Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with residents, handle queries, and organise fun events.
- Company: Join a vibrant team in state-of-the-art student accommodation in Sheffield.
- Benefits: Enjoy competitive pay, annual leave, wellness days, and social events.
- Why this job: Perfect for those who love customer service and want to make a difference in student life.
- Qualifications: Great communication skills, problem-solving ability, and a passion for engaging with people.
- Other info: Flexible hours and a dynamic work environment where every day is unique.
Week 1 – 16:00 to 20:00 Monday to Friday. Week 2 – 08:30 to 19:00 Saturday & Sunday
£12,708.80 per annum
Central Sheffield
Location: UK-Sheffield
Overview
- 20 hours per week
We are looking for a friendly and enthusiastic administrator to join our fantastic team in our state‑of‑the‑art student accommodation at the heart of Sheffield. As the Sales & Service Associate, you will be the first port of call for our residents and visitors and use your customer service experience to handle any queries with empathy and professionalism. Not only that, you will play a key role in our sales and marketing plans, keep our student database up to date and use your creative ideas to organise loads of fun and inclusive student events for our residents – there will be lots to keep you busy!
Responsibilities
- Provide friendly and professional customer service to students living in the residences
- Provide an effective first response to customer queries, complaints, issues and incidents (e.g. power and water outages, fire alarm evacuations etc.), resolving, escalating and seeking support where necessary
- Get involved in sales and marketing activity to ensure the residences are full and all marketing channels are utilised to their full potential
- Follow and implement all operating procedures
- Ensure that the safety and welfare of all residents is always maintained
- Organise and communicate social events for residents
- Manage health and safety responsibilities as set out in Section 7 of the Health and Safety at Work Etc. Act 1974
Qualifications
- Great customer service and communication skills, able to effectively engage with people at all levels
- Be super personable and have a genuine passion for engaging with people
- Proactive with strong problem‑solving skills
- Really organised and able to manage multiple tasks simultaneously
- Good working knowledge of MS packages
- Resilience and adaptability, with cultural diversity awareness
Benefits
- Competitive salary with annual discretionary bonus
- 5 weeks annual leave
- Additional ‘YuDay’, a paid day off each year to support your wellness journey
- Subsidised health care & employee assistant programme
- Cycle to work scheme
- Social events and more
So, if you are currently looking to get stuck into an exciting new opportunity where no two days are the same, we would love to hear from you. Click apply now! We can’t wait to meet you.
Min: GBP £12.22/Hr.
Max: GBP £12.22/Hr.
#J-18808-Ljbffr
Service and Sales Assistant employer: Yugo
Contact Detail:
Yugo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service and Sales Assistant
✨Tip Number 1
Familiarise yourself with the local student community in Sheffield. Understanding their needs and preferences will help you engage effectively during interviews and demonstrate your genuine passion for providing excellent customer service.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks or events in the past. This will highlight your ability to 'spin lots of plates' and make you stand out as a proactive candidate.
✨Tip Number 3
Brush up on your knowledge of health and safety regulations, particularly those relevant to student accommodation. Being able to discuss these confidently will demonstrate your commitment to resident welfare and safety.
✨Tip Number 4
Prepare some creative ideas for potential social events that could engage residents. Presenting these during your interview can show your enthusiasm for the role and your ability to contribute to the community spirit.
We think you need these skills to ace Service and Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills that align with the role of Service and Sales Assistant. Use specific examples to demonstrate your ability to engage with people and handle queries effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention your passion for engaging with people and how your proactive problem-solving skills can contribute to the team.
Highlight Relevant Experience: In your application, emphasise any previous roles where you provided customer service or were involved in sales and marketing activities. This will show that you have the necessary experience to excel in this position.
Showcase Your Organisational Skills: Since the role requires juggling multiple tasks, include examples in your application that demonstrate your organisational abilities. Mention any experiences where you successfully managed events or projects while maintaining attention to detail.
How to prepare for a job interview at Yugo
✨Show Your Customer Service Skills
As a Service and Sales Assistant, you'll be the first point of contact for residents. Be prepared to share examples of how you've successfully handled customer queries or complaints in the past, demonstrating your empathy and professionalism.
✨Demonstrate Your Organisational Skills
This role requires juggling multiple tasks, from managing events to updating databases. Highlight your ability to stay organised and manage your time effectively, perhaps by discussing a time when you successfully managed several responsibilities at once.
✨Be Creative with Ideas
Since you'll be involved in organising fun events for students, come prepared with a few creative ideas that could enhance the student experience. This shows your enthusiasm for the role and your proactive approach to engaging with residents.
✨Understand Health and Safety Responsibilities
Familiarise yourself with basic health and safety protocols, as this is part of the role. Be ready to discuss how you would ensure the safety and welfare of residents, showing that you take these responsibilities seriously.
