Import Customer Service Coord – Ocean Freight (Remote) in London

Import Customer Service Coord – Ocean Freight (Remote) in London

London Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Yusen Logistics UK Ltd

At a Glance

  • Tasks: Manage import container movements and be the go-to contact for clients.
  • Company: Join Yusen Logistics, a leader in Ocean Freight Forwarding.
  • Benefits: Enjoy competitive pay, a supportive environment, and great employee perks.
  • Other info: Be part of a dynamic team with opportunities for growth.
  • Why this job: Make a difference in logistics while working remotely and enhancing your skills.
  • Qualifications: Experience in logistics, especially Ocean Freight, with strong customer service skills.

The predicted salary is between 30000 - 40000 Β£ per year.

Yusen Logistics (UK) Ltd is seeking an Import Customer Services Coordinator in Rainham, London, to join our Ocean Freight Forwarding team on a full-time basis. The role involves managing import container movements and acting as the main point of contact for clients, ensuring accuracy and high service standards.

Ideal candidates should have logistics sector experience, particularly in Ocean Freight Forwarding, and possess strong customer service and administration skills.

Our company offers competitive pay, a supportive environment, and a variety of employee benefits.

Import Customer Service Coord – Ocean Freight (Remote) in London employer: Yusen Logistics UK Ltd

Yusen Logistics (UK) Ltd is an excellent employer, offering a dynamic and supportive work environment for those in the logistics sector. With competitive pay and a strong emphasis on employee growth, our team members benefit from ongoing training and development opportunities, making it an ideal place for career advancement. Located in Rainham, London, we pride ourselves on fostering a culture of collaboration and high service standards, ensuring that every employee feels valued and empowered to succeed.

Yusen Logistics UK Ltd

Contact Details:

Yusen Logistics UK Ltd Recruitment Team

StudySmarter Expert Advice🀫

We think this is how you could land Import Customer Service Coord – Ocean Freight (Remote) in London

✨Tip Number 1

Network like a pro! Reach out to people in the logistics sector, especially those in Ocean Freight Forwarding. A friendly chat can open doors and give you insights that job descriptions just can't.

✨Tip Number 2

Prepare for the interview by brushing up on your customer service skills. Think of examples from your past experiences where you went above and beyond for a client. We want to see that you can keep our service standards high!

✨Tip Number 3

Show your enthusiasm for the role! When you apply through our website, make sure to highlight why you're excited about working in Ocean Freight Forwarding and how you can contribute to our team.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can leave a lasting impression. It shows you're keen and professional, which is exactly what we look for in an Import Customer Services Coordinator.

We think you need these skills to ace Import Customer Service Coord – Ocean Freight (Remote) in London

Logistics Sector Experience
Ocean Freight Forwarding
Customer Service Skills
Administration Skills
Container Movement Management
Communication Skills
Attention to Detail

Some tips for your application 🫑

Tailor Your CV:Make sure your CV highlights your experience in logistics and customer service, especially in Ocean Freight Forwarding. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you're passionate about the role and how you can contribute to our team. Keep it friendly and professional.

Showcase Your Skills:Don’t forget to mention any specific software or tools you’ve used in previous roles. We love seeing candidates who are tech-savvy and ready to hit the ground running!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Yusen Logistics UK Ltd

✨Know Your Ocean Freight Basics

Before the interview, brush up on your knowledge of ocean freight forwarding. Understand key terms and processes related to import container movements. This will not only show your expertise but also demonstrate your genuine interest in the role.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you excelled in customer service. Think about specific situations where you resolved issues or improved client satisfaction. This will help you illustrate your ability to be the main point of contact for clients.

✨Demonstrate Your Organisational Skills

Since the role involves managing multiple tasks, be ready to discuss how you stay organised. Share techniques you use to prioritise tasks and manage time effectively, especially in a fast-paced logistics environment.

✨Ask Insightful Questions

Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows that you’re not just interested in the job, but also in how you can contribute to the team and grow within the company.