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- Tasks: Engage with rough sleepers, conduct assessments, and coordinate support services across London.
- Company: YLG Limited, dedicated to supporting individuals experiencing homelessness.
- Benefits: Gain valuable experience, make a real difference, and work in a dynamic environment.
- Why this job: Be a vital part of the solution for homelessness in London and empower vulnerable individuals.
- Qualifications: Experience with homeless clients and strong communication skills required.
- Other info: Flexible hours and opportunities for personal growth in a meaningful role.
The predicted salary is between 36000 - 60000 £ per year.
YLG Limited is seeking a dedicated Senior Outreach Worker to join our street-based outreach service supporting individuals experiencing homelessness across London. This role involves regular travel around the boroughs, engaging rough sleepers, conducting assessments, and coordinating access to support and accommodation. The position includes lone working and requires someone confident, empathetic, and able to work autonomously during varied and unsocial hours.
Key Responsibilities
- Conduct street-based assessments for new rough sleepers and follow-up casework.
- Plan, organise, and deliver outreach shifts using referral and mapping intelligence.
- Support clients by making referrals to accommodation pathways and relevant services.
- Plan annual street counts, map hotspot areas, and compile rough sleeper data.
- Attend meetings and liaise closely with partners and support agencies.
- Support access to accommodation, healthcare, day centres and housing advice services.
- Lead on crisis intervention for complex cases with the Team Manager.
- Build effective working relationships with local and regional organisations.
- Contribute to service development aligned with strategies such as No Second Night Out.
- Support cold weather initiatives, annual counts, and outreach-focused projects.
- Work with partners regarding voluntary returns and, where needed, Immigration Enforcement.
- Assist the Service Manager with monitoring expenditure, volunteer expenses, and timesheets.
Person Specification
Experience & Knowledge
- Experience working with homeless clients.
- Knowledge of substance misuse, harm minimisation, and recovery models.
- Understanding of immigration and benefit entitlement for EEA and non-EEA clients.
- Awareness of rough sleeper pathways, London initiatives, and relevant support agencies.
- Understanding of barriers faced by rough sleepers and planned support principles.
Skills
- Ability to empower vulnerable individuals in a client-focused manner.
- Strong multi-agency coordination and communication skills.
- Ability to risk-assess dynamically and work safely while lone working.
- Strong organisational skills and ability to work under pressure.
- Confident with IT applications and report writing.
- Flexibility to work early mornings and late evenings as required.
Senior Outreach Worker - London (Contract) employer: Yvonne Lewis Group
Contact Detail:
Yvonne Lewis Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Outreach Worker - London (Contract)
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend events, and connect with organisations that align with your passion for outreach work. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Contact organisations directly, express your interest, and ask about potential opportunities. It shows initiative and can set you apart from other candidates.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of homelessness issues and local support services. Be ready to discuss how your experience aligns with the role and how you can make a difference in the community.
✨Tip Number 4
Apply through our website! We’ve got a streamlined process that makes it easy for you to showcase your skills and passion for helping others. Plus, it’s a great way to ensure your application gets noticed!
We think you need these skills to ace Senior Outreach Worker - London (Contract)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Outreach Worker role. Highlight your experience with homeless clients and any relevant skills that match the job description. We want to see how you can bring your unique background to our team!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past work to show how you've empowered vulnerable individuals or coordinated with multiple agencies. This will help us see how you fit into our outreach service.
Be Authentic: Let your personality shine through in your application. We value empathy and confidence, so share your passion for helping others and any personal experiences that have shaped your approach to outreach work. We want to know the real you!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Yvonne Lewis Group
✨Know Your Stuff
Make sure you brush up on your knowledge about homelessness and the specific challenges faced by rough sleepers in London. Familiarise yourself with local initiatives like No Second Night Out and understand the pathways to support available. This will show that you're not just interested in the role, but also genuinely care about the cause.
✨Showcase Your Empathy
During the interview, be prepared to share examples of how you've supported vulnerable individuals in the past. Highlight your ability to empower clients and demonstrate your understanding of their needs. This is crucial for a role that requires a compassionate approach.
✨Demonstrate Your Coordination Skills
Since this role involves liaising with various agencies, it's important to showcase your multi-agency coordination skills. Prepare to discuss any previous experiences where you successfully collaborated with different organisations or managed complex cases. This will illustrate your capability to work effectively in a team.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your risk assessment abilities and decision-making skills while lone working. Think of situations where you had to make quick decisions under pressure and how you handled them. This will help the interviewers see how you would manage real-life challenges in the role.