Community Manager

Community Manager

Full-Time No home office possible
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At a Glance

  • Tasks: Manage online communities and create engaging content across social media platforms.
  • Company: Join a dynamic team that helps brands shine on social channels.
  • Benefits: Enjoy a hybrid work model with flexible freelance opportunities in London.
  • Why this job: Be at the forefront of social media trends and make a real impact for brands.
  • Qualifications: Experience in social media management and content creation is essential.
  • Other info: This role requires on-site presence in London 2-3 times a week.

Community Manager / Hybrid in London / Freelance

The Community Management team are a key part of the social team and help to make brands truly matter on social channels. In this role, you\’ll be helping manage online communities, creating content and engaging with the audience directly on various social media platforms.

You\’ll contribute ideas for social media strategies and stay up-to-date on trends to create relevant content – maybe even shooting it yourself. You\’ll also work with other teams to deliver comprehensive social media campaigns for clients.

Key Responsibilities:

  • Be the strategic social sleuth & brand architect: Craft the strategic social blueprint from online and social community insights.
  • Stay plugged into the zeitgeist by devouring trend reports and campaign insights to keep social fresh. Breathe social channels such as Facebook, Insta, Twitter, YouTube, TikTok & beyond. Support building social and creative briefs and coordinate with interdisciplinary team to prepare well informed community management strategies around cultural moments.
  • Be a social management tool expert: Expertly create and publish engaging content across all key social platforms.
  • Command the insight toolkit (Sprinklr, Google Trends , etc.) to turn data into action. Manage and own the content publishing process; scheduling, coordination of complex content calendars, QC of live posts. Champion social media best practices, ensuring every execution is flawless. Nail the administrative essentials: reports, scheduling, competitor reviews, and workflow management.
  • Be the voice of the brand on social : Forge powerful internal & client relationships and get to the heart of client challenges and ensure seamless execution. Master the brand\’s voice, crafting compelling content that resonates with their online audience. Transform audiences into passionate social advocates and craft perfect reactive and proactive comments.
  • Measurement and effectiveness: What’s working and why? Understand different social media performance and metrics. Deliver social reports with precisely the insights clients need to drive smart business decisions. Be a data detective and uncover the stories hidden in social metrics and turn them into strategic gold. Grasp client objectives and the competitive arena to ensure social delivers real results. Collaborate with analysts and media planners to report on channel results – community specific data. Understand the benefits of a test & learn strategy can create testing hypothesis.
  • Be the gate keeper of brand safety: Cut through the chaos of social media and moderate complex comments in a very public forum. Live in the detail – one emoji can be the difference between the best comment you’ve ever read to a full blown crisis. Understand what flies on social for brands, what is over the mark and how to deal with it.
  • BONUS: Bringing impactful ideas to life through content creation: Develop, produce, and distribute engaging, impactful content across various platforms (including social media posts and videos). Knowledge of latest viral and aesthetic trends on social is essential. This includes concepting and shooting quick-turnaround, phoneshot content that aligns with the brand\’s aesthetic and messaging. Proficiency in mobile content creation and editing software is essential.

Requirements:

β€’ Experience managing social media accounts and building online communities.

β€’ Experience creating, scheduling, publishing content to social channels and highly proficient using software like Sprinklr, Meta and TikTok Ads Manager Tools .

β€’ Experience concepting, filming and posting content to social media platforms is a bonus.

β€’ Detail-oriented with strong written and verbal communication skills. Organized, analytical and excellent time management skills with a proven ability to manage multiple projects in a fast-paced environment.

β€’ Willingness to take on new challenges and learn, constantly pushing the creative work to be best in class for social.

β€’ Natural and effective collaborator, working effectively and seamlessly amongst an integrated agency team and comfortable and confident liaising directly with clients.

β€’ A social media native, fluent in the digital landscape, inherent understanding of what works on social, blending left-brain analytical smarts with right-brain creative power.

β€’ Stays up to date with social media innovations and leverages them to create great work.

β€’ Proven experience developing impactful social content strategies across diverse sectors.

β€’ Ability to independently manage multiple priorities in a fast paced and deadline driven environment

Start date: ASAP

Duration: 12 weeks

Location: London (on-site 2-3 times a week)

Rate: Up to Β£250 p/day

**Please note: working on-site in London at least twice a week is mandatory.

Community Manager employer: YunoJuno

As a Community Manager at our dynamic London-based agency, you'll thrive in a vibrant work culture that champions creativity and collaboration. We offer flexible hybrid working arrangements, competitive rates, and opportunities for professional growth, ensuring you can develop your skills while making a meaningful impact on our clients' social media presence. Join us to be part of a forward-thinking team that values innovation and encourages you to stay ahead of the latest trends in the ever-evolving digital landscape.
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Contact Detail:

YunoJuno Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Community Manager

✨Tip Number 1

Familiarise yourself with the latest social media trends and tools. Being well-versed in platforms like Sprinklr and TikTok Ads Manager will not only boost your confidence but also demonstrate your expertise during interviews.

✨Tip Number 2

Engage with online communities relevant to the role. Join discussions, share insights, and showcase your knowledge of community management. This will help you build a network and may even catch the attention of our hiring team.

✨Tip Number 3

Create a portfolio showcasing your best social media content. Include examples of campaigns you've managed or content you've created that aligns with the role's requirements. This will give us a clear picture of your capabilities.

✨Tip Number 4

Prepare to discuss specific metrics and results from your previous social media campaigns. Being able to articulate how your strategies have driven engagement or growth will set you apart as a candidate who understands the impact of their work.

We think you need these skills to ace Community Manager

Social Media Management
Content Creation
Community Engagement
Trend Analysis
Strategic Planning
Data Analysis
Proficiency in Sprinklr and Meta Tools
Time Management
Written and Verbal Communication
Collaboration Skills
Creativity
Understanding of Social Media Metrics
Content Scheduling
Brand Voice Mastery
Mobile Content Creation and Editing

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in community management and social media. Use keywords from the job description, such as 'content creation', 'engagement', and 'social media strategies' to catch the employer's attention.

Craft a Compelling Cover Letter: In your cover letter, express your passion for social media and community engagement. Share specific examples of how you've successfully managed online communities or created impactful content in the past.

Showcase Your Creativity: If possible, include links to your previous work or social media profiles that demonstrate your ability to create engaging content. This could be videos, posts, or campaigns that you've developed, showcasing your creativity and understanding of social trends.

Highlight Analytical Skills: Emphasise your experience with social media analytics tools like Sprinklr or Google Trends. Mention any specific metrics you’ve improved or insights you’ve derived from data to show your analytical capabilities.

How to prepare for a job interview at YunoJuno

✨Showcase Your Social Savvy

Make sure to demonstrate your knowledge of various social media platforms during the interview. Be prepared to discuss recent trends and how you've successfully engaged communities in the past. This will show that you’re not just familiar with the tools, but also understand the nuances of each platform.

✨Prepare a Content Portfolio

Bring examples of content you've created or managed on social media. This could include posts, campaigns, or even analytics reports. Highlighting your ability to create engaging content and measure its effectiveness will set you apart from other candidates.

✨Understand the Brand's Voice

Before the interview, research the company’s brand voice and values. Be ready to discuss how you would adapt your content creation to align with their messaging. This shows that you can be the voice of the brand and understand their audience.

✨Ask Insightful Questions

Prepare thoughtful questions about the company's current social media strategies and challenges they face. This not only demonstrates your interest in the role but also your analytical mindset and willingness to contribute to their success.

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