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- Tasks: Lead and mentor a team to create an amazing student living experience.
- Company: Yugo, a global leader in student housing with a passion for people and planet.
- Benefits: Competitive salary, 5 weeks leave, wellness days, and subsidised healthcare.
- Why this job: Shape the future of student living while enjoying a dynamic work environment.
- Qualifications: Experience in hospitality or student accommodation with strong communication skills.
- Other info: Join a supportive team and enjoy exciting social events!
The predicted salary is between 40000 - 45000 £ per year.
Location: UK-London
Overview:
The Curve, London
40 hours per week
£40,000 - £45,000
Yugo is the trusted name for student housing, globally. Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo we like to do things differently. It’s about people, planet, and passion. We are looking for #Futureshapers who want to positively influence and shape the lives of others.
We are currently on the lookout for an experienced Residence Manager to join the team in our state-of-the-art purpose-built student housing located in London with 350 beds. It’s a big job but you will be part of a team of awesome Residence Managers across the globe, who will support you to ensure we are consistent in the service we provide to our students.
Responsibilities:
- Use your upbeat, outgoing personality to lead, mentor and guide the team to ensure that the student space is running smoothly.
- Take full responsibility of the budget and P&L, and the financial performance of the student space.
- Follow up on all sales opportunities and ensure the student space is at capacity through short term and long term lets.
- Manage the overall presentation of the property through regular inspections and working with your team.
- Handle complaints and offer excellent customer service to your students.
- Ensure core operating procedures are adhered to, providing a safe secure home to our students.
- Maintain and develop relationships with key players at the local universities, as well as internal and external suppliers.
- Manage health and safety responsibilities as set out in Section 7 of the Health and Safety at Work Etc. Act 1974.
- Act as the responsible person for water hygiene, ensuring safe management and compliance of site water systems.
Qualifications:
- Relevant experience running a residence within hotels, hospitality, or student accommodation.
- Strong interpersonal and communication skills, including the ability to build and maintain quality relationships.
- Experience within a fast paced, target driven environment with strong focus on sales and marketing.
Benefits:
- Competitive salary with annual discretionary bonus.
- 5 weeks' annual leave.
- Additional 'YuDay' which is a paid day off every year to support your wellness journey.
- Subsidised health care & employee assistant program.
- Cycle to work scheme.
- Social events and more!
So, if you are currently looking to get stuck into an exciting new opportunity where no two days are the same, we would love to hear from you. Click apply now! We can’t wait to meet you.
Residence Manager employer: Yugo
Contact Detail:
Yugo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residence Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the student housing or hospitality sectors. Attend events, join relevant groups on social media, and don’t be shy about asking for introductions. You never know who might have the inside scoop on a job opportunity!
✨Tip Number 2
Show off your personality! When you get that interview, let your upbeat and outgoing nature shine through. Yugo is all about people and passion, so make sure they see how you can bring that energy to the team.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle complaints or manage a budget. Use examples from your past experience to demonstrate your skills in leading a team and ensuring a smooth operation.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Yugo family. Don’t miss out on this opportunity!
We think you need these skills to ace Residence Manager
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Use your upbeat and outgoing personality to shine through in your application. Let us know how you can lead and inspire a team, just like you would in the role of Residence Manager.
Tailor Your Experience: Make sure to highlight your relevant experience in hospitality or student accommodation. We’re looking for someone who knows the ins and outs of running a residence, so don’t hold back on showcasing your skills!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences. Remember, we love efficiency!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Yugo
✨Know Your Stuff
Before the interview, make sure you understand Yugo's mission and values. Familiarise yourself with their approach to student housing and how they prioritise people, planet, and passion. This will help you align your answers with what they’re looking for.
✨Show Off Your People Skills
As a Residence Manager, you'll need to build relationships with students and staff alike. Prepare examples of how you've successfully managed teams or resolved conflicts in the past. Highlight your interpersonal skills and how they can contribute to a positive living environment.
✨Be Ready for Financial Talk
Since you'll be responsible for budgets and financial performance, brush up on your financial management skills. Be prepared to discuss how you've handled budgets in previous roles and any strategies you've used to maximise profit while maintaining high standards.
✨Demonstrate Your Problem-Solving Skills
Yugo is looking for someone who can handle complaints and turn around negative situations. Think of specific instances where you've turned a 'not so good' experience into a positive one. This will show that you're proactive and capable of maintaining a high standard of customer service.
