At a Glance
- Tasks: Lead and mentor a team to ensure smooth running of student accommodation.
- Company: Join an awesome global team at Yugo, shaping student lives.
- Benefits: Competitive salary, 25 days leave, wellness day, and subsidised healthcare.
- Other info: Dynamic role with exciting challenges and opportunities for growth.
- Why this job: Make a real impact on students' experiences while developing your career.
- Qualifications: Experience in hospitality or student accommodation with strong communication skills.
The predicted salary is between 28000 - 28000 € per year.
Overview
Bramall Court, Sheffield
40 hours per week
£28,000
Our Assistant Managers are part of a team of awesome Yugoers across the globe, who will support you to ensure we are consistent in the service we provide to our students. Located in the heart of Sheffield, this role requires a hands-on approach to work, ensuring we deliver cost-effective facilities and maintenance services. While being responsible when the Residence Manager is not on the property, ensuring all aspects of the residence continue running smoothly.
Responsibilities
- Reporting to the Residence Manager, here is a snapshot of what you will do:
- Use your upbeat, outgoing personality to lead, mentor and guide the team to ensure that the residence is running smoothly.
- Follow up on all sales opportunities and ensure the property is at capacity through short term and long term lets.
- Drive sales and marketing activities to ensure the residences are full and all marketing channels have been utilised to their full potential.
- You have exceptionally high standards, and this is reflected in the overall presentation of the property; you will manage this through regular inspections and working with the facilities team.
- Manage ‘the good’ and turn around the ‘not so good’ - meaning you will handle complaints and offer excellent customer service to your students.
- Maintain and develop relationships with key players at the local universities, as well as internal and external suppliers.
- Be a smooth operator and ensure the smooth running of the operational calendar and student lifecycle from arrival, departure, and summer turnaround.
- Along with the day-to-day activities within your role, you will also be required to manage your health and safety responsibilities as set out in Section 7 of the Health and Safety at Work Etc. Act 1974.
- Act as the responsible person for water hygiene, ensuring safe management and compliance of site water systems, assisting in arranging any remedial actions or water testing required following Legionella Risk Assessments, and ensuring the site remains compliant with the Yugo Water Hygiene Management Plan.
Qualifications
- Relevant experience supporting the running of a residence within hotels, hospitality, or better yet student accommodation.
- Strong interpersonal and communication skills, including the ability to build and maintain quality relationships.
- Passion to ensure that students literally have the best experience of their lives whilst living with us.
- Demonstrates behaviours consistent with our values of integrity, commitment and energy.
- Experience within a fast-paced, target-driven environment with strong focus on sales and marketing.
And the benefits?
- Competitive salary with annual discretionary bonus.
- 25 days annual leave.
- Additional 'YuDay' which is a paid day off every year to spend as you wish to support your wellness journey.
- Subsidised Health care & employee assistant programme.
- Cycle to work scheme.
- Social events and more!
So, if you are currently looking to get stuck into an exciting new opportunity where no two days are the same, we would love to hear from you. Click apply now! We can’t wait to meet you.
Assistant Residence Manager in Sheffield employer: Yugo
At Yugo, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Sheffield where our Assistant Residence Managers can thrive. With a focus on employee growth, competitive salaries, and unique benefits like 'YuDay' for personal wellness, we empower our team to make a meaningful impact on students' lives while enjoying a supportive and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Residence Manager in Sheffield
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Yugo and their values. This will help you connect with the team and show that you're genuinely interested in being part of their awesome community.
✨Tip Number 2
Practice your pitch! Be ready to share your experiences and how they relate to the role of Assistant Residence Manager. Highlight your interpersonal skills and any relevant experience in hospitality or student accommodation to make a lasting impression.
✨Tip Number 3
Show off your sales savvy! Since driving occupancy is key, come prepared with ideas on how you could market the residence effectively. This will demonstrate your proactive approach and understanding of the role's responsibilities.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your appreciation for the opportunity. It’s a great way to keep yourself top of mind and show your enthusiasm for the position.
We think you need these skills to ace Assistant Residence Manager in Sheffield
Some tips for your application 🫡
Show Your Personality:We want to see the real you! Use your upbeat and outgoing personality in your application. Let us know how you can lead and mentor a team, and why you’re passionate about creating a great experience for students.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in hospitality or student accommodation. We love seeing how your skills match what we’re looking for, so don’t hold back!
Highlight Your Interpersonal Skills:Strong communication is key in this role. Share examples of how you've built relationships in previous jobs, especially with students or clients. We want to know how you handle complaints and ensure everyone has a great experience.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Yugo
✨Know Your Stuff
Before the interview, make sure you understand the role of an Assistant Residence Manager inside out. Familiarise yourself with the responsibilities listed in the job description, especially around customer service and facilities management. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your People Skills
Since this role involves building relationships with students and local universities, be prepared to share examples of how you've successfully managed relationships in the past. Think about times when you've turned a complaint into a positive experience or led a team effectively. Your upbeat personality should shine through!
✨Demonstrate Your Sales Savvy
The job requires a strong focus on sales and marketing, so come ready to discuss your experience in these areas. Prepare specific examples of how you've driven occupancy rates or engaged in marketing activities. Highlight any creative strategies you've used to attract customers, as this will show your proactive approach.
✨Health and Safety Know-How
Understanding health and safety regulations is crucial for this role. Brush up on relevant legislation, particularly the Health and Safety at Work Act. Be ready to discuss how you've ensured compliance in previous roles, and express your commitment to maintaining a safe environment for both staff and students.
