Night Service & Safety Concierge — Front Desk & Events

Night Service & Safety Concierge — Front Desk & Events

Full-Time 25178 - 25178 £ / year (est.) No working from home possible
Yugo

At a Glance

  • Tasks: Oversee safety and security, assist students, and manage front desk enquiries during night shifts.
  • Company: Join Yugo, a leading student accommodation provider in the heart of Newcastle.
  • Benefits: Competitive salary, 5 weeks annual leave, wellness days, and subsidised healthcare.
  • Other info: Dynamic role with exciting social events and excellent team support.
  • Why this job: Be part of a vibrant community and make a real difference in students' lives.
  • Qualifications: Computer savvy, approachable, and ideally some experience in security.

The predicted salary is between 25178 - 25178 £ per year.

Location: UK-Newcastle upon Tyne

Overview:

We are one of the market leaders in student accommodation and we are looking for a new Night Service Assistant to join our team in the heart of Newcastle! Night Service Assistants at Yugo are a key part of our community-based teams because they oversee the safety and security of our residences during the night and are the first port of call for the students that live with us. Naturally, our residencies are bustling during the evening, so you will need to be on the ball and keep a close eye on everyone ensuring our students are safe.

Responsibilities:

  • Cover the front desk and respond to any of the student’s enquiries
  • Maintenance tasks to include unblocking sinks, toilets, shower traps, replacing door lock batteries
  • Helping with summer turnaround of rooms
  • Assist with check-in and check-out of our student’s rooms
  • Ensure the communal areas are clean, tidy, and well maintained
  • Get involved with our famous wellbeing and social events
  • Ensure a safe and secure environment for our students

Along with the day-to-day activities within your role, you will also be required to manage your health and safety responsibilities as set out in Section 7 of the Health and Safety at Work Etc. Act 1974, where it states that you have a duty to take care of yourself and those around you, by your acts or omissions and to cooperate with your employer on health and safety matters.

Qualifications:

You’ll need to be computer savvy, switched on, approachable, and of course, a night owl. Some experience in security will give you the edge.

Benefits:

  • Competitive salary with annual discretionary bonus
  • 5 weeks' annual leave
  • Additional 'YuDay' which is a paid day off every year to spend as you wish to support your wellness journey
  • Subsidised healthcare & employee assistant programme
  • Cycle to work scheme
  • Social events and more!

So, if you are currently looking to get stuck into an exciting new opportunity where no two days are the same, we would love to hear from you. Click apply now! We can’t wait to meet you.

Night Service & Safety Concierge — Front Desk & Events employer: Yugo

At Yugo, we pride ourselves on being a leading employer in the student accommodation sector, offering a vibrant work culture right in the heart of Newcastle. As a Night Service Assistant, you'll enjoy competitive pay, generous annual leave, and unique wellness initiatives like 'YuDay', all while being part of a supportive team dedicated to ensuring the safety and happiness of our residents. Join us for an exciting opportunity where every night brings new experiences and the chance to make a real difference in students' lives.

Yugo

Contact Details:

Yugo Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Night Service & Safety Concierge — Front Desk & Events

Tip Number 1

Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the student accommodation sector. A personal recommendation can make all the difference when you're trying to land that Night Service Assistant role.

Tip Number 2

Be ready for an interview on the spot! If you apply through our website, keep your phone handy. Sometimes, employers want to chat right after they see your application. Show them your enthusiasm and readiness to jump into the role!

Tip Number 3

Research the company culture! Knowing about Yugo’s community vibe and their focus on student wellbeing can help you tailor your responses during interviews. It shows you’re genuinely interested and not just looking for any job.

Tip Number 4

Follow up after applying! A quick email thanking them for considering your application can keep you on their radar. It shows initiative and reinforces your interest in the Night Service Assistant position.

We think you need these skills to ace Night Service & Safety Concierge — Front Desk & Events

Customer Service
Security Awareness
Health and Safety Knowledge
Maintenance Skills
Communication Skills
Problem-Solving Skills
Teamwork

Some tips for your application 🫡

Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and what makes you a great fit for our team.

Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Mention any previous roles in customer service or security that relate to being a Night Service Assistant, as this will help us see why you’re the perfect match!

Show Your Commitment:We’re looking for someone who’s dedicated to ensuring the safety and happiness of our students. In your application, share examples of how you've gone above and beyond in past roles to create a safe and welcoming environment.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!

How to prepare for a job interview at Yugo

Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of a Night Service Assistant. Familiarise yourself with tasks like responding to student enquiries and maintaining safety. This will help you demonstrate your knowledge and enthusiasm for the role.

Showcase Your People Skills

As a Night Service Assistant, you'll be the first point of contact for students. During the interview, share examples of how you've effectively communicated or resolved issues in previous roles. Highlight your approachability and ability to create a welcoming environment.

Demonstrate Problem-Solving Abilities

Be prepared to discuss how you would handle common maintenance issues or emergencies that might arise during your shift. Think of specific scenarios and explain your thought process. This shows that you're proactive and ready to tackle challenges head-on.

Emphasise Your Commitment to Safety

Since safety is a key part of the role, be ready to talk about your understanding of health and safety regulations. Mention any relevant experience you have in security or safety protocols, and express your dedication to ensuring a secure environment for students.