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- Tasks: Manage helpdesk operations, schedule jobs, and ensure smooth communication with engineers.
- Company: Join a leading Facilities and Maintenance Provider known for its dynamic work environment.
- Benefits: Enjoy a competitive salary, full-time hours, and a supportive office culture.
- Why this job: Be part of a team that values efficiency and teamwork while making a real impact.
- Qualifications: Experience in administration and scheduling is preferred; strong organisational skills are essential.
- Other info: This is a permanent, office-based role with Monday to Friday working hours.
The predicted salary is between 24000 - 42000 £ per year.
Facilities Helpdesk Scheduler- Maidstone- 28k-30k- Permanent Opportunity. Office Based Full time
My client a leading Facilities and Maintenance Provider are currently recruiting for an experienced Facilities Helpdesk Administrator to join their team based in their Head Office.
This is a full time office based position- Monday to Friday 8.30-17.30
Duties
- General Administration duties
- PPM planning, releasing and allocating jobs
- Monitor and progress PPM jobs
- Content checking of engineer worksheets
- Cross referencing of engineer worksheets for job numbers, signatures and dates
- Renaming of worksheets adhering to a standard format naming convention
- Ensure PPM KPI\’s are maintained at 100%
- Zero cost jobs
- Raising Purchase Orders
- Arrange, monitor and progress subcontractor PPMs
- Chase engineers and subcontractors for completion paperwork and file as directed
- Issue the All Released PPM spreadsheet to client within four days of period end
- Raise remedial jobs when required
- Undertake reactive help desk training to become competent in order to cover when necessary
- Follow protocol at all times
- Cover all contracts as required during staff absences
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Facilities Helpdesk Scheduler employer: YWCA of Greater Harrisburg
Contact Detail:
YWCA of Greater Harrisburg Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Helpdesk Scheduler
✨Tip Number 1
Familiarise yourself with the specific software and tools commonly used in facilities management. Being able to demonstrate your proficiency in these systems during an interview can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the facilities management sector. Attend industry events or join relevant online forums to connect with people who can provide insights or even refer you to job openings.
✨Tip Number 3
Prepare to discuss your experience with PPM (Planned Preventative Maintenance) during interviews. Be ready to share specific examples of how you've successfully managed or scheduled maintenance tasks in previous roles.
✨Tip Number 4
Research the company’s values and recent projects. Tailoring your conversation to align with their goals and demonstrating your enthusiasm for their work can make a strong impression during the interview process.
We think you need these skills to ace Facilities Helpdesk Scheduler
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Facilities Helpdesk Scheduler position. Tailor your application to highlight relevant experience in administration, PPM planning, and customer service.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in facilities management or helpdesk roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to manage tasks like PPM planning and administration.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples from your past work that relate to the duties listed in the job description, such as managing schedules or liaising with subcontractors.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at YWCA of Greater Harrisburg
✨Know Your Role
Familiarise yourself with the specific duties of a Facilities Helpdesk Scheduler. Understand the importance of PPM planning, job allocation, and monitoring KPIs. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Organisation Skills
Since the role involves general administration and managing multiple tasks, be prepared to discuss your organisational skills. Share examples of how you've successfully managed schedules or prioritised tasks in previous roles.
✨Prepare for Technical Questions
Expect questions related to facilities management software and tools. Brush up on any relevant systems you’ve used before, and be ready to explain how you can quickly adapt to new technologies.
✨Demonstrate Teamwork and Communication
As you'll be liaising with engineers and subcontractors, highlight your communication skills. Prepare examples that showcase your ability to work collaboratively and resolve issues effectively within a team.
