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- Tasks: Coordinate fleet activity and ensure timely, customer-focused delivery operations.
- Company: Join Yusen Logistics, a forward-thinking supply chain logistics company.
- Benefits: Competitive salary, 25 days holiday, health cash plan, and flexible working hours.
- Why this job: Steer your logistics career while making a real impact in a dynamic environment.
- Qualifications: 12 months experience as a Traffic Operator and strong communication skills.
- Other info: Personalised development opportunities and excellent career growth potential.
The predicted salary is between 30080 - 42000 £ per year.
This is an excellent opportunity for a highly organised transport professional with exceptional customer service abilities to join our forward-thinking team. In this dynamic logistics hub, your expertise will be vital in the efficient movement of goods for our bespoke client, making you an essential part of our supply chain operations. We are also committed to supporting your career growth with personalised development opportunities that enable you to enhance your skills, take charge of your career path, and excel in this critical role. If you're ready to steer your logistics career in a meaningful direction, keep reading and apply today!
Responsibilities
- As a Traffic Operator, you will coordinate fleet activity and ensure timely, compliant and customer-focused delivery operations at our Widnes depot.
- Working within the transport office, you will handle customer delivery requests, liaise efficiently with drivers and act as the main point of contact for order processing.
- You will play a key role in building strong client relationships, communicating via telephone and email, and escalating issues promptly to your line manager to ensure service expectations are consistently met.
- Identify and recommend solutions to customer queries or delivery failures.
- Maintain high standards of compliance.
- Support the smooth running of all traffic office contracts as needed.
Qualifications
- 12 months' demonstrable experience of working as a Traffic Operator.
- A good understanding of warehouse and transport procedures, including WTR (Working Time Regulations) and EU Driver regulation.
- A good understanding of IT, including Outlook, Excel and PowerPoint.
- Excellent communication and customer service skills, with the ability to supervise drivers and build excellent relationships with customers.
- Good organisational skills and the ability to prioritise.
About the Company
Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services.
Benefits
- The working schedule is predominantly Monday to Friday working 06:00 to 14:30, but you'll be flexible to fit around the needs of the business.
- Salary of £30,080.42, per annum.
- 25 days' holiday (plus bank holidays) and an option of 5 days' Volunteering Leave annually.
- Employee Referral Scheme.
- Cycle to Work scheme.
- Critical Illness Cover.
- Health cash plan.
- Free online Fitness Platform, i.e., Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and nutrition.
- On-site Mental Health First Aiders.
- Employee benefits, i.e., free eye test, up to 25% off gym membership, high street vouchers.
- Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service.
- Tailored development and career opportunities.
Transport Operator (AM shift) employer: YUSEN LOGISTICS CO
Contact Detail:
YUSEN LOGISTICS CO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Operator (AM shift)
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those who work at Yusen Logistics. A friendly chat can open doors and give you insider info about the company culture and what they really value in a Transport Operator.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of transport regulations and customer service best practices. We want you to shine when discussing how you can handle delivery challenges and maintain compliance while keeping customers happy!
✨Tip Number 3
Showcase your organisational skills during the interview. Bring examples of how you've successfully managed fleet activities or resolved delivery issues in the past. This will demonstrate that you're ready to hit the ground running as a Traffic Operator.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our forward-thinking team at Yusen Logistics.
We think you need these skills to ace Transport Operator (AM shift)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service abilities and any relevant transport experience to show us you’re the perfect fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about logistics and how your previous experiences have prepared you for this position. Be sure to mention your organisational skills and ability to build relationships with clients.
Showcase Your IT Skills: Since we value tech-savvy individuals, don’t forget to mention your proficiency in Outlook, Excel, and PowerPoint. Give examples of how you’ve used these tools in past roles to enhance your efficiency.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at YUSEN LOGISTICS CO
✨Know Your Stuff
Make sure you brush up on your knowledge of transport procedures and regulations, especially WTR and EU Driver regulations. Being able to discuss these confidently will show that you're serious about the role and understand the industry's ins and outs.
✨Show Off Your Customer Service Skills
Prepare examples of how you've handled customer queries or delivery issues in the past. Highlighting your ability to build strong client relationships will demonstrate that you can be the main point of contact they need.
✨Get Organised
Since this role requires excellent organisational skills, think of ways you've successfully prioritised tasks in previous jobs. Be ready to share specific instances where your organisational abilities made a difference in your team's performance.
✨Practice Communication
As communication is key in this role, practice articulating your thoughts clearly. Whether it's over the phone or via email, being able to convey information effectively will set you apart as a candidate who can liaise efficiently with drivers and clients alike.