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For Companies At a Glance
- Tasks: Lead and mentor a team to create an amazing student living experience.
- Company: Yugo, a global leader in student housing with a passion for people and planet.
- Benefits: Competitive salary, 5 weeks leave, wellness days, and social events.
- Why this job: Shape the future of student living while enjoying a dynamic work environment.
- Qualifications: Experience in hospitality or student accommodation with strong communication skills.
- Other info: Join a supportive team and enjoy excellent career growth opportunities.
The predicted salary is between 33800 - 33800 £ per year.
Location: UK-Lancaster
Overview
Cable Street, Lancaster
40 hours per week
Permanent
£33,800
Yugo is the trusted name for student housing, globally. Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo we like to do things differently. It’s about people, planet, and passion.
We are looking for #Futureshapers who want to positively influence and shape the lives of others. We want the people who relish not knowing how things are going to turn out but are up for the ride anyway - they make the most of the opportunities they’re given and create their own opportunities even if none are given – they shape the future for themselves and for others.
We are currently on the lookout for an experienced Residence Manager to join the team in our state-of-the-art purpose-built student housing. Located in Lancaster with 230 beds.
It’s a big job, but you will be part of a team of awesome Residence Managers across the globe, who will support you to ensure we are consistent in the service we provide to our students.
Responsibilities
Reporting to the Area Manager here’s what you’ll do:
- Use your upbeat, outgoing personality to lead, mentor and guide the team to ensure that the student space is running smoothly.
- Take full responsibility of the budget and P&L, and the financial performance of the student space.
- Follow up on all sales opportunities and ensure the student space is at capacity through short term and long term lets.
- Manage the overall presentation of the property through regular inspections and working with your team.
- Handle complaints and offer excellent customer service to your students.
- Ensure core operating procedures are adhered to, providing a safe secure home to our students.
- Maintain and develop relationships with key players at the local universities, as well as internal and external suppliers.
- Manage your health and safety responsibilities as set out in Section 7 of the Health and Safety at Work Etc. Act 1974.
- Act as the responsible person for water hygiene, ensuring safe management and compliance of site water systems.
Qualifications
Here’s what you’ll need:
- Relevant experience running a residence within hotels, hospitality, or better yet student accommodation.
- Strong interpersonal and communication skills, including the ability to build and maintain quality relationships.
- Experience within a fast paced, target driven environment with strong focus on sales and marketing.
And the benefits?
Well apart from working with an amazing team of people you will also receive:
- Competitive salary with annual discretionary bonus.
- 5 weeks' annual leave.
- Additional 'YuDay' which is a paid day off every year to spend as you wish to support your wellness journey.
- Subsidised Health care & employee assistant program.
- Cycle to work scheme.
- Social events and more!
So, if you are currently looking to get stuck into an exciting new opportunity where no two days are the same, we would love to hear from you. Click apply now! We can’t wait to meet you.
Residence Manager in Lancaster employer: Yugo
Contact Detail:
Yugo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residence Manager in Lancaster
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of digging into Yugo's values and mission. This way, you can show how your personality and experience align with their vibe. It’s all about making that connection!
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and how you handle challenges, especially in a student accommodation setting. Confidence is key!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences at Yugo and any tips they might have for your application. Plus, it shows you’re genuinely interested in the role!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role!
We think you need these skills to ace Residence Manager in Lancaster
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for student housing and how you can make a difference.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in running residences or similar environments. Show us how your skills align with what we’re looking for in a Residence Manager!
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Whether it’s improving occupancy rates or enhancing student satisfaction, we want to know how you’ve made an impact in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Yugo!
How to prepare for a job interview at Yugo
✨Know Your Stuff
Before the interview, make sure you understand Yugo's mission and values. Familiarise yourself with their approach to student housing and how they connect young people to opportunities. This will help you align your answers with what they’re looking for.
✨Show Off Your People Skills
As a Residence Manager, you'll need to build relationships with students and staff alike. Prepare examples of how you've successfully managed teams or resolved conflicts in the past. Highlight your interpersonal skills and how they can benefit the student community.
✨Be Budget Savvy
Since you'll be responsible for the budget and financial performance, brush up on your financial management skills. Be ready to discuss how you've managed budgets in previous roles and any strategies you've used to maximise profit while maintaining high standards.
✨Safety First!
Understanding health and safety regulations is crucial for this role. Be prepared to talk about your experience with compliance and safety management. Share specific instances where you ensured a safe environment for residents, as this will demonstrate your commitment to their well-being.
