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- Tasks: Support diverse clients in finding jobs and overcoming employment barriers.
- Company: YWCA Toronto empowers women and gender-diverse individuals, promoting equality and support.
- Benefits: Enjoy comprehensive health coverage, generous vacation days, and professional development opportunities.
- Why this job: Make a real impact by helping others achieve their career goals in a supportive environment.
- Qualifications: Degree in relevant field and 3-5 years of experience in employment counselling required.
- Other info: Must be willing to travel 40% of the time; valid driver's licence is an asset.
The predicted salary is between 42000 - 60000 £ per year.
Employment Type:Full-Time, Permanent
Work Hours:35 hours per week
Salary: $59,399 annually (Level 7), plus comprehensive benefits
Location:2425 Eglinton Avenue East, Suite 303, Scarborough, ON M1K 5G8
Internal Application Deadline: Monday, August 11, 2025
JOIN OUR TEAM
YWCA Toronto strives to uphold anti-discrimination practices and anti-oppression principles to ensure that the rights of all individuals are respected and protected. We work to promote a climate that is welcoming of all women and individuals who identify as trans, intersex, non-binary, agender, and/or Two-Spirit.We encourage applications from women and gender diverse people from all races, ethnic origins, religions, abilities and sexual orientations.
The Employment Consultant is responsible for providing full-cycle employment support to diverse client groups facing multiple barriers to employment. This role focuses on achieving successful client outcomes by meeting contractual deliverables, including monthly individual and team Key Performance Indicators (KPIs), and Performance Based Funding (PBF) targets.
The Employment Consultant is also responsible for organizing and leading hiring events, job fairs, and other career related events. They also engage with community partners to expand opportunities. The position requires strong collaboration with the team, employers, and the broader community while continuously aligning with the mission and policies of YWCA Toronto.
ABOUT YWCA TORONTO – YWCA EMPLOYMENT CENTRE (2425 Eglinton Avenue East)
YWCA Toronto Employment Centre at 2425 Eglinton Avenue East, is a customer-focused program model for job seekers and employers, with focus on women, young women and gender-diverse people. This program is also open to men. The YWCA Toronto Employment Centre is part of the Integrated Employment Services (IES) in Toronto under WCG International Consultants Ltd. as the Service System Manager, funded by the Ministry of Labour, Immigration, Training and Skills Development through their Employment Ontario Division (EO). We act as a one-stop service for all jobseekers and employers. We use our resources to support all job seekers, especially those more distantly removed from the workforce, to reach their goals.
KEY RESPONSIBILITIES
- Works with all clients accessing Integrated Employment Services (IES), prioritizing those with higher support needs (e.g., Youth, Newcomers, Social Assistance recipients, ODSP and other inclusion groups) to meet contractual targets;
- Conducts intake and needs assessment using Common Assessment (CA) tool to evaluate clients’ employment-related strengths, needs, abilities, skills, and other relevant employment-related factors;
- Provides individualized or group-based counselling and pre-employment services, including resume critique, mock interviews, and job readiness workshops;
- Collaborates with clients to develop tailored Employment Action Plan (EAP) aimed at achieving job starts within a 12-week timeframe to meet program performance expectations;
- Facilitates clients’ transition into sustainable employment, addressing barriers to job retention and meeting Performance Based Funding (PBF) milestones at 1, 3, 6 and 12 months;
- Monitors the local job market to identify and pursue suitable employment opportunities for clients, including weekly cold-calling and targeted outreach to potential employers;
- Facilitates employment workshops, job fairs, employer sessions, and other events to prepare clients for obtaining and maintaining employment;
- Negotiates work placement agreements and contracts with clients and employers, outlining workplace training objectives, commitments and applicable financial incentives;
- Performs job matching activities and refers clients to internal and external job postings;
- Administers employer contracts, including processing financial incentives, payments, and Employment-Related Financial Supports in a timely manner;
- Targets: Case manages at least 80 -100 files at any given time and secures 10 job starts (employment outcomes) monthly.
