At a Glance
- Tasks: Lead traffic enforcement service contracts and ensure top-notch customer satisfaction.
- Company: Yunex Traffic, a forward-thinking company in Leicester, UK.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a dynamic team focused on continuous improvement and innovation.
- Why this job: Make a real difference in traffic management while developing your leadership skills.
- Qualifications: Experience in service delivery and strong relationship-building skills.
The predicted salary is between 50000 - 60000 £ per year.
Yunex Traffic in Leicester, UK, seeks a Service Delivery Manager to oversee enforcement service contracts, ensuring they meet customer expectations, contractual commitments and budgets. You will coordinate across Projects, Operational Support and Solutions Engineering, acting as the primary customer contact and driving continuous improvement.
Responsibilities include:
- Leading contract reviews
- Developing customer relationships to secure extensions
- Monitoring performance with KPIs
We think you need these skills to ace Traffic Enforcement Service Delivery Lead in Poole
Contract Management
Customer Relationship Management
Performance Monitoring
KPI Development
Continuous Improvement
Project Coordination
Operational Support
