At a Glance
- Tasks: Lead the team in crafting artisan coffee and delivering exceptional customer service.
- Company: Join Yummzy, a passionate family-run business dedicated to health and customer satisfaction.
- Benefits: Enjoy free drinks, a 30% staff discount, and performance bonuses.
- Other info: Immediate start available; we pay above London living wage!
- Why this job: Be part of a vibrant team that values quality and customer connections.
- Qualifications: Minimum 3 years of barista and supervisory experience required.
The predicted salary is between 14.3 - 15 £ per hour.
25 hours minimum and long term (more than 2 years).
NO students please. 3 years MINIMUM EXPERIENCE*.
Supervisor/ managerial experience.
We are Yummzy.
We are a family run and established business that is passionate about our customers and purpose.
Yummzy was created out of need to support a variety of customers and their needs and desires.
Our delicious food and artisan coffee caters to vegan, gluten free, keto, high protein and clean eating.
We’re looking for an experienced Barista / Front of House to join our team long-term.
If you’re passionate about great coffee, clean eating and customer service, we also serve soft alcohol.
We are building a base with returning customers and we are passionate about health, our clients and offering.
What’s involved?
Responsibilities
- Artisan coffee and speciality drinks.
- Exceptional customer service & attracting new customers.
- Think beyond current task.
- Proactive.
- Reliable and builder.
- Meet KPIs below.
Perks
- Free drinks made in-house.
- 30% staff discount.
• KPI bonus: if weekly secret shopper confirms
- Clean as you go (everything is clean),
- FIFO (old products are at front and newer ones stocked at back),
- Great customer service Inc sampling.
• Sales Bonus
- In Shop SB (monthly paid but based on weekly feedback): Turnover - Cost (Rent, staff, ingredients, service charges, professional fees, equipment lease and bills)= Profit
- 10% of shop profit distributed to staff & kitchen.
- In Market SB (Monthly paid but on events separately): Event Turnover - Event Cost (Ingredients, staff time (baking + serving) and transport cost) = Profit
- 10% of event profit distributed to market persons and kitchen.
We pay above London living wage but expect a very high standard of all the above in return.
Experience
Required
Languages
English – Advanced
Employment
Full-time
Schedule
Weekdays & Weekends
Salary
Benefits
£1 extra per hour if KPIs are met and sales bonus on top
Starting time
Immediate start!
- About Yummzy
- Family business
- #J-18808-Ljbffr
LEAD Barista & Front of house employer: Yummzy
At Yummzy, we pride ourselves on being a family business that fosters a supportive and collaborative work environment. As a Head Baker & Dessert Innovator, you'll not only have the opportunity to create delicious healthy treats but also benefit from ongoing training and professional growth. Our commitment to teamwork, accountability, and innovation makes us an excellent employer for those passionate about baking and looking to make a meaningful impact in the culinary world.
StudySmarter Expert Advice🤫
We think this is how you could land LEAD Barista & Front of house
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Yummzy. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Yummzy
Don't be shy about reaching out to Yummzy directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace LEAD Barista & Front of house
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Yummzy and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Yummzy
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
