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- Tasks: Provide top-notch customer service and organise fun events for students.
- Company: Join a vibrant team in state-of-the-art student accommodation in Sheffield.
- Benefits: Enjoy competitive pay, 5 weeks leave, wellness days, and social events.
- Other info: Flexible hours and a dynamic environment where every day is unique.
- Why this job: Make a real difference in students' lives while having fun at work.
- Qualifications: Great communication skills and a passion for engaging with people.
The predicted salary is between 10816 - 10816 ÂŁ per year.
Location: UK-Sheffield
16 hours per week (4 days per week - flexibility required when needed)
ÂŁ10,816 per annum
Central Sheffield
We are looking for a friendly and enthusiastic administrator to join our fantastic team in our state‑of‑the‑art student accommodation in the heart of Sheffield. As the Sales & Service Associate, you'll be the first port of call for our residents and visitors and use your customer service experience to handle any queries with empathy and professionalism. You will also play a key role in our sales and marketing plans, keep our student database up to date and use your creative ideas to organise loads of fun and inclusive student events for our residents – there will be lots to keep you busy!
Responsibilities
- Provide a friendly and professional customer service to students living in the residences
- Provide an effective first response to customer queries, complaints, issues and incidents (e.g. power and water outages, fire alarm evacuations, etc.), resolving, escalating and/or seeking support where necessary
- Get involved in sales and marketing activity to ensure the residences are full and all marketing channels are utilised to their full potential
- Follow and implement all operating procedures
- Ensure the safety and welfare of all residents is always maintained
- Organise and communicate social events for residents
- Manage health and safety responsibilities as set out in Section 7 of the Health and Safety at Work Act 1974 – take care of yourself and those around you and cooperate with your employer on health and safety matters
Qualifications
- Great customer service and communication skills, able to engage with people at all levels
- Super personable and have a genuine passion for engaging with people
- Proactive with strong problem‑solving skills
- Highly organised with the ability to manage multiple tasks simultaneously
- Good working knowledge of the MS Office suite
- Resilience and adaptability, with a strong awareness of cultural diversity
Benefits
- Competitive salary with annual discretionary bonus
- 5 weeks annual leave
- Additional “YuDay” – a paid day off each year to support your wellness journey
- Subsidised health care and employee assistance programme
- Cycle‑to‑work scheme
- Social events and more!
So, if you are looking to get stuck into an exciting new opportunity where no two days are the same, we would love to hear from you. Click apply now! We can’t wait to meet you.
Service and Sales Assistant in Sheffield employer: Yugo USA LLC.
Contact Detail:
Yugo USA LLC. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service and Sales Assistant in Sheffield
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the student accommodation and its values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Service and Sales Assistant and how you'd handle them. Being able to demonstrate your problem-solving abilities will really impress during the interview.
✨Tip Number 3
Show off your creativity! Since you'll be organising events for residents, come prepared with a few fun ideas. This will not only highlight your enthusiasm but also your proactive approach to making the student experience memorable.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can set you apart from other candidates and keep you fresh in their minds.
We think you need these skills to ace Service and Sales Assistant in Sheffield
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and your passion for customer service.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the responsibilities listed in the job description. This shows us that you’ve done your homework and are genuinely interested in the position.
Showcase Your Creativity: Since we’re looking for someone to organise fun events, feel free to share any creative ideas you have in your application. This could set you apart from other candidates and demonstrate your proactive approach!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Yugo USA LLC.
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Think of examples where you've successfully handled queries or complaints, as this role is all about providing a friendly and professional service to students.
✨Show Off Your Organisational Skills
Be ready to discuss how you manage multiple tasks at once. This job requires juggling various responsibilities, so share specific instances where you've demonstrated strong organisational abilities.
✨Get Creative with Event Ideas
Since you'll be organising fun events for residents, come prepared with a few creative ideas. This shows your enthusiasm for engaging with people and your proactive approach to making the student experience enjoyable.
✨Demonstrate Cultural Awareness
With a diverse student population, it's important to show that you understand and respect cultural differences. Share experiences where you've successfully interacted with people from various backgrounds to highlight your adaptability.