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For Companies At a Glance
- Tasks: Manage digital ordering platforms, including menu updates and SEO execution.
- Company: Join Pizza Hut, the world's largest pizza company with a rich 60-year history.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration.
- Why this job: Be part of a passionate team delivering extraordinary customer experiences through digital innovation.
- Qualifications: Ideal for those with ecommerce experience or relevant degree; strong communication skills required.
- Other info: Work from our Central London office at least 2 days a week; flexible and fast-paced environment.
The predicted salary is between 28800 - 43200 £ per year.
About Us
With over 60 years of history, Pizza Hut has become the world\’s largest pizza company, with 18,000+ stores across 100 countries. We\’re proud be an International Operating Market of nearly 1,300 Pizza Huts across the UK, Ireland, France and Canada. At Pizza Hut, our North Star is to be the top pizza choice, bringing people together through the joy of pizza. We\’re passionate about delivering extraordinary experiences to our beloved customers, keeping our team members happy, and collaborating with our franchisees who operate across 500 Delivery and Dine-In Pizza Huts in the UK and Ireland.
As part of the YUM! Brands family, which includes KFC, Taco Bell, and The Habit Burger Grill, Pizza Hut proudly stands alongside the largest restaurant group worldwide. Together, we strive for culinary excellence and unmatched dining experiences, whether in our restaurants or at home.
Job Purpose
The Ecommerce Coordinator will support in the day to day running of the web and app digital ordering platforms, including menu management, merchandising and executing search engine optimisation (SEO). This role requires close collaboration with cross-functional teams to ensure consistency and effectiveness across all digital channels.
Key Responsibilities
- Menu Management: Build, maintain, and merchandise menus for our ordering platforms, including dine-in and delivery huts, ensuring accuracy and alignment with current offerings.
- Content Management: Execute editorial content, ensuring best-in-class customer journeys and search engine optimisation.
- Reporting and Analysis: Assist in generating reports to assess the performance of digital initiatives, providing insights and recommendations for continuous improvement.
- Asset & Creative amends: Resize and crop creative assets provided by design team to fit various digital channels.
- Ad hoc support with tasks across wider digital team.
Requirements
- Passionate about great ecommerce experience with an understanding of digital experience principles.
- Interest in analysing data to inform decision-making and measure the effectiveness of digital initiatives. Knowledge of Google Analytics 4 (GA4) would be advantageous.
- Excellent written and verbal communication skills, with the ability to craft compelling content and collaborate effectively with diverse teams.
- Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines in a fast-paced environment.
- Meticulous attention to detail to ensure accuracy and consistency across all digital content and communications.
- Self-motivated with a proactive approach to identifying opportunities and solving problems. Flexibility to adapt to changing priorities and business needs.
- Strong team player who values collaboration and can work effectively with cross-functional teams.
- Commitment to understanding and meeting the needs of our customers through digital channels.
Preferred Qualifications
- 1 year of experience within an ecommerce digital role within the retail, hospitality or QSR industry, or placement experience from a Bachelor’s degree in marketing, Digital Media, Communications, or a related field.
- Understanding of the food and beverage sector and current digital trends within the industry.
- Familiarity with digital marketing tools and platforms such as Google Analytics, email marketing software, and content management systems.
- Experience with graphic design software (e.g., Adobe Photoshop) and video editing tools is a plus.
- Experience working in a fast-moving environment with a high sense of urgency and accountability.
Working Relationships
- UK Digital Marketing team, including Retention Manager, Implementation Lead, Digital Growth Marketing Manager.
- UK Integrated Marketing team
- UK, Canada and France support centre teams
- Global teams including Pizza Hut Digital, Brand and Marketing
Work Environment
This role is based out of our Restaurant Support Centre in Central London, a minimum of 2 days per week in the RSC is required. As Pizza Hut is a franchise business, you may be required to attend franchisee offices, and other locations from time to time. There will be events throughout the year that will take place in London including (but not limited to) RSC days, Functional team meetings / 121s and supporting with market visits.
Beware of fake job postings using Yum! and/or our brand logos — KFC, Pizza Hut, Taco Bell and Habit Burger & Grill — on fraudulent sites. Yum! Brands only posts jobs on official career pages and never asks for money during onboarding. Avoid unsolicited contacts via Telegram, WhatsApp or similar social apps.
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Ecommerce Coordinator (6 Month FTC) employer: Yum! Brands
Contact Detail:
Yum! Brands Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Coordinator (6 Month FTC)
✨Tip Number 1
Familiarise yourself with Pizza Hut's digital platforms and their current offerings. Understanding the menu management process will give you an edge in discussions during interviews, showing your genuine interest in the role.
✨Tip Number 2
Brush up on your knowledge of SEO and Google Analytics 4 (GA4). Being able to discuss how you would optimise content for search engines and analyse performance metrics will demonstrate your readiness for the Ecommerce Coordinator position.
✨Tip Number 3
Network with current or former employees of Pizza Hut or those in the ecommerce field. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare examples of how you've successfully managed multiple projects in fast-paced environments. Highlighting your organisational skills and ability to prioritise tasks will resonate well with the hiring team at Pizza Hut.
We think you need these skills to ace Ecommerce Coordinator (6 Month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in ecommerce and digital marketing. Emphasise any specific skills related to menu management, content creation, or data analysis that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for ecommerce and your understanding of digital experience principles. Mention how your previous experiences have prepared you for the role and how you can contribute to Pizza Hut's goals.
Showcase Your Analytical Skills: In your application, provide examples of how you've used data to inform decisions in past roles. If you have experience with Google Analytics or similar tools, be sure to mention it and explain how it benefited your previous employers.
Highlight Team Collaboration: Since the role requires working closely with cross-functional teams, include examples of successful collaborations in your application. Describe how you effectively communicated and worked with diverse teams to achieve common goals.
How to prepare for a job interview at Yum! Brands
✨Show Your Passion for Ecommerce
Make sure to express your enthusiasm for ecommerce and digital experiences during the interview. Share examples of how you've engaged with digital platforms in the past, and discuss what excites you about the role at Pizza Hut.
✨Demonstrate Analytical Skills
Since the role involves analysing data to inform decisions, be prepared to discuss your experience with tools like Google Analytics. Bring specific examples of how you've used data to improve digital initiatives or customer experiences.
✨Highlight Collaboration Experience
Pizza Hut values teamwork, so be ready to talk about your experience working with cross-functional teams. Share stories that showcase your ability to communicate effectively and collaborate on projects, especially in fast-paced environments.
✨Prepare for Content Management Questions
Given the focus on content management and SEO, brush up on best practices in these areas. Be ready to discuss how you would approach menu management and creating compelling content that enhances customer journeys.
