At a Glance
- Tasks: Lead and mentor a team to ensure smooth operations in student housing.
- Company: Yugo connects students globally to amazing living spaces and opportunities.
- Benefits: Enjoy competitive salary, 5 weeks leave, wellness days, and social events.
- Other info: Be part of a global network of Residence Managers supporting student success.
- Why this job: Join a dynamic team where every day brings new challenges and opportunities for growth.
- Qualifications: Experience in hospitality or student accommodation with strong communication skills required.
The predicted salary is between 26000 - 34000 € per year.
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Location : Location
UK-Falmouth
Overview
- The Quarry, Falmouth
- 40 hours per week
- £31,000 - £34,000
We are looking for #Futureshapers who want to positively influence and shape the lives of others. We want the people who relish not knowing how things are going to turn out but are up for the ride anyway - they make the most of the opportunities they’re given and create their own opportunities even if none are given – they shape the future for themselves and for others.
We are currently on the lookout for an experienced Residence Manager to join the team in our state-of-the-art purpose-built student housing. Located in Falmouth and with 134 beds.
It’s a big job but you will be part of a team of awesome Residence Managers across the globe, who will support you to ensure we are consistent in the service we provide to our students.
Responsibilities
Reporting to the Area Manager here\'s what you\'ll do:
- Use your upbeat, outgoing personality to lead, mentor and guide the team to ensure that the student space is running smoothly
- Take full responsibility of the budget and P&L, and the financial performance of the student space.
- You’ll cross all the T’s and dot the I’s, to and ensure you are managing costs and maximizing profit for the property
- Follow up on all sales opportunities and ensure the student space is at capacity through short term and long term lets
- You have exceptionally high standards, and this is reflected in the overall presentation of the property, you will manage this through regular inspections and working with your awesome team
- Manage ‘the good’ and turn around the ‘not so good’ - meaning you will handle complaints and offer excellent customer service to your students
- Use your advanced knowledge of safety, security, compliance and building management to ensure core operating procedures are adhered to, followed up on and we are providing a safe secure home to our students
- Maintain and develop relationships with key players at the local universities, as well as internal and external suppliers – again here is that winning personality!
- Along with the day to day activities within your role, you will also be required to manage your health and safety responsibilities as set out in Section 7 of the Health and Safety at Work Etc. Act 1974, where it states that you have a duty to take care of yourself and those around you, by your acts or omissions and to cooperate with your employer on health and safety matters.
Sound good so far? Here’s what you’ll need:
- Relevant experience running a residence within hotels, hospitality, or better yet student accommodation
- Strong interpersonal and communication skills, including the ability to build and maintain quality relationships
- Experience within a fast paced, target driven environment with strong focus on sales and marketing
- A preferred qualification and/or willingness to undertake training for Carbon Literacy as our Pillars are a fundamental part of our brand.
- Competitive salary with annual discretionary bonus
- 5 weeks\' annual leave
- Additional \'YuDay\' which is a paid day off every year to spend as you wish to support your wellness journey
- Subsidised Health care & employee assistant program
- Cycle to work scheme.
- Social events and more!
Min
GBP £31,000.00/Yr.
Max
GBP £34,000.00/Yr.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Part-time
Job function
Job function
Education and TrainingIndustries
Hospitality
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#J-18808-LjbffrResidence Manager in Falmouth employer: Yugo USA LLC.
Yugo is an exceptional employer that prioritises people, planet, and passion, making it a fantastic place for those looking to make a meaningful impact in student housing. Located in the vibrant town of Falmouth, employees benefit from a supportive work culture, competitive salary, generous leave policies, and opportunities for personal and professional growth. With a focus on teamwork and community engagement, Yugo empowers its Residence Managers to shape the future for students while enjoying a dynamic and rewarding work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Residence Manager in Falmouth
✨Tip Number 1
Familiarise yourself with Yugo's values and mission. Understanding their focus on people, planet, and passion will help you align your approach during interviews and discussions, showcasing that you're a great fit for their culture.
✨Tip Number 2
Network with current or former Residence Managers at Yugo or similar organisations. Engaging in conversations about their experiences can provide valuable insights and tips that you can leverage during your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed budgets and improved financial performance in previous roles. Being able to demonstrate your experience in a target-driven environment will set you apart from other candidates.
✨Tip Number 4
Showcase your interpersonal skills by preparing to discuss how you've built relationships with key stakeholders in past positions. Highlighting your ability to connect with students and local universities will resonate well with Yugo's expectations.
We think you need these skills to ace Residence Manager in Falmouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in managing residences, particularly in student accommodation or hospitality. Use specific examples that demonstrate your leadership skills and ability to handle budgets.
Craft a Compelling Cover Letter:Write a cover letter that reflects your passion for working with students and your understanding of the role. Mention how your personality aligns with Yugo's values and how you can contribute to creating a positive living environment.
Showcase Your Interpersonal Skills:In your application, emphasise your strong communication and relationship-building skills. Provide examples of how you've successfully managed teams or resolved conflicts in previous roles.
Highlight Relevant Qualifications:If you have any qualifications related to health and safety or carbon literacy, be sure to mention them. This shows your commitment to maintaining a safe and sustainable environment for students.
How to prepare for a job interview at Yugo USA LLC.
✨Show Your Passion for Student Housing
Yugo is all about people, planet, and passion. Make sure to express your enthusiasm for student housing and how you can positively influence the lives of students. Share any relevant experiences that highlight your commitment to creating a supportive environment.
✨Demonstrate Financial Acumen
As a Residence Manager, you'll be responsible for the budget and financial performance. Be prepared to discuss your experience with managing budgets, maximising profits, and handling P&L statements. Bring examples of how you've successfully managed costs in previous roles.
✨Highlight Your Interpersonal Skills
Strong communication and relationship-building skills are crucial for this role. Prepare to share examples of how you've built relationships with students, staff, and external partners. Show that you can handle complaints effectively and maintain high standards of customer service.
✨Prepare for Safety and Compliance Questions
Understanding safety, security, and compliance is key in this position. Brush up on relevant regulations and be ready to discuss how you've ensured safety in previous roles. Highlight any training or certifications you have related to health and safety.
