At a Glance
- Tasks: Lead and mentor a team to create an amazing student living experience.
- Company: Yugo, a global leader in student housing with a passion for people and planet.
- Benefits: Competitive salary, 5 weeks annual leave, wellness days, and subsidised healthcare.
- Why this job: Shape the future of student living while enjoying a dynamic and rewarding role.
- Qualifications: Experience in hospitality or student accommodation with strong communication skills.
- Other info: Join a supportive team and enjoy exciting social events!
The predicted salary is between 34000 - 42000 £ per year.
Yugo is the trusted name for student housing, globally. Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo we like to do things differently. Itās about people, planet, and passion.
We are looking for #Futureshapers who want to positively influence and shape the lives of others. We want the people who relish not knowing how things are going to turn out but are up for the ride anyway ā they make the most of the opportunities theyāre given and create their own opportunities even if none are given ā they shape the future for themselves and for others.
We are currently on the lookout for an experienced Residence Manager to join the team in our stateāofātheāart purposeābuilt student housing located in London with 350 beds. Itās a big job but you will be part of a team of awesome Residence Managers across the globe, who will support you to ensure we are consistent in the service we provide to our students.
Responsibilities:- Use your upbeat, outgoing personality to lead, mentor and guide the team to ensure that the student space is running smoothly.
- Take full responsibility of the budget and P&L, and the financial performance of the student space.
- Manage costs and maximize profit for the property.
- Follow up on all sales opportunities and ensure the student space is at capacity through shortāterm and longāterm lets.
- Maintain exceptionally high standards in the overall presentation of the property through regular inspections and working with your team.
- Handle complaints and offer excellent customer service to your students.
- Ensure core operating procedures are adhered to, providing a safe, secure home to our students.
- Maintain and develop relationships with key players at the local universities, as well as internal and external suppliers.
- Manage health and safety responsibilities as set out in Section 7 of the Health and Safety at Work etc. Act 1974.
- Act as the responsible person for water hygiene, ensuring safe management and compliance of site water systems.
- Relevant experience running a residence within hotels, hospitality, or better yet student accommodation.
- Strong interpersonal and communication skills, including the ability to build and maintain quality relationships.
- Experience within a fastāpaced, targetādriven environment with strong focus on sales and marketing.
- Competitive salary with annual discretionary bonus.
- 5 weeks' annual leave.
- Additional 'YuDay' which is a paid day off every year to spend as you wish to support your wellness journey.
- Subsidised health care & employee assistant programme.
- Cycle to work scheme.
- Social events and more!
So, if you are currently looking to get stuck into an exciting new opportunity where no two days are the same, we would love to hear from you. Click apply now! We canāt wait to meet you.
Residence Manager in London employer: Yugo Students (uk) Limited
Contact Detail:
Yugo Students (uk) Limited Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Residence Manager in London
āØTip Number 1
Network like a pro! Reach out to current or former employees at Yugo on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
āØTip Number 2
Prepare for the interview by researching Yugo's values and mission. Show us how your passion aligns with our commitment to shaping futures and creating amazing spaces for students.
āØTip Number 3
Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through, so donāt be afraid to let your upbeat side show!
āØTip Number 4
Apply through our website! Itās the best way to ensure your application gets seen. Plus, it shows us youāre serious about joining the Yugo family and ready to make an impact.
We think you need these skills to ace Residence Manager in London
Some tips for your application š«”
Show Your Personality: When writing your application, let your upbeat and outgoing personality shine through! We want to see the real you, so donāt be afraid to inject a bit of your character into your cover letter and CV.
Tailor Your Application: Make sure to tailor your application to the Residence Manager role. Highlight your relevant experience in student accommodation or hospitality, and showcase how your skills align with our mission at Yugo.
Be Specific About Your Achievements: We love numbers! When discussing your past roles, be specific about your achievements. Mention how you managed budgets, improved occupancy rates, or enhanced customer satisfaction ā itāll make your application stand out!
Apply Through Our Website: Donāt forget to apply through our website! Itās the best way for us to receive your application and ensures youāre considered for this exciting opportunity. We canāt wait to hear from you!
How to prepare for a job interview at Yugo Students (uk) Limited
āØKnow Your Stuff
Before the interview, make sure you understand Yugo's mission and values. Familiarise yourself with their approach to student housing and how they connect young people to opportunities. This will show your genuine interest in the role and help you align your answers with their ethos.
āØShowcase Your Leadership Skills
As a Residence Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, especially in fast-paced environments. Highlight your ability to mentor and guide others, as well as how you've handled challenges and turned them into opportunities.
āØBe Ready for Financial Talk
Since you'll be responsible for budgets and financial performance, brush up on your financial management skills. Be prepared to discuss how you've managed costs and maximised profits in previous roles. Bring specific examples that demonstrate your understanding of P&L and budget management.
āØEngage with Your Personality
Yugo is looking for someone with an upbeat and outgoing personality. During the interview, let your personality shine through! Engage with the interviewer, ask questions, and show your enthusiasm for creating a positive environment for students. This will help you stand out as a candidate who fits their culture.