At a Glance
- Tasks: Lead and mentor a team to ensure smooth operations in student housing.
- Company: Yugo and CRM Students connect young people to amazing living spaces globally.
- Benefits: Enjoy competitive salary, 5 weeks' leave, wellness days, and subsidised healthcare.
- Other info: Be part of a global network of Residence Managers supporting each other.
- Why this job: Join a vibrant team shaping futures and making a positive impact on students' lives.
- Qualifications: Experience in hospitality or student accommodation with strong communication skills required.
The predicted salary is between 36800 - 55200 £ per year.
Yugo and CRM Students are the trusted names for student housing, globally. Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo and CRM Students, we like to do things differently. It’s about people, planet, and passion.
We are looking for #Futureshapers who want to positively influence and shape the lives of others. We want the people who relish not knowing how things are going to turn out but are up for the ride anyway - they make the most of the opportunities they’re given and create their own opportunities even if none are given - they shape the future for themselves and for others.
We are currently on the lookout for an experienced Residence Manager to join the team in our state-of-the-art purpose-built student housing. Bankside Student Living is home to 361 students with a team of 3. The Garage is home to 165 students with a team of 2. It’s a big job but you will be part of a team of awesome Residence Managers across the globe, who will support you to ensure we are consistent in the service we provide to our students.
Responsibilities
- Use your upbeat, outgoing personality to lead, mentor and guide the team to ensure that the student space is running smoothly.
- Take full responsibility of the budget and P&L, and the financial performance of the student space.
- Manage costs and maximize profit for the property.
- Follow up on all sales opportunities and ensure the student space is at capacity through short term and long term lets.
- Maintain exceptionally high standards in the overall presentation of the property through regular inspections and teamwork.
- Handle complaints and offer excellent customer service to your students.
- Use your advanced knowledge of safety, security, compliance, and building management to ensure core operating procedures are adhered to.
- Maintain and develop relationships with key players at the local universities, as well as internal and external suppliers.
- Manage health and safety responsibilities as set out in Section 7 of the Health and Safety at Work Etc. Act 1974.
Qualifications
Relevant experience running a residence within hotels, hospitality, or better yet student accommodation. Strong interpersonal and communication skills, including the ability to build and maintain quality relationships. Experience within a fast-paced, target-driven environment with strong focus on sales and marketing.
Preferred:
A preferred qualification and/or willingness to undertake training for Carbon Literacy as our Pillars are a fundamental part of our brand.
Benefits
And the benefits? Well apart from working with an amazing team of people you will also receive:
- Competitive salary with annual discretionary bonus.
- 5 weeks' annual leave.
- Additional 'YuDay' which is a paid day off every year to spend as you wish to support your wellness journey.
- Subsidised health care & employee assistant program.
- Cycle to work scheme.
- Social events and more!
So, if you are currently looking to get stuck into an exciting new opportunity where no two days are the same, we would love to hear from you. Click apply now! We can’t wait to meet you.
Residence Manager (Dual Site) employer: Yugo
At Yugo and CRM Students, we pride ourselves on being an exceptional employer that values people, planet, and passion. As a Residence Manager, you will thrive in a dynamic work culture that encourages personal growth and offers competitive benefits, including a generous salary, annual leave, and wellness support. Join our dedicated team in state-of-the-art student housing, where you can make a meaningful impact on students' lives while enjoying unique opportunities for professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Residence Manager (Dual Site)
✨Tip Number 1
Familiarise yourself with the specific challenges and opportunities in student accommodation. Understanding the unique needs of students can help you demonstrate your ability to create a supportive environment during interviews.
✨Tip Number 2
Network with current or former Residence Managers in similar roles. They can provide insights into the day-to-day responsibilities and expectations, which will help you tailor your approach when discussing your experience.
✨Tip Number 3
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlighting your ability to mentor and guide others will resonate well with the hiring team.
✨Tip Number 4
Research Yugo and CRM Students' values and mission. Being able to articulate how your personal values align with theirs will demonstrate your genuine interest in the role and the company culture.
We think you need these skills to ace Residence Manager (Dual Site)
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities and qualifications required for the Residence Manager position. Tailor your application to highlight relevant experience in managing residences or similar environments.
Craft a Compelling CV:Your CV should clearly outline your experience in hospitality or student accommodation management. Emphasise your interpersonal skills, financial management abilities, and any relevant achievements that demonstrate your capability to lead a team.
Write a Strong Cover Letter:In your cover letter, express your passion for shaping the lives of students and your enthusiasm for the role. Use specific examples from your past experiences to illustrate how you meet the qualifications and can contribute to the team.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Yugo
✨Show Your Passion for Student Living
Make sure to express your enthusiasm for working in student accommodation. Share any personal experiences or insights that highlight your understanding of the unique challenges and rewards of managing a residence for students.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Discuss your mentoring style and how you motivate others, as this role requires guiding a team to ensure a smooth operation.
✨Know Your Numbers
Since you'll be responsible for the budget and financial performance, brush up on your financial management skills. Be ready to discuss how you've managed budgets in the past and your approach to maximising profit while maintaining high standards.
✨Build Relationships
Highlight your ability to build and maintain relationships with various stakeholders. Prepare to discuss how you've engaged with local universities or suppliers in previous roles, as this is crucial for the Residence Manager position.