QUALIFICATIONS
- In-depth knowledge of an academic discipline normally acquired through courses leading to the completion of an undergraduate degree in Human Resources, Career Counselling, Marketing and Communications, or any other relevant field (Cases for Equivalency will be considered);
- 3-5 years of job development and employment counseling and prior work experience in an Employment Ontario model;
- Group Facilitation and Life Skills Training is an asset;
- Demonstrated knowledge of Toronto area labour market trends and general knowledge of the labour market and social services;
- Ability to build strong relationship with employers and able to successfully place job seekers with employers;
- Superior oral and written communication skills and presentation skills;
- Excellent documentation and report writing skills, as well as in interviews/assessments, professional resume writing, vocational counselling, and individualized goal setting and planning;
- Demonstrated ability to work under pressure; ability to adapt to program changes when required;
- Experience in dealing with conflicts and diffusing contentious situations;
- Commitment and ability to work with diverse groups;
- Excellent time management and organization skills, able to work well with minimal supervision;
- Strong digital literacy, including MS Office Suite;
- Must be a team player and able to work with different personalities and working styles.
NB: Required to travel at least 40% of the time, as part of regular duties; a valid driver’s licence and access to a motor vehicle is considered an asset.
What We Offer:
- Comprehensive Medical, Vision, and Dental Coverage
- Life Insurance and Long-Term Disability Benefit
- Multi-Sector Pension Plan: Employer’s contribution of 5.75% and Employee Contribution of 3.25%
- Time off: Starts with 20 Vacation Days, 1.5 Days Per Month Sick Leave, 12 Paid Holidays, Health Promotional Days and 4 Float Days
- Other Benefits: Child Care Benefits, Maternity/Parental Leave Supplementary Employment Benefits, Educational/Sabbatical Leave, and Financial Assistance for Professional Development
Posting Date: July 31, 2025
YWCA Toronto transforms lives. As the city’s largest multi-service women’s organization, we help women and gender diverse people escape violence, move out of poverty and access safe, affordable housing.
We work tenaciously to break down barriers that hold women and gender diverse people back from achieving equality.
Vaccination Policy: In accordance with YWCA Toronto’s COVID-19 Vaccination Policy, all YWCA Toronto employees, students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health
Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring.
YWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender diverse people of all races, ethnic origins, religions, abilities and sexual orientations.
YWCA Toronto provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted, please advise us if you require any accommodation. While we thank all candidates for their interest, only those selected for an interview will be contacted.
YWCA Toronto is a Scent-Sensitive Workplace.
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Employment Consultant employer: YWCA Toronto
Contact Detail:
YWCA Toronto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employment Consultant
✨Tip Number 1
Familiarise yourself with the local job market trends in Toronto. Understanding the specific challenges and opportunities that job seekers face in this area will help you demonstrate your knowledge during interviews and show that you're well-prepared for the role.
✨Tip Number 2
Network with professionals in the employment services sector. Attend local job fairs, workshops, or community events to connect with others who work in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with diverse client groups. Be ready to share specific examples of how you've successfully supported individuals facing barriers to employment, as this aligns closely with the responsibilities of the Employment Consultant role.
✨Tip Number 4
Showcase your collaboration skills. Since the role requires working with various stakeholders, think of instances where you've effectively collaborated with teams, employers, or community partners to achieve successful outcomes.
We think you need these skills to ace Employment Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Employment Consultant position. Understand the key responsibilities and qualifications required, as this will help you tailor your application.
Tailor Your CV: Customise your CV to highlight relevant experience in employment counselling, job development, and working with diverse client groups. Use specific examples that demonstrate your skills in meeting performance targets and facilitating workshops.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for supporting individuals facing barriers to employment. Mention your understanding of YWCA Toronto's mission and how your values align with their commitment to anti-discrimination practices.
Highlight Relevant Skills: In your application, emphasise your superior communication skills, ability to work under pressure, and experience in group facilitation. Provide examples of how you've successfully built relationships with employers and clients in the past.
How to prepare for a job interview at YWCA Toronto
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an Employment Consultant. Familiarise yourself with the key tasks such as conducting needs assessments, facilitating workshops, and collaborating with clients to develop tailored Employment Action Plans.
✨Showcase Your Experience
Prepare to discuss your previous experience in job development and employment counselling. Highlight specific examples where you've successfully helped clients overcome barriers to employment, as this will demonstrate your capability to meet the role's demands.
✨Research YWCA Toronto
Learn about YWCA Toronto’s mission, values, and the communities they serve. Understanding their commitment to anti-discrimination practices will help you align your answers with their organisational culture during the interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle conflicts. Think of examples from your past experiences where you successfully navigated challenging situations, particularly in a diverse environment.
