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- Tasks: Lead investigations into customer complaints and ensure quality standards are met.
- Company: Prominent logistics firm in Northampton with a focus on quality and compliance.
- Benefits: Competitive salary, 25 days annual leave, and extensive employee support services.
- Why this job: Make a real difference in quality assurance and compliance in a dynamic industry.
- Qualifications: Strong complaint management skills and experience in Root Cause Analysis.
- Other info: Full-time role with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A prominent logistics firm in Northampton is looking for a Quality & Compliance Advisor. The role involves leading investigations into customer complaints, ensuring adherence to quality standards and regulatory compliance.
Applicants should have:
- Strong complaint management skills
- A solid understanding of Good Distribution Practice (GDP)
- Experience in Root Cause Analysis
This full-time role offers a competitive salary and excellent benefits, including 25 days of annual leave and a range of employee support services.
Quality & Compliance Advisor: CAPA & RCA Lead (12M FTC) in Northampton employer: Yusen Logistics
Contact Detail:
Yusen Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality & Compliance Advisor: CAPA & RCA Lead (12M FTC) in Northampton
✨Tip Number 1
Network like a pro! Reach out to folks in the logistics industry, especially those who work in quality and compliance. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your complaint management skills and understanding of Good Distribution Practice (GDP). We recommend practising common interview questions related to these areas to show you're the right fit.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Use our website to find roles that excite you and match your expertise in Root Cause Analysis and compliance.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. It’s a small gesture that can make a big difference.
We think you need these skills to ace Quality & Compliance Advisor: CAPA & RCA Lead (12M FTC) in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in complaint management and Root Cause Analysis. We want to see how your skills align with the role, so don’t be shy about showcasing your understanding of Good Distribution Practice (GDP)!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Quality & Compliance Advisor role. Share specific examples of how you've led investigations or ensured compliance in previous roles.
Showcase Your Problem-Solving Skills: In your application, highlight instances where you've successfully resolved customer complaints or improved quality standards. We love seeing how you tackle challenges head-on, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Yusen Logistics
✨Know Your Quality Standards
Make sure you brush up on Good Distribution Practice (GDP) before the interview. Being able to discuss how you’ve applied these standards in past roles will show that you’re not just familiar with the theory, but you can also implement it effectively.
✨Prepare for Complaint Management Scenarios
Think of specific examples where you've successfully managed customer complaints. Be ready to walk through your thought process and the steps you took to resolve issues, as this will demonstrate your strong complaint management skills.
✨Master Root Cause Analysis
Since the role involves leading investigations, be prepared to discuss your experience with Root Cause Analysis (RCA). Have a couple of case studies in mind where you identified root causes and implemented corrective actions, showcasing your analytical skills.
✨Show Enthusiasm for Compliance
Express your passion for quality and compliance during the interview. Companies want to see that you care about maintaining high standards and are committed to continuous improvement, so let your enthusiasm shine through!
