At a Glance
- Tasks: Provide IT support, manage systems, and troubleshoot tech issues for a leading energy supplier.
- Company: Join Yü Group Plc, a top energy supplier in the UK focused on innovation.
- Benefits: Enjoy 24 days leave, birthday off, learning opportunities, and competitive salary.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Kickstart your career in tech while making a real impact in the energy sector.
- Qualifications: Experience with M365, Active Directory, and a passion for IT support.
The predicted salary is between 29700 - 36300 £ per year.
Reports to: Head of Infrastructure and IS
Location: Nottingham NG8 (travel to our Leicester and Manchester site will be required occasionally)
Working hours: Monday to Friday, 37.5 hours a week, with occasional out of hours and weekend working.
Yü Group Plc is a leading energy supplier in the United Kingdom, committed to providing reliable and sustainable energy solutions to our customers. As we continue to grow and innovate in the dynamic energy sector, we are seeking a skilled and experienced professional to join our team as IT Technician to work primarily at our Innovation Centre in Nottingham with some travel to corporate office based in Leicester and other sites.
What We Need from Yü
- Ensuring all IT support tickets are dealt with in a timely, professional and efficient manner.
- Ensuring that all IT support calls are recorded accurately within the ticketing system.
- Carrying out support for client users with day-to-day IT issues.
- Maintain business conferencing systems.
- Set-up, install and configure PC/Laptops/ mobile devices for internal users.
- Active Directory administration.
- Windows Desktop administration using Group Policy.
- M365 configuration and management.
- Create user guides for colleagues and users.
- Asset management.
- Supporting and administering business telephony systems.
- Assist with site moves and equipment relocation.
- Experience of Helpdesk ticketing system and working to SLA’s.
- Support the renewal of ISO7001 and Cyber Essentials Plus certification.
About Yü
- Ambitious – you don’t just want another job; you want a career.
- Team player – you’re happy to help a fellow colleague.
- Motivated – you have a can-do attitude and love to learn.
- Ability to manage own workloads and prioritise.
- Understanding of IT security principles and best working practices.
- Flexibly in working pattern to support business changes and projects.
- Communicator – you have excellent communication skills, both verbal and written.
- Organised – manage and work on multiple tasks at hand concurrently, meeting specific time frames.
- Meticulous - excellent attention to detail.
- Technical – has experience/knowledge of the below:
- M365 administration, configuration, and monitoring.
- Active directory and Group policy.
- Laptop and desktop imaging, device management.
- Use of cloud-based services and technologies.
- Windows operating systems configuration and troubleshooting.
- Anti-virus/anti-malware products.
- User accounts, permissions and system access audit.
- Mobile devices management.
- Software installs and troubleshooting.
- Exposure to MS Intune, Autopilot, Entra, advantageous.
Driving licence and access to a vehicle required (for site visits).
Yü Come First
We have a wide range of benefits for our employees including:
- 24 days annual leave + bank holidays.
- Holiday buy – up to 5 additional days.
- Day off on your birthday.
- Employee Assistance Programme.
- Annual salary review.
- Learning and development opportunities.
- Enhanced paternity, maternity and adoption policies.
- Yü made a difference Awards.
- 3 days additional annual leave if you get married/civil partnership etc.
- Appointment allowance.
- Long service recognition.
- Refer a friend payment.
- Company sick pay (subject to length of service).
- New modern facilities.
- Death in service and critical illness cover.
- Plus, many more.
IT Technician in Nottingham employer: Yü Group
Yü Group is an exceptional employer located in Nottingham, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while contributing to meaningful projects within the Operations Department. With a focus on teamwork and support, Yü Group provides a rewarding environment for those looking to make a significant impact in supplier relations.
StudySmarter Expert Advice🤫
We think this is how you could land IT Technician in Nottingham
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Yü Group values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Yü Group might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Yü Group!
✨Direct Apply to Yü Group
Let's not forget to apply directly through the Yü Group website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Technician in Nottingham
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Yü Group.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Yü Group. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Yü Group
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
