General Manager

General Manager – Property Management, London

We are seeking an experienced General Manager to take full operational responsibility for a new, landmark mixed‑use building in London, located at London Liverpool Street.

Salary: £95,000+ plus bonus.

Location: London, United Kingdom.

Key Responsibilities

• Operational management duties.
• Build and manage a high‑performing on‑site hard and soft services team.
• Maintain professional relationships with building tenants, retailers, and stakeholders.
• Oversee financial management, including budgets, service charge, and cost control.
• Liaise with engineering and helpdesk teams to ensure smooth management.
• Drive sustainability and wellness initiatives.
• Ensure full compliance with statutory, health and safety, and environmental obligations.
• Provide occupants with an excellent in‑house experience.
• Assume additional duties as required.

Candidate Specification

• Experience as a managing agent in both hard and soft services.
• Proven track record managing large‑scale, mixed‑use or high‑profile commercial buildings (200,000 sq ft+).
• Strong leadership and people‑management skills.
• Experience managing complex service delivery during mobilisation and steady‑state phases.
• Stakeholder management and communication.
• Good understanding of financial and operational management.
• Commitment to outstanding customer service and operational excellence.

Employment Details

• Seniority level: Director
• Employment type: Full‑time
• Job function: Management
• Industries: Retail

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