At a Glance
- Tasks: Be the face of Yugo, welcoming guests and ensuring a fabulous experience.
- Company: Yugo, an inclusive employer connecting students to amazing housing opportunities.
- Benefits: Earn £13 per hour, gain valuable experience, and explore Colchester.
- Other info: Flexible hours with exciting challenges every day!
- Why this job: Join a dynamic team and shape unforgettable memories for guests.
- Qualifications: Great customer service skills and a love for interacting with diverse people.
The predicted salary is between 13 - 13 £ per hour.
This job is with Yugo, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Overview:
- Position: Summer Assistant
- Location: Colchester
- Hours: 35 hours per week, Monday - Friday (weekend work required during September and October)
- Start date: 1st July 2026
- End date: 16th October 2026
- Pay: £13 per hour
Yugo is the trusted name for student housing, globally. Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo, we like to do things differently. It's about people, planet, and passion.
We are looking for #Futureshapers who want to positively influence and shape the lives of others. We want the people who make the most of the opportunities they're given - they shape the future for themselves and for others.
Responsibilities:
- Be the face of our space! Use your charisma and charm when checking guests in and out.
- Resolving guests' queries in a timely and helpful manner.
- Checking bookings and dealing with payments.
- Responding to guest requests in person, over the phone, over email or via our review sites in a professional and empathetic way.
- Keeping up to date with the administration including reporting.
- Setting up and clearing our spaces throughout the season.
- Day to day housekeeping as required (it can get super busy!).
- Linen changes.
- Reporting any maintenance requests to our amazing maintenance team accurately and quickly.
- Managing room keys.
- Assisting with cleaning and turnover of rooms.
- Updating and checking daily cleaning lists.
- Handover lists.
- Stock rotation.
- Room checks.
Qualifications:
- Great customer service skills - you'll be a true people person who loves interaction with people from all kinds of backgrounds.
- Strong communication skills - you'll be speaking to guests from all over the world and communicating with staff and management.
- Good time management - you will need to be prepared for busy turnaround days.
- The ability to work well in a busy environment.
- Experience in housekeeping/willing to learn how to make beds.
- Organisation skills - there will be a lot of reporting and administration; attention to detail is key.
- Confidence with office computer systems (gold star if you've ever worked with a booking system).
- Flexibility - this role will cover working hours from 8am - 11pm Monday - Sunday.
What's in it for you?
- Gain valuable experience of customer service, using office skills and working with a mixture of people.
- Be a key part in ensuring our guests have a fabulous visit (they will have these memories for life).
- Experience what Colchester has to offer for yourself!
So, if you are currently looking to get stuck into an exciting new opportunity where no two days are the same, we would love to hear from you. Click apply now! We can't wait to meet you.
Summer Assistant in Essex employer: Yugo
Yugo is an exceptional employer that champions inclusivity and diversity, making it a fantastic place for individuals looking to make a meaningful impact in the student housing sector. With a vibrant work culture in Colchester, employees are encouraged to grow through hands-on experience in customer service while connecting with a diverse range of guests. The opportunity to be part of a team that values people, planet, and passion ensures that every day is rewarding and filled with new experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Summer Assistant in Essex
✨Get in Early: Embrace the Seasonal Rush
In hospitality, seasonal hiring can be a bit of a frenzy, so make sure you’re applying early. Keep an eye on when local businesses like cafés and restaurants ramp up for holiday seasons or summer rushes. We can help you stay ahead by tracking application windows—don’t miss out!
✨Join Local Hospitality Groups
Tap into local hospitality communities online or through social media. Groups on Facebook or platforms like MeetUp can be goldmines for seasonal job opportunities. Engage with these communities—join discussions, share your eagerness, and you could snag a gig before it’s even advertised!
✨Show Your Face: Walk-Ins Matter
In hospitality, nothing beats a good ol' walk-in. Visit local establishments and introduce yourself. Bring along a flashy CV and maybe even drop a line about why you’re keen to work there. Sometimes just chatting with the manager can score you an interview on the spot!
✨Use Seasonal Hiring Platforms
Look for platforms that specialise in seasonal positions in the hospitality sector. Websites dedicated to summer jobs or Festival employment can offer unique roles that align with your interests. Don't forget to apply through our website too—companies like Yugo are constantly looking for enthusiastic seasonal workers like you!
We think you need these skills to ace Summer Assistant in Essex
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service game, your customer service skills are your bread and butter. Make sure your CV highlights any relevant experience you have in restaurants, cafés, or similar environments, emphasizing your ability to handle busy situations and provide excellent service.
Seasonal Availability is Key:Since this is a seasonal role, we're looking for candidates who are flexible with their availability. In your cover letter, mention specific times you’re available during the season and any previous seasonal positions you’ve held. This helps us see you as a perfect fit for this temporary gig!
Culinary Knowledge Can Set You Apart:If you have any culinary certifications or training, be sure to feature them prominently in your application. Knowing your way around a kitchen or having food safety certifications could give you an edge over other candidates when applying for a role at Yugo.
Make It Personal:When applying through our website, use your cover letter to share why you’re passionate about working with Yugo. Draw on any personal experiences you have in the hospitality scene and how they inspired you to apply for this seasonal role. We love a personal touch!
How to prepare for a job interview at Yugo
✨Know Your Menu Inside Out
With a seasonal role in hospitality-food-service, it’s super important to familiarise yourself with the menu. Be ready to chat about your favourite dishes, special ingredients, and any dietary considerations people might have. This shows you're passionate and prepared to provide excellent service right from the start!
✨Brush Up on Your Customer Service Skills
In hospitality, customer service can make or break the experience. Think of scenarios where you've gone the extra mile for a guest, or how you've handled challenges with a smile. Prepare a few stories that highlight your ability to connect with customers, solve problems, and create a welcoming atmosphere.
✨Flexibility is Key
Seasonal roles often require us to be flexible with our hours and responsibilities. During the interview, be prepared to discuss your availability and willingness to adapt. Highlighting your ability to jump into different roles, whether it’s serving or kitchen support, can really set you apart.
✨Showcase Your Team Spirit
Hospitality thrives on teamwork, especially in busy seasons. Prepare to share experiences where you collaborated with colleagues to create a seamless experience for guests. If you've got any examples where you helped to lift team morale during busy shifts, mention them! It’s all about showing that you can contribute positively to the work environment.
