At a Glance
- Tasks: Lead and manage daily warehouse operations, ensuring safety and compliance.
- Company: Join Yusen Logistics, a global leader in supply chain management.
- Benefits: Enjoy a competitive salary, health cover, and 25 days holiday plus volunteer leave.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by developing your team and driving operational excellence.
- Qualifications: Experience in warehouse management and strong leadership skills required.
The predicted salary is between 47150 - 47150 £ per year.
Centurion Way, Erith (DA18 4AF) Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company, we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.
We are now looking for a Warehouse Operations Manager to join our team in Erith, Dartford (DA18 4AF) on a full-time, permanent basis. You will work Monday to Friday between 05:00 and 17:00 and cover night shifts where necessary.
Benefits
- Salary of £47,150 per annum
- Individual health cover
- 25 days’ holiday (excluding bank holidays) and 5 days of Volunteer Leave per year
- Opportunity for Unpaid Leave
- Critical Illness Cover
- MyStrength Wellbeing App
- Free online Fitness Platform, i.e. Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and Nutrition
- On‑Site Mental Health First Aiders
- Employee benefits, i.e. Free eye test, up to 25% off gym membership, high street vouchers
- Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service
- Tailored development and career opportunities
- Karo Health Health Cash Plan
This is a fantastic opportunity for an experienced hands-on Warehouse Operations Manager to join a growing organisation and play a central role in a busy, influential logistics operation. You’ll be right at the heart of the action—leading from the front, staying close to the operation, and ensuring processes are followed with consistency and precision. You’ll refine your expertise, strengthen your leadership credentials, and gain exposure to high impact activity that will elevate your career. Just as importantly, you’ll have the chance to build and nurture your own team—supporting their development, guiding their growth, and creating an environment where people thrive through clear direction and strong operational discipline.
The Role
As Warehouse Operations Manager, you will take full ownership of day-to-day operations at our Erith site—ensuring everything runs safely, compliantly, and in line with company processes. You will lead, coach, and develop the warehouse team, embedding a strong health and safety culture and ensuring all colleagues follow procedures consistently. You’ll oversee recruitment, training, performance management, and succession planning to maintain a high performing operation. You will also support financial performance by managing the site’s P&L, controlling costs, and ensuring operational activity aligns with budgeted targets.
Key Responsibilities
- Drive a process led culture across all warehouse activities
- Lead and develop the warehouse team, ensuring compliance with H&S and operational procedures
- Manage recruitment, onboarding, training, and ongoing performance
- Support and conduct investigations, disciplinaries, grievances, and return to work meetings
- Act as the main point of contact for customer queries outside standard working hours
- Oversee facilities management and ensure contractors follow safe systems of work
- Carry out equipment and safety checks to maintain a compliant working environment
- Ensure KPIs are tracked, analysed, and improved through structured action plans
Additional Responsibilities
- Oversee facilities management
- Manage on‑site contractors in line with company policies and safe control procedures
- Conduct equipment checks to ensure a safe working environment
- Support investigations and disciplinary hearings when required
About You
- Proven experience managing day-to-day warehouse operations
- Strong supervisory/management experience within a logistics environment
- Demonstrable experience conducting disciplinaries, grievances, investigations, and Return to Work meetings
- A process driven mindset with the ability to embed structure and compliance
- Strong understanding of HSE regulations, risk assessments, and safe working practices
- Experience tracking, analysing, and improving KPIs
- Proficiency in WMS and strong IT skills (Outlook, Excel, PowerPoint)
Please note that applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position. Yusen Logistics is an equal opportunities employer that encourages applications from all suitably qualified and eligible applicants, regardless of their personal circumstances. We make our recruiting decisions solely based on skillset and experience. Diversity allows us to create an inclusive environment where our employees can strive and grow their potential. Yusen Logistics are proud to be a ‘Disability Confident Committed’ employer. We thank all applicants for their interest, however, only those under consideration will be contacted.
Warehouse Operations Manager employer: Yusen logistics
Yusen Logistics is an exceptional employer, dedicated to fostering a culture of continuous improvement and employee well-being. With a comprehensive benefits package that includes health cash plans, tailored development opportunities, and a commitment to work-life balance, our Grange Park, Northampton site offers LGV Class 1 Drivers a supportive environment where they can thrive and advance their careers. Join us in making meaningful connections within the logistics industry while enjoying a rewarding and fulfilling work experience.
StudySmarter Expert Advice🤫
We think this is how you could land Warehouse Operations Manager
✨Get to Know Local Distribution Centres
Start hanging around local distribution centres and warehouses, like the ones that might belong to Yusen logistics. Many times, they have sign-up sheets for job openings or even informal meet-ups that could lead to job opportunities.
✨Talk to Recruiters and Employment Agencies
There are loads of recruitment agencies that specifically focus on warehouse and logistics roles. Get in touch with them and let them know you’re looking for full-time work. They often have inside info on openings before they're advertised!
✨Brush Up on Your Skills
Think about the specific skills that are hot in the warehouse sector right now, like inventory management software or health and safety protocols. We can help you find resources to polish up your abilities, which can make you stand out when you're looking at those full-time gigs.
✨Apply Directly Through Us!
Don't forget to keep an eye on our website for any full-time listings at Yusen logistics. Applying directly can sometimes give you an edge, especially if you tailor your application to highlight your relevant experience in logistics and warehousing!
We think you need these skills to ace Warehouse Operations Manager
Some tips for your application 🫡
Highlight Your Experience with Inventory Management:When you're whipping up your CV, make sure to spotlight any experience you've got in inventory management or warehousing. We love to see proficiency in stock control systems or previous roles where you've managed inventory levels. Show us how you can keep things organised and running smoothly!
Demonstrate Your Attention to Detail:In the warehouse and logistics field, attention to detail is key. Use your cover letter to share specific examples of how you've caught mistakes or streamlined processes in the past. Let us know how your precision can contribute to our team at Yusen logistics.
Get Familiar with Relevant Certifications:If you've got any certifications related to warehousing or logistics—like health and safety or forklift operation—make sure they shine on your CV! We appreciate all the qualifications that show you're serious about the role and keeping a safe, efficient workspace.
Show Off Your Problem-Solving Skills:Logistics can be unpredictable, so if you've tackled any significant challenges in previous positions, tell us all about it! Use your cover letter to highlight how you've adapted to situations, such as changes in supply or unexpected delays. We want to see your resourcefulness in action for this full-time role at Yusen logistics.
How to prepare for a job interview at Yusen logistics
✨Know Your Warehouse Systems
Familiarise yourself with popular warehouse management systems like SAP or Oracle. If you have experience using these or similar tools, be prepared to discuss how you utilised them to improve efficiency or accuracy in inventory management.
✨Highlight Your Problem-Solving Skills
In the logistics arena, unexpected challenges pop up all the time. Be ready to share some examples of when you faced a logistical hiccup and how you tackled it. This shows you can think on your feet and keep things running smoothly.
✨Teamwork Makes the Dream Work
Since it’s a full-time position, expect questions about your ability to work in a team in a busy warehousing environment. Share experiences where you collaborated with others, maybe to meet tight deadlines or manage large shipments, ensuring you showcase your ability to communicate effectively.
✨Safety First! Talk About Protocols
Logistics roles require a real understanding of safety protocols. Brush up on basic safety guidelines and be ready to discuss how you’ve implemented or adhered to these in past roles. This shows that you’re serious about your role in maintaining a safe working environment.
