At a Glance
- Tasks: Ensure student safety, manage front desk, and assist with maintenance tasks.
- Company: Leading student accommodation provider in the heart of Newcastle.
- Benefits: Competitive salary, 5 weeks' leave, wellness days, and subsidised healthcare.
- Other info: Dynamic role with exciting social events and great career growth opportunities.
- Why this job: Join a vibrant team and make a real difference in students' lives.
- Qualifications: Computer savvy, approachable, and preferably with some security experience.
The predicted salary is between 25178 - 25178 £ per year.
Location: Newcastle upon Tyne
Overview:
We are one of the market leaders in student accommodation and we are looking for a new Night Service Assistant to join our team in the heart of Newcastle! Night Service Assistants at Yugo are a key part of our community-based teams because they oversee the safety and security of our residences during the night and are the first port of call for the students that live with us. Naturally, our residencies are bustling during the evening, so you will need to be on the ball and keep a close eye on everyone ensuring our students are safe.
Responsibilities:
- Cover the front desk and respond to any of the student’s enquiries
- Maintenance tasks to include unblocking sinks, toilets, shower traps, replacing door lock batteries
- Helping with summer turnaround of rooms
- Assist with check-in and check-out of our student’s rooms
- Ensure the communal areas are clean and tidy and well maintained
- Get involved with our famous wellbeing and social events
- Ensure a safe and secure environment for our students
Along with the day-to-day activities within your role, you will also be required to manage your health and safety responsibilities as set out in Section 7 of the Health and Safety at Work Etc. Act 1974, where it states that you have a duty to take care of yourself and those around you, by your acts or omissions and to cooperate with your employer on health and safety matters. Whatever it takes really to ensure our students are safe, secure and happy!
Qualifications:
You’ll need to be computer savvy, switched on, approachable, and of course, a night owl. Some experience in security will give you the edge.
Benefits:
- Competitive salary with annual discretionary bonus
- 5 weeks' annual leave
- Additional 'YuDay' which is a paid day off every year to spend as you wish to support your wellness journey
- Subsidised healthcare & employee assistant programme
- Cycle to work scheme
- Social events and more!
So, if you are currently looking to get stuck into an exciting new opportunity where no two days are the same, we would love to hear from you. Click apply now! We can’t wait to meet you.
Night Service & Safety Concierge — Front Desk & Events in Newcastle upon Tyne employer: Yugo
At Yugo, we pride ourselves on being a leading employer in the student accommodation sector, offering a vibrant work culture right in the heart of Newcastle. As a Night Service Assistant, you'll enjoy competitive pay, generous annual leave, and unique wellness initiatives like 'YuDay', all while being part of a supportive team dedicated to ensuring the safety and happiness of our residents. With opportunities for personal growth and involvement in engaging social events, Yugo is the perfect place for those seeking a rewarding career in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Night Service & Safety Concierge — Front Desk & Events in Newcastle upon Tyne
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Yugo and their values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your responses! Think about common interview questions related to safety and customer service. We recommend rehearsing your answers out loud to feel more confident when it’s your turn to shine.
✨Tip Number 3
Show off your night owl skills! Since this role is all about working during the night, be ready to discuss how you manage your energy levels and stay alert. Share any past experiences that highlight your ability to thrive in a night-time environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself on their radar and show your enthusiasm for the role.
We think you need these skills to ace Night Service & Safety Concierge — Front Desk & Events in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly and approachable tone can really make a difference, especially for a role that involves interacting with students.
Tailor Your Application:Make sure to tailor your application to the Night Service Assistant role. Highlight any relevant experience you have in security or customer service, and don’t forget to mention your night owl tendencies – we need someone who thrives during those late hours!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforwardness, so make sure your skills and experiences stand out without any fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our amazing team!
How to prepare for a job interview at Yugo
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Night Service Assistant. Familiarise yourself with tasks like handling student enquiries, maintenance duties, and ensuring safety. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As a Night Service Assistant, you'll be the first point of contact for students. During the interview, highlight your communication skills and any previous experience in customer service or security. Share examples of how you've handled difficult situations or provided excellent support to others.
✨Demonstrate Your Problem-Solving Abilities
You might face unexpected challenges during your shifts, so it's essential to showcase your problem-solving skills. Prepare examples of times when you've successfully resolved issues, whether it's fixing a maintenance problem or managing a safety concern. This will show that you're proactive and resourceful.
✨Ask Thoughtful Questions
At the end of the interview, don't forget to ask questions! Inquire about the team culture, the types of events you'll be involved in, or how they handle health and safety. This not only shows your interest but also helps you determine if the role is the right fit for you.
