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- Tasks: Craft artisan coffee and deliver exceptional customer service while attracting new customers.
- Company: Join Yummzy, a passionate family-run business dedicated to health and great food.
- Benefits: Enjoy free drinks, 30% staff discount, and performance bonuses.
- Why this job: Be part of a team that values health, customer satisfaction, and quality service.
- Qualifications: Experience in hospitality and a passion for coffee and clean eating.
- Other info: Competitive pay above London living wage with opportunities for growth.
The predicted salary is between 26700 - 27600 £ per year.
Only full time and long term (more than 2 years). No students please. We are Yummzy, a family run and established business that is passionate about our customers and purpose. Yummzy was created out of need to support a variety of customers and their needs and desires. Our delicious food and artisan coffee caters to vegan, gluten free, keto, high protein and clean eating.
We’re looking for an experienced Barista / Front of House to join our team full-time and long-term. If you’re passionate about great coffee, clean eating and customer service, apply by sending your CV or experience.
Responsibilities:
- Artisan coffee and speciality drinks.
- Exceptional customer service & attracting new customers.
- Think beyond current task.
- Proactive.
- Reliable and builder.
- Meet KPIs below.
Perks and Incentives:
- Free drinks made in-house.
- 30% staff discount.
- Sales Bonus KPI bonus: if weekly secret shopper confirms:
- Clean as you go (everything is clean).
- FIFO (old products are at front and newer ones stocked at back).
- Great customer service including sampling.
- Sales Bonus: In Shop SB (monthly paid but based on weekly feedback): Turnover - Cost (Rent, staff, ingredients, service charges, professional fees, equipment lease and bills) = Profit. 10% of shop profit distributed to staff & kitchen.
- In Market SB (Monthly paid but based on events separately): Event Turnover - Event Cost (Ingredients, staff time (baking + serving) and transport cost) = Profit. 10% of event profit distributed to market persons and kitchen.
We pay above London living wage but expect a very high standard of all the above in return.
Qualifications:
- Experience: Required
- Languages: English – Advanced
- Employment: Full-time
- Salary: £12.8 – £13.3 hourly
- Benefits: £1 extra per hour if KPIs are met and sales bonus on top.
Barista & Front of house Supervisor employer: Yummzy
Contact Detail:
Yummzy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista & Front of house Supervisor
✨Tip Number 1
Get to know Yummzy! Before you apply, check out our website and social media. Understanding our values and what we stand for will help you connect with us during the interview.
✨Tip Number 2
Show off your passion for coffee and customer service! When you get the chance to chat with us, share your experiences and what makes you excited about working in a family-run business like Yummzy.
✨Tip Number 3
Be proactive! Think about how you can attract new customers and improve our service. Bring some ideas to the table when we meet – we love fresh perspectives!
✨Tip Number 4
Don’t forget to highlight your reliability and teamwork skills. We’re all about building a strong team at Yummzy, so let us know how you can contribute to our family atmosphere.
We think you need these skills to ace Barista & Front of house Supervisor
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for coffee and customer service shine through! We want to see that you’re genuinely excited about joining our Yummzy family and contributing to our mission.
Tailor Your CV: Make sure your CV highlights relevant experience in the barista and front of house roles. We’re looking for someone who can bring their skills to our team, so don’t be shy about showcasing your achievements!
Be Proactive: In your application, mention how you think beyond the current task and how you’ve been proactive in previous roles. We love team members who take initiative and help us attract new customers!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your enthusiasm and qualifications right away!
How to prepare for a job interview at Yummzy
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different brewing methods, types of beans, and what makes artisan coffee special. Showing your passion for coffee will impress Yummzy and demonstrate that you’re a great fit for their team.
✨Customer Service Stories
Prepare some examples of exceptional customer service experiences you've had in the past. Yummzy values great customer interactions, so share stories that highlight your ability to attract and retain customers, especially in a busy environment.
✨Understand Their Values
Familiarise yourself with Yummzy’s mission and values, particularly their focus on health and clean eating. Be ready to discuss how your personal values align with theirs and how you can contribute to their goal of supporting diverse customer needs.
✨Show Proactivity
Think about ways you can go above and beyond in the role. Yummzy is looking for someone who can think beyond the current task, so come prepared with ideas on how to improve customer experience or streamline operations. This will show that you’re not just looking for a job, but are genuinely invested in the success of the business.
