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For Companies At a Glance
- Tasks: Lead operational excellence and drive digital transformation across Pizza Hut outlets.
- Company: Join Pizza Hut, the world's largest pizza company with a legacy of over 60 years.
- Benefits: Enjoy competitive salary, hybrid working, generous pension, and wellness perks.
- Why this job: Be part of a vibrant team that values growth, collaboration, and delivering joy through pizza.
- Qualifications: Project management experience and strong relationship-building skills are essential.
- Other info: Flexible Fridays and additional recharge days for your well-being.
The predicted salary is between 36000 - 60000 £ per year.
Welcome to the flavourful world of Pizza Hut, where our handcrafted pizzas are made with passion! At Pizza Hut, we create an exciting environment that nurtures personal and professional growth. It’s a place where we work together, grow as a team, and celebrate each other’s achievements.
About the job
The role of Restaurant Excellence Manager will ensure all Pizza Huts across the Business Unit are operationally set up for success. This role will be the project manager for key strategic initiatives that will enable us to increase transactions and step-change our digital transformation. In addition to the Operations Field team, the candidate will help drive continuous improvement across the estate and be an enabler to our Operations team. The role will be the lead touch point for all digital & sales transformation initiatives for operations.
Day in the Life
- You will partner closely with the COO to deliver the Restaurant Excellence Strategy and ensure that the broader Operations team are aligned.
- You will own all Pizza Hut Operations processes and procedures making sure best practice is accessible by all franchise partners across the UK, Ireland, and France.
- You will lead our Hut Excellence Committee, analyze and improve ways of working for our store teams with a focus on embedding Yum! global tools, systems, and practices.
- You will lead on all things relating to data insights to drive continuous improvement.
- Operational Lead for emerging aggregator business in partnership with the aggregator manager for the brand.
- You will ensure the right balance of stability and continuous improvement within this role, be a leader on innovation and build on the suite of existing restaurant technology to shape the hut of the future.
- The role will be responsible for direct reports, with responsibility for continuous improvement, food safety, and internal audit, guest feedback and product innovation your team will execute meaningful moments and excellent experiences for our guests.
- More broadly, the role-holder will act as a gate keeper to the wider business to ensure that any activity hitting our front-line teams is done through an operations lens, being as simple and effective as possible.
- You will also partner closely with our finance and development teams as we look to enhance the footprint of Pizza Hut across the Business Unit, ensuring that new concepts and assets have systems and processes in place to perform.
- You will partner with Global counterparts on projects and committees to drive innovation globally.
- You will lead on Hut Implementation and execution ensuring Teams are set up for success across our growing franchisee estate.
So, by becoming a part of Pizza Hut, you’re not just entering a workplace; you’re becoming a cherished member of a team that values authenticity, fosters collaboration, and provides a clear pathway for your success in delivering happiness, one uniquely crafted pizza at a time.
You’re Good At?
- Being the guardian of the operating model.
- Being able to build critical relationships to ensure that all decisions and actions are considerate of field teams.
- Working closely with all corporate functions.
- Strong influencing and negotiation skills.
- A background in project management and/or a strong Six Sigma understanding within a food setting would be advantageous.
- Experience in consulting for the retail, restaurant, QSR, hospitality, & F&B space preferred around driving digital transformation and/or top-line sales growth.
- You will have excellent relationship-building and management skills.
What’s in it for you?
- Competitive salary reviewed annually.
- Annual bonus, based on company and individual performance.
- Very generous pension.
- Loaded insurance cover - Private medical, Critical Illness, Life Assurance, Income Protection, and Personal Accident Cover.
- Hybrid working to ensure this role works for you with our RSC (Head office) by London Bridge.
- 5 Recharge Days – These are additional days of annual leave for rest and recreation.
- Flexi-Fri’yays – we aim to finish at 1 p.m. on Friday all year round.
- Enhanced Parental Leave and return to work policies.
- Vision Benefits - Eye test vouchers.
- Employee Assistance Programme – offering free, confidential advice and support on any issue.
- Online Discounts – up to 50% on a wide range of retailers and service providers.
- Study Support – may be available for job-related qualifications.
- Wellness perks – Flexible and voluntary benefits for you to convert into your own benefit plan unique to you and your lifestyle.
Restaurant Excellence Manager employer: YUM
Contact Detail:
YUM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Excellence Manager
✨Tip Number 1
Familiarise yourself with Pizza Hut's operational model and values. Understanding their commitment to customer satisfaction and team collaboration will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Pizza Hut, especially those in managerial roles. They can provide insights into the company culture and expectations for the Restaurant Excellence Manager position.
✨Tip Number 3
Prepare to discuss your experience with digital transformation and project management in detail. Highlight specific examples where you've successfully driven change in a restaurant or retail environment.
✨Tip Number 4
Showcase your relationship-building skills by preparing to discuss how you've collaborated with various teams in the past. Emphasising your ability to work cross-functionally will be key in this role.
We think you need these skills to ace Restaurant Excellence Manager
Some tips for your application 🫡
Understand the Role: Before you start writing your application, make sure you fully understand the responsibilities and requirements of the Restaurant Excellence Manager position. Tailor your application to highlight how your skills and experiences align with the job description.
Craft a Compelling CV: Your CV should clearly showcase your relevant experience in project management, digital transformation, and relationship building. Use bullet points to make it easy to read and ensure that your achievements are quantifiable where possible.
Write a Strong Cover Letter: In your cover letter, express your passion for the role and the company. Highlight specific examples from your past experiences that demonstrate your ability to drive continuous improvement and lead teams effectively.
Proofread Your Application: Before submitting your application, take the time to proofread everything. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally. A polished application reflects your attention to detail.
How to prepare for a job interview at YUM
✨Know the Company Inside Out
Before your interview, make sure you understand Pizza Hut's values, mission, and recent initiatives. Familiarise yourself with their commitment to customer satisfaction and how they aim to be the #1 choice in pizza. This knowledge will help you align your answers with their goals.
✨Showcase Your Project Management Skills
As a Restaurant Excellence Manager, you'll need strong project management abilities. Be prepared to discuss your experience in leading projects, particularly those that involve digital transformation or operational improvements. Use specific examples to illustrate your successes.
✨Emphasise Relationship Building
This role requires building relationships across various teams. Highlight your experience in collaborating with different departments and stakeholders. Share examples of how you've successfully influenced others and driven change through effective communication.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle challenges. Prepare for scenario-based questions where you might need to demonstrate how you'd approach operational issues or implement new strategies. Think about past experiences where you overcame obstacles.
