Warehouse Team Leader (PM shift. 5/7) in Northampton

The Company Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company, we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.

Position Overview

We are looking for a Warehouse Team Leader to play a key role in ensuring the smooth and efficient operation of our SDC warehouse, overseeing inbound, outbound, and all supporting operations during the PM shift. The successful candidate will be expected to take a practical approach to daily activities, leading by example, and must hold a valid MHE licence. The role will be based at our Sustainable Distribution Centre (NN7 2QA) and it will follow a 5 out of 7 shift pattern (weekend work will be required). The role will offer a salary of £32,500 with a shift allowance of £832 and the shift pattern will be 14:00‑22:00.

What we offer

• Pension scheme
• 22 days holiday plus national and statutory holidays increasing to 25 days, following 2 years of service
• 5 days’ Volunteer Leave per year
• Critical Illness Cover
• On‑Site Mental Health First Aiders
• MyStrength Wellbeing App
• Health Cash Plan
• Karo Health
• Free online Fitness Platform, i.e. Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet, and Nutrition
• Employee benefits, i.e. Free eye test, up to 25% off gym membership, and high street vouchers
• Free access to 24/7 online GP, mental health support service, Life Events Counselling, and Care Concierge Service
• Tailored development and career opportunities

Key responsibilities

• Oversee the effective running of the shift to ensure products are safely handled through all inbound and outbound processes, ensuring all company procedures are adhered to, to meet customer expectations.
• Ensure all goods are handled correctly to ensure that damage is kept to a minimum and manual handling techniques are followed to prevent injury and harm.
• Responsible for the smooth running of your designated shift, ensuring staff are briefed and managed in accordance with SOPs and WIs.
• Carry out any other reasonable requests to support the effective running of the warehouse, including helping other teams and shifts as necessary.

• Ensure all health and safety procedures are adhered to, including PPE, taking appropriate action where procedures are not being adhered to or could be improved.
• Ensure all equipment checks are carried out in accordance with procedure, taking appropriate action to ensure a safe working environment for all employees.

• Ensure all team members are aware of key outcomes, business processes, and expectations and that all associated employee procedures are adhered to.
• Review the training and development needs of functional employees to ensure that employees are trained to the required standards.
• Ensure all company procedures are adhered to, including ER procedures, such as absence and performance management, standards of behaviour, disciplinary, PDR, etc, supporting with investigations and disciplinary hearings, as necessary.
• Ensure all team members receive appropriate training and development, mentoring, and support, as necessary.
• Expected levels of performance achieved in the team.
• All employees' PDRs completed on time.
• All employees provided with clear development plans.
• Team culture enhancing and wellbeing activities defined and implemented.

• Ensure that all MHE is used appropriately, identifying and arranging relevant training to ensure there are sufficient numbers of trained employees to meet business demands.

• Ensure that all business communications are effectively managed and shared with the team as appropriate.

Key requirements

• Good level of general education, including a good understanding of both written and verbal English.
• Literate and numerate.
• Previous experience in leading a team in a fast‑moving warehouse operation.
• FLT licence: counterbalance, reach truck or ride‑on (A2). A4 category (pallet stacker) will be highly desirable.
• Willingness to undertake additional training (A4 licence etc.)
• Awareness of manual handling techniques is an advantage.
• Experience working as part of an automated operation will be advantageous.
• Computer literate.
• Ability to work as part of a team and communicate effectively at all levels.
• Flexible and proactive approach.

Please note, applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position.

Yusen Logistics is an equal opportunities employer that encourages applications from all suitably qualified and eligible applicants regardless of their personal circumstances. We make our recruiting decisions solely based on skillset and experience. Diversity allows us to create an inclusive environment where our employees can strive and grow their potential. Yusen Logistics are proud to be a ‘Disability Confident Committed’ employer.

In Yusen Logistics, we understand the value of utilising AI and other technologies to support the application process, but we encourage candidates to use them to enhance their application and not replace their own effort and authenticity. Therefore, candidates should not rely on AI‑generated responses during the interview process.