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- Tasks: Deliver top-notch customer service and prepare delicious food and drinks in a vibrant café.
- Company: Join the opening team at Yuum The Whiteley, a premium café experience.
- Benefits: Flexible hours, competitive pay, and a fun work environment.
- Other info: Fast-paced environment with opportunities to grow your skills in the food industry.
- Why this job: Be part of a passionate team and create memorable experiences for customers.
- Qualifications: Friendly, confident, and a team player with a love for hospitality.
The predicted salary is between 10 - 12 £ per hour.
This is a customer-facing role involving service, food preparation and café operations. Front of House Team Members deliver excellent customer service while preparing drinks, desserts and food items to Yuum standards in a fast-paced premium café environment. This role is part of the opening team at Yuum The Whiteley.
Our ideal candidate:
- Passionate about hospitality and guest experience
- Friendly, confident and professional when interacting with customers
- Comfortable working in a fast-paced café environment
- Takes pride in cleanliness, presentation and attention to detail
- Interested in premium food, drinks and service standards
- Positive team player with strong communication skills
Responsibilities:
- Welcome customers and provide friendly, professional service
- Create a welcoming environment and deliver consistently high hospitality standards
- Take customer orders using the POS system
- Maintain strong product knowledge and confidently recommend products and promotions to increase average order value
FOH Team Member employer: Yuum
Contact Detail:
Yuum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Team Member
✨Tip Number 1
Get to know the company! Before your interview, check out Yuum's values and what makes them tick. This way, you can show off your passion for hospitality and how you fit right into their vibe.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face in a fast-paced café environment and how you'd handle them. Being able to demonstrate your friendly and professional approach will definitely impress.
✨Tip Number 3
Show off your product knowledge! Familiarise yourself with the menu and be ready to recommend items confidently. This not only boosts your chances but also shows you're genuinely interested in providing top-notch service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace FOH Team Member
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let us see your enthusiasm for the hospitality industry. Share any experiences that highlight your love for customer service and how you enjoy creating a welcoming atmosphere.
Be Specific About Your Skills: Make sure to mention any relevant skills or experiences that align with the role. Whether it's food preparation, using a POS system, or working in a fast-paced environment, we want to know how you can contribute to our team!
Keep It Professional Yet Friendly: Your written application should reflect the friendly and professional vibe we’re looking for at Yuum. Use a warm tone while maintaining professionalism to show us you’re the right fit for our café culture.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you one step closer to joining our opening team at Yuum The Whiteley.
How to prepare for a job interview at Yuum
✨Know Your Stuff
Familiarise yourself with Yuum's menu and service standards. Being able to confidently discuss the food and drinks they offer will show your passion for hospitality and help you stand out.
✨Show Off Your People Skills
Prepare to demonstrate your customer service skills during the interview. Think of examples where you've gone above and beyond for a customer, as this role is all about creating a welcoming environment.
✨Embrace the Fast-Paced Environment
Yuum operates in a busy café setting, so be ready to talk about your experience in similar environments. Share how you handle pressure and maintain high standards while working quickly.
✨Dress to Impress
First impressions matter! Dress smartly and ensure you look presentable. This reflects your attention to detail and pride in your appearance, which are key traits for a Front of House Team Member.