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- Tasks: Lead and mentor a team to create an amazing living experience for students.
- Company: Yugo, a global leader in student housing with a passion for people and planet.
- Benefits: Competitive salary, generous leave, wellness days, and subsidised healthcare.
- Why this job: Shape the future of student living while enjoying a dynamic and rewarding role.
- Qualifications: Experience in hospitality or student accommodation with strong communication skills.
- Other info: Join a supportive team and enjoy exciting social events!
The predicted salary is between 33800 - 33800 £ per year.
Location: UK-Lancaster
Hours: 40 hours per week
Type: Permanent
Salary: £33,800
Yugo is the trusted name for student housing, globally. Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo we like to do things differently. It’s about people, planet, and passion. We are looking for #Futureshapers who want to positively influence and shape the lives of others.
We are currently on the lookout for an experienced Residence Manager to join the team in our Lancaster property which is home to 230 students. It’s a big job, but you will be part of a team of awesome Residence Managers across the globe, who will support you to ensure we are consistent in the service we provide to our students.
Responsibilities- Reporting to the Area Manager, lead, mentor and guide the team to ensure that the student space is running smoothly.
- Take full responsibility of the budget and P&L, and the financial performance of the student space.
- Manage costs and maximize profit for the property.
- Follow up on all sales opportunities and ensure the student space is at capacity through short term and long term lets.
- Maintain high standards reflected in the overall presentation of the property through regular inspections and team collaboration.
- Handle complaints and provide excellent customer service to students.
- Apply advanced knowledge of safety, security, compliance and building management to ensure core operating procedures are adhered to.
- Develop and maintain relationships with key local universities and internal/external suppliers.
- Fulfill health and safety responsibilities as set out in legislation, including cooperation with the employer on health and safety matters.
- Act as the responsible person for water hygiene, ensuring safe management and compliance of site water systems and coordinating remedial actions or water testing as required.
- Relevant experience running a residence within hotels, hospitality, or student accommodation.
- Strong interpersonal and communication skills, including the ability to build and maintain quality relationships.
- Experience in a fast-paced, target-driven environment with a strong focus on sales and marketing.
- Competitive salary with annual discretionary bonus.
- 5 weeks' annual leave.
- Additional 'YuDay' paid day off each year to support wellness.
- Subsidised health care & employee assistance program.
- Cycle to work scheme.
- Social events and more.
So, if you are currently looking to get stuck into an exciting new opportunity where no two days are the same, we would love to hear from you. Click apply now! We can’t wait to meet you.
Residence Manager in Lancaster employer: Yugo USA LLC.
Contact Detail:
Yugo USA LLC. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residence Manager in Lancaster
✨Tip Number 1
Network like a pro! Reach out to your connections in the student housing or hospitality sectors. Attend local events or join online groups where you can meet people who might know about opportunities at Yugo or similar companies.
✨Tip Number 2
Prepare for interviews by researching Yugo's values and mission. Think about how your experience aligns with their focus on people, planet, and passion. Be ready to share specific examples of how you've shaped positive experiences in previous roles.
✨Tip Number 3
Show off your personality! When you get the chance to meet the team, let your passion for student accommodation shine through. Remember, they’re looking for #Futureshapers, so be authentic and enthusiastic about making a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Yugo family and ready to take on the challenge of being a Residence Manager.
We think you need these skills to ace Residence Manager in Lancaster
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for student housing and community shine through. We want to see how you connect with our mission of shaping futures and making a positive impact.
Tailor Your Experience: Make sure to highlight your relevant experience in hospitality or student accommodation. We’re looking for someone who can manage a residence effectively, so share specific examples that demonstrate your skills.
Be Personable: Your interpersonal skills are key! Use your application to showcase how you build relationships and handle customer service. We love candidates who can communicate well and create a welcoming environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Yugo USA LLC.
✨Know Your Stuff
Before the interview, make sure you understand Yugo's mission and values. Familiarise yourself with their approach to student housing and how they prioritise people, planet, and passion. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As a Residence Manager, you'll be leading a team. Prepare examples of how you've successfully mentored or guided others in previous roles. Highlight your ability to manage budgets and improve financial performance, as these are key responsibilities in the job.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've handled complaints or resolved issues effectively. Yugo values excellent customer service, so be ready to discuss how you’ve maintained high standards and ensured student satisfaction in challenging situations.
✨Build Connections
Since developing relationships with local universities and suppliers is crucial, come prepared with ideas on how you would approach this. Show your enthusiasm for networking and how you can leverage these connections to benefit the residence and its students.
