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- Tasks: Coordinate customs processes and ensure smooth service for clients in land freight.
- Company: Join Yusen Logistics, a leader in innovative supply chain solutions.
- Benefits: Enjoy a competitive salary, hybrid working, and 25 days holiday plus volunteer leave.
- Why this job: Make a real impact in logistics while developing your career in a supportive environment.
- Qualifications: Experience with customs procedures and strong communication skills are preferred.
- Other info: Dynamic workplace with opportunities for personal growth and a commitment to diversity.
The predicted salary is between 22650 - 26650 £ per year.
Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice.
We are looking for a Land Freight Customs Imports Coordinator to work at our site in Grange Park 3 (NN4 5FB). Your core hours of work will be Monday - Friday, 8:30am - 5:30pm. However, there will be a requirement to work bank holidays, as well as occasional weekends to cover annual leave.
The position holder will deliver outstanding customer service to the Customs clients of Yusen Logistics (UK) Ltd, ensuring that shipments are managed efficiently and accurately from the start.
The Benefits
- The salary is £26,650.00
- Hybrid working (working remotely between 2-4 days per week subject to business requirements)
- 25 days' holiday and 5 days Volunteer Leave per year
- Opportunity for Unpaid Leave
- Up to 10 days international remote working
- Free Eye Test
- Employee Referral Scheme
- Cycle to Work scheme
- Critical Illness Cover
- Free online Fitness Platform i.e., Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and Nutrition
- On Site Mental health First Aiders
- Employee benefits i.e., Free eye test, up to 25% off gym membership, high street vouchers
- Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service
- Health Cash Plan
- Tailored development and career opportunities
Key responsibilities:
- Work closely with clients and suppliers to ensure smooth seamless service levels are achieved.
- Complete Customs clearance as per customer instructions and adhering to HMRC Regulations.
- Complete Transit procedures in line with Customer instructions and adhering to HMRC Regulations.
- Prepare KPI reports and present to clients as required.
- Complete regular audits on the Customs activity to ensure adherence with HM Customs procedures / client instructions.
- Confirm and process all job-file invoicing where required.
Key requirements:
- Experience with customs procedures and regulations or freight forwarding would be particularly desirable.
- Ability to work independently and as part of a team.
- Excellent communication and customer service skills.
- Confident and professional manner.
- Highly organised and capable of working under pressure.
- Strong problem-solving and investigative skills.
- High attention to detail, with strong numeracy and literacy skills.
- Follows defined procedures precisely and consistently to ensure successful outcomes.
- Proficiency in building relationships at all levels within an organisation and with clients.
- Demonstrates strong self-efficacy and the ability to work autonomously.
- Highly motivated and focused on meeting customer expectations and service level agreements (SLAs).
- Experience in a fast-paced environment.
- Good communication and customer service abilities.
- Competent in IT skills, particularly in Microsoft Office and Excel.
Please note, applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position.
In Yusen Logistics, we understand the value of utilising AI and other technologies to support the application process but we encourage the candidates to use them to enhance their application and not replace their own effort and authenticity. Therefore, candidates should not rely on AI-generated responses during the interview process.
Yusen Logistics is an equal opportunities employer, who encourages applications from all suitably qualified and eligible applicants regardless of their personal circumstances. We make our recruiting decisions solely based on the skillset and experience. Diversity allows us to create an inclusive environment, where our employees can strive and grow their potential. Yusen Logistics are proud to be a 'Disability Confident Committed' employer.
Land Freight Customs Coordinator in Northampton employer: Yusen Logistics
Contact Detail:
Yusen Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Land Freight Customs Coordinator in Northampton
✨Tip Number 1
Get to know the company! Research Yusen Logistics and understand their values and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals, which can boost your chances of landing that job.
✨Tip Number 3
Prepare for the interview by practising common questions related to customs procedures and customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your relevant experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Yusen Logistics and ready to contribute to their mission.
We think you need these skills to ace Land Freight Customs Coordinator in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Land Freight Customs Coordinator role. Highlight your experience with customs procedures and regulations, as well as any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about logistics and how your background makes you a great fit for Yusen Logistics. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Customer Service Skills: Since delivering outstanding customer service is key for this role, make sure to include examples of how you've excelled in customer-facing situations. We want to know how you handle challenges and ensure client satisfaction!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Yusen Logistics
✨Know Your Customs Stuff
Make sure you brush up on customs procedures and regulations before the interview. Yusen Logistics is looking for someone who can navigate these processes smoothly, so being able to discuss your experience and knowledge confidently will set you apart.
✨Show Off Your Customer Service Skills
Since this role involves delivering outstanding customer service, prepare examples of how you've successfully managed client relationships in the past. Think about specific situations where you went above and beyond to meet customer expectations.
✨Be Organised and Detail-Oriented
Yusen Logistics values organisation and attention to detail. During the interview, highlight your ability to manage multiple tasks under pressure. You might even want to share a story that showcases your problem-solving skills and how you ensure accuracy in your work.
✨Communicate Clearly and Confidently
Excellent communication is key for this position. Practice articulating your thoughts clearly and professionally. Remember, it's not just about what you say, but how you say it. A confident manner can make a great impression!
