Residence Manager

Overview

• CRM Students: Boutique Student Living, Exeter
• 40 hours per week
• £30,000 – £35,000

Yugo/CRM Students are the trusted name for student housing, globally. Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo/CRM Students we like to do things differently. It\’s about people, planet, and passion.

We are looking for #Futureshapers who want to positively influence and shape the lives of others. We want the people who relish not knowing how things are going to turn out but are up for the ride anyway – they make the most of the opportunities they’re given and create their own opportunities even if none are given – they shape the future for themselves and for others.

We are currently on the lookout for an experienced Residence Manager to join the team in our state-of-the-art purpose-built student housing located in Exeter with 75 beds.

You will be part of a team of awesome Residence Managers across the globe, who will support you to ensure we are consistent in the service we provide to our students.

Responsibilities

Reporting to the Area Manager, here\’s what you\’ll do:

• Use your upbeat, outgoing personality to lead, mentor and guide the team to ensure that the student space is running smoothly.
• Take full responsibility for the budget and P&L, and the financial performance of the student space.
• Manage costs and maximize profit for the property.
• Follow up on all sales opportunities and ensure the student space is at capacity through short-term and long-term lets.
• Maintain exceptionally high standards in the overall presentation of the property through regular inspections and teamwork.
• Handle complaints and offer excellent customer service to students.
• Ensure safety, security, compliance, and building management procedures are adhered to, providing a safe home for our students.
• Develop relationships with key players at local universities, as well as internal and external suppliers.
• Manage health and safety responsibilities as per Section 7 of the Health and Safety at Work Etc. Act 1974.

Qualifications

Sound good so far? Here’s what you’ll need:

• Relevant experience running a residence within hotels, hospitality, or student accommodation.
• Strong interpersonal and communication skills, including the ability to build and maintain quality relationships.
• Experience in a fast-paced, target-driven environment with a strong focus on sales and marketing.

Preferred:

• A preferred qualification and/or willingness to undertake training for Carbon Literacy as our Pillars are a fundamental part of our brand.

Benefits

And the benefits? Well, apart from working with an amazing team of people, you will also receive:

• Competitive salary with annual discretionary bonus.
• 5 weeks\’ annual leave.
• Additional \’YuDay\’ which is a paid day off every year to support your wellness journey.
• Subsidised health care & employee assistance program.
• Cycle to work scheme.
• Social events and more!

So, if you are currently looking to get stuck into an exciting new opportunity where no two days are the same, we would love to hear from you. Click apply now! We can’t wait to meet you.

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