At a Glance
- Tasks: Lead and mentor a team to create an amazing student living experience.
- Company: Join Yugo, a global leader in student housing with a passion for people and planet.
- Benefits: Enjoy competitive salary, generous leave, wellness days, and social events.
- Other info: Dynamic role with opportunities for personal growth and a supportive team.
- Why this job: Shape the future of student living while making a real impact on young lives.
- Qualifications: Experience in hospitality or student accommodation with strong communication skills.
The predicted salary is between 22000 - 26000 £ per year.
Location: UK-Kingston upon Thames
Overview: One Penrhyn Road, Kingston-upon-Thames. 40 hours per week (Monday - Friday 9am - 5pm, with weekend work required during check in/out weekends). £38,616.
Yugo is the trusted name for student housing, globally. Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo we like to do things differently. It's about people, planet, and passion.
We are looking for #Futureshapers who want to positively influence and shape the lives of others. We want the people who relish not knowing how things are going to turn out but are up for the ride anyway - they make the most of the opportunities they’re given and create their own opportunities even if none are given – they shape the future for themselves and for others.
We are currently on the lookout for an experienced Residence Manager to join the team in our state‑of‑the‑art purpose-built student housing. Located in Kingston‑upon‑Thames with 117 beds. It’s a big job but you will be part of a team of awesome Residence Managers across the globe, who will support you to ensure we are consistent in the service we provide to our students.
Responsibilities:
- Use your upbeat, outgoing personality to lead, mentor and guide the team to ensure that the student space is running smoothly.
- Take full responsibility of the budget and P&L, and the financial performance of the student space.
- Follow up on all sales opportunities and ensure the student space is at capacity through short term and long term lets.
- Manage the overall presentation of the property through regular inspections and working with your team.
- Handle complaints and offer excellent customer service to your students.
- Ensure core operating procedures are adhered to, providing a safe secure home to our students.
- Maintain and develop relationships with key players at the local universities, as well as internal and external suppliers.
- Manage health and safety responsibilities as set out in Section 7 of the Health and Safety at Work Etc. Act 1974.
- Act as the responsible person for water hygiene, ensuring safe management and compliance of site water systems.
Qualifications:
- Relevant experience running a residence within hotels, hospitality, or student accommodation.
- Strong interpersonal and communication skills, including the ability to build and maintain quality relationships.
- Experience within a fast paced, target driven environment with strong focus on sales and marketing.
Benefits:
- Competitive salary with annual discretionary bonus.
- 5 weeks' annual leave.
- Additional 'YuDay' which is a paid day off every year to support your wellness journey.
- Subsidised Health care & employee assistant program.
- Cycle to work scheme.
- Social events and more!
Compensation: £38,616.00 / Yr.
Residence Manager in Kingston upon Thames employer: Yugo USA LLC.
Yugo is an exceptional employer that prioritises the well-being and growth of its employees, offering a vibrant work culture in the heart of Kingston upon Thames. As a Residence Manager, you will be part of a supportive global team, with opportunities for professional development, competitive salary, and generous benefits including additional wellness days and subsidised healthcare. Join us to make a meaningful impact on students' lives while enjoying a dynamic and rewarding work environment.
