Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage PPM jobs, monitor progress, and ensure top-notch administration.
- Company: Join a leading Facilities and Maintenance provider with a supportive team.
- Benefits: Competitive salary, full-time hours, and a stable office environment.
- Why this job: Be part of a dynamic team and enhance your administrative skills.
- Qualifications: Experience in PPM or helpdesk administration is essential.
- Other info: Great opportunity for career growth in a thriving industry.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Facilities Helpdesk Administrator – St Albans – £28,000-£30,000 – Permanent, Office Based.
My client, a leading Facilities and Maintenance provider, is recruiting for an experienced PPM Administrator to join their team at head office.
This is a full-time office-based position, Monday to Friday 8:30-17:30.
Responsibilities
- General Administration duties
- PPM planning, releasing and allocating jobs
- Monitor and progress PPM jobs
- Content checking of engineer worksheets
- Cross referencing of engineer worksheets for job numbers, signatures and dates
- Renaming of worksheets adhering to a standard format naming convention
- Ensure PPM KPI\’s are maintained at 100%
- Zero cost jobs
- Raising Purchase Orders
- Arrange, monitor and progress subcontractor PPMs
- Chase engineers and subcontractors for completion paperwork and file as directed
- Issue the All Released PPM spreadsheet to client within four days of period end
- Raise remedial jobs when required
- Undertake reactive help desk training to become competent in order to cover when necessary
- Follow protocol at all times
- Cover all contracts as required during staff absences
Qualifications
- Experience in PPM administration or helpdesk administration
- Office-based environment
Job details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Information Technology
- Industries: Facilities Services
#J-18808-Ljbffr
Facilities Helpdesk Administrator employer: YWCA of Greater Harrisburg
Contact Detail:
YWCA of Greater Harrisburg Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Helpdesk Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities and maintenance sector. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show them that you’re not just another candidate, but someone who genuinely cares about their mission and can contribute to their success.
✨Tip Number 3
Practice common interview questions related to PPM administration and helpdesk roles. We all know that confidence is key, so rehearse your answers until they feel natural and showcase your experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Facilities Helpdesk Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Facilities Helpdesk Administrator role. Highlight your experience in PPM administration and any relevant skills that match the job description. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that relate to the responsibilities listed in the job description.
Be Clear and Concise: When filling out your application, keep your language clear and concise. Avoid jargon unless it's relevant to the role. We appreciate straightforward communication, so make it easy for us to see your qualifications!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at YWCA of Greater Harrisburg
✨Know Your PPM Inside Out
Make sure you brush up on your knowledge of Planned Preventative Maintenance (PPM) processes. Familiarise yourself with common terminology and practices in the facilities management sector, as this will show your potential employer that you're serious about the role.
✨Showcase Your Admin Skills
Prepare examples of your previous administrative experience, especially in a helpdesk or PPM context. Be ready to discuss how you've managed tasks like job allocation, monitoring progress, and maintaining KPIs, as these are crucial for the Facilities Helpdesk Administrator position.
✨Demonstrate Attention to Detail
Since the role involves content checking and cross-referencing worksheets, be prepared to highlight your attention to detail. You might even want to bring along a sample of your work or describe a situation where your meticulousness made a difference.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for PPM planning, or how they measure success in the role. This shows your genuine interest and helps you assess if the company is the right fit for you.
