At a Glance
- Tasks: Manage credit control and collections, ensuring timely payments from customers.
- Company: Yugo, a leading name in student housing with a focus on people and planet.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on process improvement and cash flow enhancement.
- Why this job: Join a dynamic team and make a real impact on financial processes.
- Qualifications: Experience in credit control and strong communication skills required.
The predicted salary is between 30000 - 35000 £ per year.
- Job Title
- Credit Controller (Fixed-Term)
- UK-Oxford
- Overview
- Credit Controller
- Location: Oxford - Hybrid
- Working Period: 3 month's Fixed-Term Contract
- Hours per week: 37.5
- Reports to: Head of Finance
Yugo is the trusted name for student housing across the globe.
Every day we connect young people to opportunities and students to amazing spaces.
Here at Yugo, we like to do things differently.
It is about people, planet and passion.
We're looking for an experienced Credit Controller to join the team on a fixed-term basis.
Responsibilities
Key Responsibilities
- Credit Control & Collections
- High value debt recovery against key customer accounts
- To manage and take ownership of Bi-weekly Debtor meetings.
- Proactively manage all customer accounts to ensure timely payment of invoices.
- Engage directly with customers by telephone, email, and written correspondence to collect overdue payments.
- Investigate and resolve account queries and invoice disputes to facilitate prompt payment.
- Negotiate payment plans and monitor adherence to agreed terms.
- Escalate high-risk or significantly overdue debts in accordance with company policy.
- Ability engage with AR team and interrogate AR ledgers to produce detailed customer statement reconciliations, highlighting those invoices which remain in dispute and develop a plan of action regarding payment recovery.
- Stakeholder Management
- Build and maintain strong relationships with customers to encourage prompt payment.
- Work closely with Sales, Operations, Commercial and Legal, Operational Finance teams to resolve customer issues.
- Liaise with external agencies, solicitors, or debt collection partners where required.
- Provide excellent customer service while maintaining a firm and professional approach to collections.
- Process Improvement
- Identify opportunities to improve credit control processes and collection performance.
- Contribute to initiatives that enhance cash flow and reduce debtor days.
- Support finance transformation and system improvement projects as required.
Qualifications
- Key Attributes
- Previous experience in a Credit Control role.
- Proven track record of recovering high value debt against key customers.
- Strong understanding of credit control procedures and debt collection practices.
- Ability to manage multiple priorities and work to deadlines.
- Excellent communication and negotiation skills.
- Strong attention to detail and accuracy.
- Good working knowledge of Microsoft Excel and finance systems.
- Ability to build effective working relationships internally and externally.
- Key Performance Indicators
- Reduction in aged debt balances.
- Achievement of debtor day targets.
- Cash collection performance against monthly targets.
- Reduction in overdue debt.
- Timely resolution of customer queries and dispute.
- Accuracy of customer account records.
- Min
- Max
Credit Controller (Fixed-Term) in Oxford employer: Yugo
Yugo in Greater London is an excellent employer, offering a vibrant and supportive work culture that prioritises community engagement and student development. As a Student Ambassador, you'll enjoy flexible working hours that fit around your studies, alongside opportunities for ongoing training and valuable work experience in a friendly team environment. This role not only enhances your communication skills but also allows you to make a meaningful impact within the community.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller (Fixed-Term) in Oxford
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like Yugo.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like Yugo might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Credit Controller (Fixed-Term) in Oxford
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Yugo will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Yugo. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Yugo confidence in your short-term commitment to the role.
How to prepare for a job interview at Yugo
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Yugo.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Yugo that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
