Human Resources Manager in Portsmouth

YWCA is the oldest and largest multicultural women’s organization in the world. YWCA South Hampton Roads (YWCA SHR) is dedicated to the fullness of its mission to eliminate racism, empower women and promote peace, justice, freedom and dignity for all. Serving approximately 8,000 individuals each year, YWCA SHR is a source of strength, courage and empowerment for women and families facing crisis. We are a community catalyst for meaningful change and the advocate for shaping vital impact through quality services responding to the critical needs of survivors of sexual violence and domestic violence.

YWCA SHR works across racial, gender, religious and social lines with organizations-partners in all sectors to educate about disparities, advocate for change and provide resources and tools to dismantle oppressive systems. YWCA SHR is in the midst of a rapid transformation from a well-established direct service provider for women and families facing crisis to an organization working at the intersection of eliminating racism, empowering women and standing up for social justice, helping families and strengthening our community.

About the Position

Under the general supervision of the Chief Executive Officer (CEO), the Human Resources Manager supports the organization by implementing and managing HR functions that promote a positive workplace culture, support staff development, and ensure compliance with all applicable employment regulations. This role is both strategic and hands-on, responsible for daily HR operations, employee relations, training coordination, benefits administration, and supporting organizational initiatives that advance YWCA South Hampton Roads’ mission and values.

ESSENTIAL DUTIES

• Serve as an HR advisor to the CEO and leadership team, providing guidance on workforce needs, staffing trends, and organizational culture.
• Support the implementation of HR strategies that promote equity, staff well-being, and organizational effectiveness.
• Promote and model YWCA SHR’s mission, values, and commitment to equity through all HR functions and interactions.
• Utilize HRMS data and reports to identify workforce trends, support decision-making, and track progress on HR initiatives.

Human Resources Operations & Management

• Oversee daily HR operations to ensure efficient management of HR processes, policies, and systems.
• Maintain accurate, confidential, and compliant employee records.
• Ensure consistent policy application and equitable treatment of all employees.
• Partner with Finance to support HR data integrity, reporting, and system maintenance.

Training, Development & Performance Support

• Coordinate staff training, professional development, and cultural competency initiatives.
• Help assess organizational training needs and support managers in identifying skill gaps and development opportunities.
• Assist in delivering leadership development programs and supporting succession planning efforts.
• Promote continuous learning through coaching, feedback, and knowledge-sharing initiatives.

Organizational Development & Change Support

• Support HR-led organizational initiatives designed to strengthen culture, improve employee experience, and enhance operational effectiveness.
• Use employee feedback and performance data to help assess development programs and recommend improvements.
• Foster an inclusive, transparent, and empowering workplace environment.

Compliance & Risk Management

• Ensure compliance with federal, state, and local employment laws and regulations.
• Support the development, communication, and maintenance of HR policies and procedures.
• Manage employee relations matters, including investigations, documentation, and conflict resolution.
• Coordinate required trainings and support risk management, unemployment, and workers’ compensation processes.
• Stay updated on evolving HR legislation and best practices to ensure organizational compliance.

Compensation & Benefits Administration

• Support the administration of compensation structures and benefits programs.
• Conduct routine compensation reviews to help ensure pay equity and competitiveness.
• Manage benefit plan communication, enrollment, and vendor coordination.
• Ensure compliance with leave laws including FMLA, COBRA, and related regulations.

Employee Relations & Talent Management

• Lead equitable recruitment and hiring processes that promote diversity and inclusion.
• Support onboarding for new employees, volunteers, and interns.
• Assist managers in addressing performance concerns and creating improvement plans.
• Develop and support employee engagement, recognition, and retention initiatives.

Additional Duties

• Adhere to all YWCA SHR policies and procedures.
• Perform other duties as assigned.

QUALIFICATIONS

We will consider exceptional candidates who demonstrate a strong combination of the specific qualifications and skills described below.

Minimum Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred).
• Minimum of 3 years of progressive HR experience, including at least 1 year in a leadership role.
• Proven experience in staff development, training design, and organizational change management.
• Strong knowledge of federal and state employment laws and HR best practices.
• Experience with HR systems (HRMS/HRIS) and HR analytics.
• SHRM-CP, SHRM-SCP, or PHR/SPHR certification preferred.
• Previous experience with Paylocity HRMS is preferred.
• The ability to work in a multi-location environment.

Other Requirements

• Must be 18 years of age.
• Must complete the training programs of YWCA SHR.
• Must complete a successful background check.
• Must have an excellent driving record; valid driver’s license; certificate of insurance from an insurance carrier licensed in the State of Virginia.
• Travel is required; reliable transportation essential.

Skills and Competencies

• Demonstrated commitment to YWCA SHR's mission and cultural competency/humility and respect for diversity.
• Thorough knowledge of HR compliance governing 60+ employee organizations in Virginia, including relevant laws.
• Excellent judgment, with the ability to handle difficult issues and conversations with great composure, sensitivity, tact, and compassion.
• Highly organized with strong abilities in developing and maintaining efficient systems for managing information.
• Skilled in proactive planning, managing multiple projects simultaneously, and meeting tight deadlines while maintaining quality and attention to detail.
• Solid facilitation skills including reflective listening and conflict management.
• Impeccable discretion and track record of keeping privileged and sensitive information confidential.
• Excellent written and verbal communication and public speaking skills with ability to research field-related, intersectional topics, develop and deliver written reports and presentations.
• Self-directed; team player with a positive attitude.
• Ability to collaborate with groups and individuals from diverse backgrounds.
• Good technical aptitude, with the ability to quickly learn new technologies and applications.
• Flexibility and adaptability to changing priorities and organizational needs.
• Proficient in the use of Microsoft Applications, including Outlook, Word, PowerPoint, Teams, and Excel, and social media platforms.

CORE VALUES

• Compassion
• Integrity
• Ownership
• Responsibility
• Empowerment

WORKING CONDITIONS

Work is performed in a typical office environment with a high standard of confidentiality.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Ability to travel in varying weather conditions.
• Must have the use of sensory skills to communicate and interact with others through telephone and personal contact.
• While performing the duties of this job, the employee may frequently walk, use hands, handle or feel objects, talk or hear; often required to stand and sit; reach with hands and arms; and stoop, kneel, crouch, bend, squat or crawl.
• Ability to lift and carry up to 25 pounds.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
• The noise level in the work environment is moderately loud.
• Physical capability to effectively use and operate various items of office related equipment, such as a personal computer, calculator, copier, and fax machine.

COMPENSATION

This position offers a hiring range of $48,000–$55,000 that is based on experience and a full benefits packet to include health, vision, and dental insurance, 17 paid holidays, vacation, sick leave, retirement and other benefits. This is a full-time, exempt position.

START TIMEFRAME

Position will be open until filled. Interested applicants are requested to submit an online application at ywca-shr.org to include a cover letter, and resume.

EQUAL EMPLOYMENT OPPORTUNITY (EEO) DISCLOSURE

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation and any other status protected by applicable local, state or federal law.

AMERICANS WITH DISABILITIES ACT (ADA) REQUIREMENTS

ADA requires YWCA SHR to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations by contacting Human Resources at HR@ywca-shr.org or 757-625-4248.

SUBSTANCE USE AND WORKPLACE SAFETY POLICY

It is the policy of YWCA South Hampton Roads to maintain a safe and healthy workplace that is free of the effects of alcohol and drug abuse. Employees, volunteers, and interns of YWCA South Hampton Roads are prohibited from the use, sale, dispensing, distribution, possession, manufacture, or being under the influence of drugs that are illegal under any federal, state or local law.