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- Tasks: Coordinate and manage daily container movements for clients in a dynamic logistics environment.
- Company: Join Yusen Logistics, a leading supply chain logistics company focused on innovation.
- Benefits: Enjoy 25 days holiday, wellness support, and tailored career development opportunities.
- Why this job: Build strong client relationships while enhancing your skills in a supportive team.
- Qualifications: Experience in logistics, strong organisational skills, and proficiency in Microsoft Excel required.
- Other info: Flexible working options available, with a focus on continuous improvement and professional growth.
The predicted salary is between 26485 - 29000 £ per year.
Operations
- Coordinate, schedule, book, and manage daily container movements on behalf of Supply Chain Management Service clients.
- Handle all daily operational tasks and client enquiries accurately and courteously.
- Ensure the highest standards of customer experience are met at all times.
- Communicate and escalate all relevant information to team members.
- Ensure all information is consistently accurate and that high operational service standards are maintained at all times.
- Adhere to all deadlines and follow established SOPs.
- Ensure all departmental administrative tasks are completed within agreed timescales.
- Prepare KPI Reports and present to clients as required.
- Monitor and control all service costs.
Administration
- Create and maintain worksheets documenting all daily movements.
- Accurately record all information received from clients and suppliers.
- Maintain systems with accurate and real-time data.
- Always take responsibility for themselves and others, observing Health and Safety and any related laws governing the workplace.
- Any other duties reasonably requested by the Team Leader and Management.
25 days' holidays (excluding bank holidays) and 5 days Volunteer Leave per year. Opportunity for Unpaid Leave. Critical Illness Cover. MyStrength Wellbeing App. Free online Fitness Platform, i.e. Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and Nutrition. On-Site Mental Health First Aiders. Employee benefits, i.e. Free eye test, up to 25% off gym membership, high street vouchers. Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service. Tailored development and career opportunities. Karo Health. Health Cash Plan.
Experience: Experience in freight forwarding, supply chain, or logistics is essential.
- Highly organised, with the ability to work under pressure and consistently meet deadlines.
- Proficient in Microsoft Excel.
- Demonstrated strong customer service skills.
- Strong numeracy/literacy.
- Ability to analyse issues and apply effective problem-solving techniques.
- Shows professionalism in interactions with colleagues and clients.
- Meticulous with a strong eye for detail.
Please note that applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position.
Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company, we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice.
This is a full-time, permanent position offering a salary range of £26,485.60 to £29,000, depending on experience. The role is Monday to Friday and includes up to 3 remote working days per week, subject to business requirements.
Key Accounts Coordinator in Northampton employer: YUSEN LOGISTICS CO
Contact Detail:
YUSEN LOGISTICS CO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Accounts Coordinator in Northampton
✨Tip Number 1
Get to know the company inside out! Research Yusen Logistics and understand their values, services, and culture. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to operations and customer service. Think about your past experiences in freight forwarding or logistics and how they relate to the role of Key Accounts Coordinator.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed multiple tasks under pressure. Highlight your attention to detail and how it has positively impacted your previous roles.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. This not only shows your professionalism but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Key Accounts Coordinator in Northampton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in freight forwarding, supply chain, or logistics. We want to see how your skills align with the Key Accounts Coordinator role, so don’t hold back on showcasing your relevant achievements!
Show Off Your Organisational Skills: Since this role requires a high level of organisation, give us examples of how you've managed multiple tasks or projects in the past. We love seeing candidates who can juggle responsibilities while maintaining accuracy and attention to detail.
Demonstrate Customer Service Excellence: Customer service is key in this position, so share specific instances where you’ve gone above and beyond for clients. We’re looking for those strong interpersonal skills that make a difference in client relationships!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Yusen Logistics!
How to prepare for a job interview at YUSEN LOGISTICS CO
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Key Accounts Coordinator. Familiarise yourself with supply chain management concepts and be ready to discuss how your experience in freight forwarding or logistics aligns with the role.
✨Showcase Your Customer Service Skills
Since this role emphasises strong customer service, prepare examples of how you've handled client enquiries or resolved issues in the past. Highlight your ability to maintain professionalism and ensure a high standard of customer experience.
✨Be Organised and Detail-Oriented
Demonstrate your organisational skills by discussing how you manage multiple tasks and deadlines. Bring up specific tools or methods you use to keep track of information and ensure accuracy, especially when it comes to data entry and reporting.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to analyse an issue and come up with effective solutions. Be ready to explain your thought process and the outcomes of your actions.
