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- Tasks: Provide technical support for traffic signal equipment and lead improvement projects.
- Company: Yunex Traffic, a leader in innovative transport solutions.
- Benefits: Competitive salary, annual bonus, flexible benefits, and extensive holiday.
- Other info: Dynamic team environment with continuous training and career development opportunities.
- Why this job: Join us to shape the future of mobility and make a real impact.
- Qualifications: HNC/ONC in electrical engineering and experience with Intelligent Traffic Systems.
The predicted salary is between 40000 - 50000 £ per year.
Uniting What’s Next In Traffic At Yunex Traffic, we launch cities into the future with forward-looking infrastructure and transport solutions, making mobility safer, more efficient and more sustainable for all.
Our Commitment At Yunex Traffic, the uniqueness of our people is our strength. Our people are at the heart of what we do and every voice, perspective and contribution is valued. The future of mobility needs people who think down different tracks and we empower our people to transform cities all over the world. Join us and make a difference too. If we all thought the same, we would never think of anything new. That’s why we recruit great minds from all walks of life. We embrace diversity and create what’s right for the world by employing the people who live in it. At Yunex Traffic, we recognise that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants to encourage agile working and innovation.
Technical Support Engineer – Traffic Signal Equipment As a Technical Support Engineer specializing in traffic signal equipment, you will be stationed at our field depot, playing a vital role in providing technical assistance for fault diagnosis, routine maintenance, and installation of a diverse range of traffic signal and ancillary equipment. Your responsibilities will include ensuring the seamless operation of traffic systems, optimizing processes, and spearheading improvement projects to enhance our service delivery.
Responsibilities
- Provide technical support to colleagues on various traffic signal equipment.
- Perform complex fault diagnosis and installation tasks, covering equipment such as CCTV, VMS, wireless communications, routers & traffic signal controller configurations.
- Offer technical expertise to other Technical Support Engineers when necessary, as well as supporting maintenance and installation teams.
- Conduct intricate configuration of traffic signal equipment.
- Commission traffic signaling equipment to ensure proper functionality.
- Be available for standby duty, responding to emergency repairs and out-of-hours service contract requirements.
- Complete mandatory NHSS training requirements successfully.
- Collaborate with Technical Support and Engineering teams in Poole to refine processes and tools used for work execution.
- Initiate and drive improvement projects to optimize operational efficiency.
- Work closely with managers to ensure consistent, high-quality work across the team.
- Implement best practices to address any inconsistencies within the team.
- Coach and mentor other engineers to support their professional development.
- Undertake relevant training to stay updated with new equipment and systems.
Qualifications & Experience
- HNC / ONC / City and Guilds or equivalent experience in electrical engineering.
Competencies
- Outlook: Cooperative, helpful, proactive, and conscientious.
- Flexibility: Willingness to adapt, learn new tasks confidently, and shift between different activities or work areas.
- Effectiveness: Demonstrated drive, energy, accuracy, and reliability in work performance.
- Teamwork: Commitment to team goals, effective communication, and contribution to high team morale.
- IT Skills: Proficiency with product-specific software and familiarity with MS Office Software.
- Organization: Strong prioritization skills and attention to detail.
- Must hold a full UK Driving License.
Experience
- Experience with National Highway Sector Scheme 8, including competence levels/limitations.
- Previous involvement with a wide array of Intelligent Traffic Systems and specialized knowledge of products/systems, such as configuration and communication systems.
- Prior experience in testing electrical equipment in an industrial setting.
- Track record of involvement in improvement projects and innovation initiatives.
We Offer
- Competitive base salary with an annual bonus.
- Continuous training and learning opportunities to support career development.
- 26 days of holiday, increasing up to 29 with length of service.
- 37.5-hour working week plus paid overtime and unsociable hours uplift.
- Excellent pension, with matching contributions up to 10% of pensionable salary.
- Flexible benefits package to suit your personal needs.
- Investment in personal development and support for membership of professional institutions.
Senior Technical Support Engineer in Leigh employer: Yunex Traffic
Contact Detail:
Yunex Traffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Support Engineer in Leigh
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Yunex Traffic on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss traffic signal equipment and any relevant projects you've worked on. We want to see your passion shine through!
✨Tip Number 3
Showcase your problem-solving skills during the interview. Think of specific examples where you diagnosed faults or improved processes. We love hearing about how you tackled challenges head-on!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the Yunex Traffic team.
We think you need these skills to ace Senior Technical Support Engineer in Leigh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Technical Support Engineer role. Highlight your experience with traffic signal equipment and any relevant projects you've worked on. We want to see how your skills align with what we do at Yunex Traffic!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about traffic solutions and how you can contribute to our mission. Be sure to mention any specific experiences that relate to the responsibilities outlined in the job description.
Showcase Your Technical Skills: Since this role involves complex fault diagnosis and installation tasks, make sure to showcase your technical skills clearly. Mention any relevant certifications or training you've completed, especially those related to electrical engineering and traffic systems.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Yunex Traffic
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of traffic signal equipment and related technologies. Be prepared to discuss specific systems you've worked with, like CCTV or VMS, and how you've tackled complex fault diagnosis in the past.
✨Showcase Your Problem-Solving Skills
During the interview, highlight examples where you've successfully resolved technical issues or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your proactive approach.
✨Emphasise Team Collaboration
Yunex Traffic values teamwork, so be ready to share experiences where you've collaborated with others. Discuss how you've supported colleagues or mentored junior engineers, showcasing your commitment to high team morale and effective communication.
✨Be Ready for Practical Scenarios
Expect to face practical questions or scenarios related to traffic signal configurations or emergency repairs. Think through your past experiences and be prepared to explain your thought process and decision-making in real-time situations.