Warehouse Supervisor (Tech Returns)
Wellingborough, Northamptonshire
The Company
Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company, we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice.
We are looking for a Warehouse Supervisor to join us for a 12 month fixed-term contract to cover a period of maternity leave, working Monday - Friday, 8:00 - 16:00.
The Benefits
- Salary of £34,569.68 per annum
- 25 days' holiday (excluding bank holidays) and 5 days' Volunteer Leave per year
- Employee Referral Scheme
- Critical Illness Cover
- Free online Fitness Platform i.e., Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and Nutrition
- On-site Mental Health First Aiders
- Employee benefits i.e., Free eye test, up to 25% off gym membership, high street vouchers
- Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service, Health Cash Plan, Karo Health.
- Tailored development and career opportunities
Additionally, you will:
- Host operational morning meetings
- Monitor stock discrepancies and product handling
- Review and update SWIs and SSoWs
The Role
As a Warehouse Supervisor, you will oversee the day-to-day Technical Returns operation at our Wellingborough site, specifically within the Samsung contract.
You will manage warehouse resources, allocate tasks and monitor team performance, while overseeing the safe receipt and handling of inbound stock. You will also lead the High Value Returns Team, ensuring KPIs, SLAs and customer requirements are achieved.
Ensuring customer expectations and service levels are consistently met, you will support, train and develop team members while maintaining high standards of health, safety and operational performance.
About You
To be considered as a Warehouse Supervisor, you will need:
- Proven experience working within a warehouse and/or logistics environment
- Excellent team leadership skills, with experience managing 20+ employees
- Experience of HR processes
- An awareness of manual handling techniques
- Good IT skills, including use of Microsoft Office packages
- The ability to build effective working relationships with internal and external stakeholders
- Good communication skills
- Excellent customer service skills
The closing date for this role is 30th October 2026.
Other organisations may call this role Warehouse Team Leader, Warehouse Shift Supervisor, Warehouse Operations Supervisor, Logistics Supervisor, Distribution Supervisor, Warehouse Manager, or Warehouse Team Co-ordinator.
We thank all applicants for their interest, however, only those under consideration will be contacted.
Please note, applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position.
Yusen Logistics is an equal opportunities employer that encourages applications from all suitably qualified and eligible applicants regardless of their personal circumstances. We make our recruiting decisions solely based on skillset and experience. Diversity allows us to create an inclusive environment where our employees can strive and grow their potential. Yusen Logistics are proud to be a 'Disability Confident Committed' employer.
At Yusen Logistics, we understand the value of utilising AI and other technologies to support the application process, but we encourage candidates to use them to enhance their application and not replace their own effort and authenticity. Therefore, candidates should not rely on AI-generated responses during the interview process.
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Warehouse Supervisor (Tech Returns) in Wellingborough employer: Yusen Logistics Group
Yusen Logistics is an exceptional employer, fostering a culture of continuous improvement and innovation at our Sustainable Distribution Centre in Northampton. We offer a supportive work environment with comprehensive benefits, including 25 days of holiday, access to mental health support, and tailored career development opportunities, ensuring that our employees thrive both personally and professionally. Join us to be part of a team that values commitment, creativity, and connection, making a meaningful impact in the logistics industry.
