience they’re looking for.
✨Showcase Your Leadership Skills
Since this role involves providing technical leadership, be prepared to share instances where you’ve successfully led teams or mentored colleagues. Highlight your ability to foster collaboration and drive a high-performing culture, as this is key to their delivery approach.
✨Prepare for Technical Questions
Expect to dive deep into system architecture and solution design during the interview. Brush up on your understanding of cloud technologies, cybersecurity, and emerging tech like AI and IoT. Be ready to discuss how you’ve applied these in real-world scenarios.
✨Engage with Stakeholders
Demonstrate your strong communication skills by preparing to discuss how you gather requirements and translate them into effective solutions. Think of examples where you’ve influenced stakeholders at various levels and how you’ve navigated complex environments to deliver results.