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For Companies At a Glance
- Tasks: Lead strategic planning and growth while managing contracts and customer relationships.
- Company: Join a forward-thinking logistics company focused on sustainability and innovation.
- Benefits: Enjoy a competitive salary, health cover, generous holiday, and wellness support.
- Why this job: Make a real impact in logistics while driving sustainability and team success.
- Qualifications: Experience in contract logistics and strong leadership skills required.
- Other info: Flexible working options and excellent career development opportunities await you.
The predicted salary is between 60000 - 80000 £ per year.
Reporting to the Regional General Manager, the General Manager will be responsible for the strategic planning and growth of the site & contracts within their remit. They will maintain and develop exceptional customer relationships and ensure that the KPIs and operational targets are met through relevant contract teams.
Responsibilities
- Contract Management - Robust account management for all contracts in line with commercial trading agreements and operational requirements. Establish and maintain exceptional customer relationships, ensure excellent customer service and timely feedback and reporting to the customer while acting as the point of escalation for customer service issues. Ensure Monthly and Quarterly business reviews are conducted and documented with actions and owners identified.
- Profitability & Revenue Growth - Drive an agile and sustainable operation across multiple customers to deliver gross margin expectations. Identify growth opportunities for existing customer portfolio for full end to end supply chain services that YL offer. Identify and progress account development opportunities for service enhancement or additional business/volumes.
- Automation - Drive implementation of a robust automation strategy, leveraging relevant technologies to optimise distribution site operations. Develop a strategic partnership with the automation providers, establishing the SLAs and KPIs and driving the expected service levels.
- Team Leadership - Drive a culture of cross functional collaboration, seeking the best outcomes and opportunities for all business units, leveraging best practice and continuous improvement throughout the organisation. Develop innovative and creative approaches to support and drive business strategies and goals. At all times consider the wide effects of departmental decision making on the wider organisation, setting precedent and maintaining consistency of approach across the workforce. Understanding the commercial impact of any financial decision making. Develop and maintain a productive external network, providing opportunities for business insight, best practice, innovation and experience share. Drive engagement across the site. Acts as a role model in the business, observing and promoting the Company values and behaviours and addressing shortfalls in a timely and proactive manner, regardless of where these are demonstrated.
- Sustainability - Identify opportunities to reduce environmental impact and enhance CSR. Lead and deliver sustainability initiatives aligned with external and internal next zero targets. Actively promote sustainable solutions to Yusen customers.
- HSE - Ensure that a best-in-class HSE performance is maintained within the site and that a culture of safety in everything we do is embedded. Drive an engaged and robust H&S agenda across the contract as part of the Senior Management Team. Lead by example, providing guidance and mentoring as necessary to ensure a consistent approach by all employees. Ensure all health and safety procedures are adhered to at all times, raising any non-compliances or concerns at the earliest opportunity, recommending, and implementing any agreed changes.
- Finance and Budgets - Close management and trend analysis of operational discretionary spend. Implementation of profit-enhancing/cost-reduction initiatives. Managing financial data flows to strict deadlines to ensure the accurate production of monthly management accounts - accruals, prepayments, cross charges. Management of cost in line with budgeted targets, addressing any potential issues or deviances in a timely manner. Ensure supplier agreements and terms of business are effectively managed, taking appropriate action as necessary to address contraventions. Ensure compliance with YLUK Financial processes and procedures within the function, offering guidance and support to ensure this remains appropriate to the business.
Qualifications
- Bachelor's degree or applicable experience required
- IOSH Managing Safely qualification desirable
- Experience in the field of contract logistics
- Demonstrable track record of commercial, financial, and operational management in a logistics environment
- Experience in technology integration to drive efficiencies and operational improvements.
- Experience of building and leading a highly performing team
- Proven experience of identifying and successfully implementing sustainable solutions reducing carbon footprint
- Experience of managing complex automated operations
- The ability to influence stakeholders both internally & externally and at different levels of seniority
- Proven ability to lead organisational change and adapt to evolving business environment
- Ability to utilise data driven insights to make informed decisions and drive performance improvement
- Ability to navigate and optimise strategies in the evolving marketplace
- Ability to build external industry network, identifying trends and best practice.
- Flexible and proactive approach
- Commercial mindset
- Excellent communication and customer service skills
Benefits
- The role will offer a salary range of £70,000-80,000 DOE.
- Car allowance of £6000 per annum
- Bonus (up to 10%)
- Permanent Health insurance cover (40% of salary cover)
- Pension scheme - 6% matched employer contribution
- Comprehensive private family health cover
- 25 days' holiday (excluding bank holidays)
- 5 days Volunteer Leave per year
- Opportunity for Unpaid Leave
- Up to 10 days international remote working
- Critical Illness Cover
- On Site Mental health First Aiders
- MyStrength Wellbeing App
- Free online Fitness Platform i.e. Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and Nutrition
- Employee benefits i.e. Free eye test, up to 25% off gym membership, high street vouchers
- Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service
- Tailored development and career opportunities
General Manager in Northampton employer: YUSEN LOGISTICS CO
Contact Detail:
YUSEN LOGISTICS CO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Northampton
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you stand out and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience and skills make you the perfect fit for the General Manager role. Keep it concise and focus on what you can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace General Manager in Northampton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in contract management and customer relationships. We want to see how your skills align with the responsibilities outlined in the job description.
Showcase Your Achievements: Don’t just list your duties; share specific examples of how you’ve driven profitability and revenue growth in previous roles. We love numbers, so if you can quantify your successes, even better!
Demonstrate Leadership Skills: As a General Manager, you'll need to lead teams effectively. Use your application to illustrate your leadership style and any innovative approaches you've taken to foster collaboration and engagement within your teams.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at YUSEN LOGISTICS CO
✨Know Your Numbers
As a General Manager, you'll need to demonstrate your understanding of financial management. Brush up on key metrics like gross margin expectations and operational KPIs. Be ready to discuss how you've driven profitability in past roles and how you plan to do so in this position.
✨Showcase Your Leadership Style
This role requires strong team leadership skills. Prepare examples of how you've built high-performing teams and fostered cross-functional collaboration. Highlight any innovative approaches you've taken to drive engagement and improve team dynamics.
✨Emphasise Customer Relationships
Exceptional customer service is crucial for this position. Think of specific instances where you've successfully managed client relationships or resolved service issues. Be prepared to discuss how you would maintain and enhance these relationships in the new role.
✨Discuss Sustainability Initiatives
With a focus on reducing environmental impact, be ready to talk about any sustainability initiatives you've led or been part of. Share your thoughts on how you can promote sustainable solutions within the company and align with their net zero targets.
