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For Companies At a Glance
- Tasks: Lead and mentor a team to create an amazing student living experience.
- Company: Yugo, a global leader in student housing with a passion for people and planet.
- Benefits: Competitive salary, 5 weeks annual leave, wellness days, and subsidised healthcare.
- Why this job: Shape the future of student living while enjoying a dynamic and rewarding role.
- Qualifications: Experience in hospitality or student accommodation with strong communication skills.
- Other info: Join a supportive team and enjoy exciting social events and career growth.
The predicted salary is between 34000 - 42000 £ per year.
Yugo is the trusted name for student housing, globally. Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo we like to do things differently. It’s about people, planet, and passion. We are looking for #Futureshapers who want to positively influence and shape the lives of others.
We are currently on the lookout for an experienced Residence Manager to join the team in our state‑of‑the‑art purpose‑built student housing located in London with 350 beds. It’s a big job but you will be part of a team of awesome Residence Managers across the globe, who will support you to ensure we are consistent in the service we provide to our students.
Responsibilities
- Use your upbeat, outgoing personality to lead, mentor and guide the team to ensure that the student space is running smoothly.
- Take full responsibility of the budget and P&L, and the financial performance of the student space.
- Follow up on all sales opportunities and ensure the student space is at capacity through short‑term and long‑term lets.
- Manage the overall presentation of the property through regular inspections and working with your team.
- Handle complaints and offer excellent customer service to your students.
- Ensure core operating procedures are adhered to, providing a safe, secure home to our students.
- Maintain and develop relationships with key players at the local universities, as well as internal and external suppliers.
- Manage health and safety responsibilities as set out in Section 7 of the Health and Safety at Work etc. Act 1974.
- Act as the responsible person for water hygiene, ensuring safe management and compliance of site water systems.
Qualifications
- Relevant experience running a residence within hotels, hospitality, or better yet student accommodation.
- Strong interpersonal and communication skills, including the ability to build and maintain quality relationships.
- Experience within a fast‑paced, target‑driven environment with strong focus on sales and marketing.
Benefits
- Competitive salary with annual discretionary bonus.
- 5 weeks' annual leave.
- Additional 'YuDay' which is a paid day off every year to support your wellness journey.
- Subsidised health care & employee assistant programme.
- Cycle to work scheme.
- Social events and more!
So, if you are currently looking to get stuck into an exciting new opportunity where no two days are the same, we would love to hear from you. Click apply now! We can’t wait to meet you.
Residence Manager employer: Yugo Students (uk) Limited
Contact Detail:
Yugo Students (uk) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residence Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Yugo on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Yugo's values and recent projects. Show us how your experience aligns with their mission of shaping futures and creating amazing student spaces.
✨Tip Number 3
Practice your pitch! Be ready to share specific examples of how you've handled challenges in previous roles. We want to see your problem-solving skills in action, especially when it comes to customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Yugo team!
We think you need these skills to ace Residence Manager
Some tips for your application 🫡
Show Your Personality: When writing your application, let your upbeat and outgoing personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter and CV.
Tailor Your Application: Make sure to tailor your application to the Residence Manager role. Highlight your relevant experience in student accommodation or hospitality, and showcase how your skills align with our mission at Yugo.
Be Specific About Your Achievements: We love numbers! When discussing your past roles, be specific about your achievements. Whether it’s managing budgets or increasing occupancy rates, quantifying your successes can really make your application stand out.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Yugo Students (uk) Limited
✨Know Your Stuff
Before the interview, make sure you understand Yugo's mission and values. Familiarise yourself with their approach to student housing and how they prioritise people, planet, and passion. This will help you align your answers with what they’re looking for.
✨Show Off Your Leadership Skills
As a Residence Manager, you'll need to lead and mentor a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your upbeat personality and how it contributes to a positive environment.
✨Be Financially Savvy
Since you'll be responsible for budgets and financial performance, brush up on your financial management skills. Be ready to discuss how you've maximised profits in previous roles and how you plan to manage costs effectively at Yugo.
✨Build Relationships
Yugo values strong interpersonal skills. Think of ways you've built relationships with stakeholders in the past, whether it's students, suppliers, or university contacts. Be prepared to share these stories to demonstrate your ability to connect with others.
