Evolve Stockwell provides accommodation and specialist support for young unaccompanied asylum seekers. This is a fixed term role for 3 months, which may lead to a permanent role.
Evolve Stockwell provides accommodation and specialist support for young unaccompanied asylum seekers. The service helps young people navigate the practical, social and personal challenges associated with settling into accommodation, accessing services and preparing for independent living. Support may include assistance with housing benefit arrangements, immigration-related administration, health and wellbeing, education, training and employment.
Job Purpose
We are recruiting an experienced Support Worker who can manage a caseload of residents and deliver consistent, person-centred support. The successful candidate will help young people develop independence, access appropriate services, understand their responsibilities and work towards their individual goals. The role requires sensitivity to cultural differences, an understanding of safeguarding and the ability to work effectively with young people who may be adjusting to unfamiliar systems and circumstances.
Key Responsibilities
- Manage an allocated caseload of residents and maintain regular, meaningful contact.
- Identify residents’ needs, strengths, aspirations and areas requiring additional support.
- Contribute to individual support plans and review progress against agreed objectives.
- Encourage residents to take responsibility for their accommodation, daily routines and personal development.
- Monitor progress and elevate concerns or changes in support needs.
- Assist residents with housing-related administration and understanding accommodation requirements.
- Support eligible residents with housing benefit or other relevant benefit applications and arrangements, in accordance with service procedures.
- Encourage good housekeeping, budgeting, personal organisation and independent living skills.
- Help residents understand tenancy or licence conditions, safety requirements and their responsibilities within the service.
- Report property concerns, maintenance issues and potential risks.
- Provide practical assistance with accessing appropriate immigration advice and relevant professional services, without offering legal advice beyond the postholder’s competence.
- Help residents access GP services, healthcare, mental health support and other appropriate services.
- Promote physical and emotional wellbeing and encourage appropriate help-seeking.
- Recognise safeguarding concerns, exploitation risks, signs of distress and other vulnerabilities.
- Follow safeguarding procedures and promptly report concerns to the appropriate manager.
- Encourage participation in education, English-language learning, training and other development opportunities.
- Assist residents in accessing appropriate employment guidance and services where eligible.
- Support the development of communication, life skills and confidence.
- Encourage positive community engagement and social inclusion.
- Maintain accurate, timely and confidential case notes and support records.
- Complete incident reports, risk-related documentation and shift handovers.
- Liaise with colleagues, social workers, education providers, healthcare professionals and other relevant agencies, as appropriate.
- Follow organisational policies relating to safeguarding, confidentiality, data protection, equality and health and safety.
Essential Requirements
- Previous experience working as a Support Worker in supported accommodation, residential support, youth services or a comparable setting.
- Experience engaging young people and supporting them to achieve positive outcomes.
- Ability to manage a caseload, prioritise tasks and maintain accurate records.
- Good written and verbal communication skills.
- Understanding of safeguarding, risk management, confidentiality and professional boundaries.
- Ability to work sensitively with people from diverse cultural and linguistic backgrounds.
- A practical, patient and non-judgemental approach.
- Flexibility to work the specified rota, including every other weekend.
Desirable Requirements
- Experience supporting unaccompanied asylum-seeking young people, refugees or young people transitioning to independent living.
- Familiarity with housing benefit processes, immigration-related support pathways and referral services.
- Knowledge of local health, education, training and employment services.
- Relevant safeguarding or support work training.
Personal Attributes
- The ideal candidate will be empathetic, culturally sensitive, organised and resilient.
- They should be able to build professional relationships, encourage independence and manage a varied caseload while recognising when specialist advice or management intervention is required.
Working Arrangements
The postholder must be available to work on a rota from Monday to Sunday, including every other weekend. Shifts may include 7:00am–3:00pm, 9:00am–5:00pm, 12:00pm–8:00pm and 2:00pm–10:00pm.
Pay is £15.08 per hour PAYE.
Support Worker - Stockwell in Brighton employer: Yvonne Lewis
Yvonne Lewis is an attractive employer due to its commitment to professional growth and a supportive work environment. Employees have the opportunity to make a significant impact on the lives of children and young people while working collaboratively with a dedicated team. The focus on adherence to care plans and safeguarding ensures a structured and fulfilling role.
