At a Glance
- Tasks: Manage import container movements and be the go-to contact for clients.
- Company: Join Yusen Logistics, a leader in Ocean Freight Forwarding.
- Benefits: Enjoy competitive pay, a supportive environment, and great employee perks.
- Other info: Remote work opportunity with a focus on career development.
- Why this job: Be part of a dynamic team and ensure top-notch service for clients.
- Qualifications: Experience in logistics, especially Ocean Freight, with strong customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Yusen Logistics (UK) Ltd is seeking an Import Customer Services Coordinator in Rainham, London, to join our Ocean Freight Forwarding team on a full-time basis. The role involves managing import container movements and acting as the main point of contact for clients, ensuring accuracy and high service standards.
Ideal candidates should have logistics sector experience, particularly in Ocean Freight Forwarding, and possess strong customer service and administration skills. Our company offers competitive pay, a supportive environment, and a variety of employee benefits.
Import Customer Service Coord – Ocean Freight (Remote) employer: Yusen Logistics UK Ltd
Yusen Logistics (UK) Ltd is an excellent employer, offering a dynamic and supportive work environment for those in the logistics sector. With competitive pay and a strong emphasis on employee growth, our team in Rainham fosters collaboration and high service standards, making it an ideal place for individuals seeking meaningful and rewarding careers in Ocean Freight Forwarding.
StudySmarter Expert Advice🤫
We think this is how you could land Import Customer Service Coord – Ocean Freight (Remote)
✨Tip Number 1
Network like a pro! Reach out to people in the logistics sector, especially those in Ocean Freight Forwarding. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by brushing up on your customer service skills. Think of examples from your past experiences where you went above and beyond for a client. We want to see that passion for service!
✨Tip Number 3
Showcase your logistics knowledge! Familiarise yourself with current trends in Ocean Freight and be ready to discuss them. This will demonstrate your commitment and understanding of the industry.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Import Customer Service Coord – Ocean Freight (Remote)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in logistics and customer service, especially in Ocean Freight Forwarding. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you're passionate about the role and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Showcase Relevant Experience:When filling out your application, focus on your past roles that relate to import container movements and client management. We’re keen to see how your background aligns with our needs.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see your application!
How to prepare for a job interview at Yusen Logistics UK Ltd
✨Know Your Ocean Freight Basics
Make sure you brush up on your knowledge of ocean freight forwarding. Understand the key processes involved in import container movements and be ready to discuss how you've handled similar tasks in the past. This will show that you're not just familiar with the logistics sector, but that you can hit the ground running.
✨Showcase Your Customer Service Skills
Since this role is all about client interaction, prepare examples of how you've provided excellent customer service in previous positions. Think about specific situations where you resolved issues or went above and beyond for a client. This will demonstrate your commitment to high service standards.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to import logistics. For instance, how would you handle a delay in container arrival? Practising your responses to these types of questions can help you articulate your problem-solving skills effectively during the interview.
✨Research Yusen Logistics
Take some time to learn about Yusen Logistics and their values. Understanding their company culture and recent developments in the logistics industry can give you an edge. It shows that you're genuinely interested in the role and aligns with their mission, which can make a great impression.
