Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide IT support, manage devices, and ensure smooth tech operations.
- Company: Join Yü Group Plc, a leading energy supplier in the UK.
- Benefits: Enjoy 24 days leave, annual salary reviews, and learning opportunities.
- Why this job: Be part of a dynamic team making a real impact in tech.
- Qualifications: Experience with M365, Active Directory, and a passion for IT.
- Other info: Flexible work environment with great career growth potential.
The predicted salary is between 25000 - 28000 £ per year.
IT Technician
Department: YUG – 9032 – General IT & Helpdesk
Employment Type: Permanent – Full Time
Location: Leicester
Reporting To: Head of infrastructure and IS
Compensation: £25,000 – £28,000 / year
Description
Reports to: Head of infrastructure and IS
Location: Leicester (travel to Nottingham site required, access to a car is essential)
Working hours: Monday to Friday, 37.5 hours per week, with occasional out-of-hours and weekend work.
Yü Group Plc is a leading energy supplier in the UK, committed to providing reliable and sustainable energy solutions. We are seeking an IT Technician to work primarily at our Innovation Centre in Nottingham, with some travel to Leicester and other sites.
Responsibilities
- Handle IT support tickets promptly and professionally.
- Record support calls accurately in the ticketing system.
- Support client users with daily IT issues.
- Maintain business conferencing systems.
- Set up, install, and configure PCs, laptops, and mobile devices for internal users.
- Administer Active Directory and Group Policy.
- Manage M365 configurations and settings.
- Create user guides for colleagues and users.
- Manage assets and assist with site moves and equipment relocations.
- Work with Helpdesk ticketing systems and adhere to SLAs.
- Support renewal of ISO 27001 and Cyber Essentials Plus certifications.
Candidate Profile
Ideal qualities include:
- Ambitious and career-oriented.
- Team player and helpful colleague.
- Motivated with a positive attitude and eagerness to learn.
- Ability to manage workload and prioritize tasks.
- Understanding of IT security principles.
- Flexible to support business changes and projects.
- Excellent verbal and written communication skills.
- Organized with ability to handle multiple tasks.
- Meticulous attention to detail.
Technical Skills
- Experience with M365 administration and monitoring.
- Knowledge of Active Directory and Group Policy.
- Experience with imaging and device management.
- Familiarity with cloud services and Windows troubleshooting.
- Knowledge of anti-virus/anti-malware solutions.
- Experience with mobile device management.
- Ability to install and troubleshoot software.
- Exposure to MS Intune, Autopilot, Entra is advantageous.
- Driving license and access to a vehicle for site visits are required.
Benefits
- 24 days annual leave + bank holidays
- Holiday buy-up options
- Day off on your birthday
- Employee Assistance Programme
- Annual salary reviews
- Learning and development opportunities
- Enhanced parental policies
- Recognition awards
- Additional leave for marriage/civil partnership
- Appraisal allowances
- Long service recognition
- Referral bonuses
- Sick pay (subject to service length)
- Modern facilities
- Death in service and critical illness cover
If you require reasonable adjustments during the application process, please contact us. Note that this position does not qualify for UK Visa & Immigration sponsorship; only candidates with indefinite right to work in the UK will be considered.
#J-18808-Ljbffr
IT Technician employer: Yu Group
Contact Detail:
Yu Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend local meetups, and join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Ace that interview! Research the company and prepare answers for common IT Technician questions. Show off your problem-solving skills and be ready to discuss how you handle support tickets and technical issues.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from motivated candidates. Plus, it gives you a chance to showcase your interest in Yü Group Plc and our commitment to sustainable energy solutions.
We think you need these skills to ace IT Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Technician role. Highlight your experience with M365, Active Directory, and any relevant technical skills. We want to see how your background fits with what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for IT and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills: Since excellent verbal and written communication skills are key for this role, make sure your application reflects that. Use clear language and structure your thoughts well – it’ll show us you’re organised and detail-oriented!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Yu Group
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around M365 administration, Active Directory, and device management. Be ready to discuss your experience with these tools and how you've used them in past roles.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've handled IT support tickets or resolved user issues. Highlight your ability to stay calm under pressure and your approach to troubleshooting.
✨Demonstrate Team Spirit
Yü Group Plc values teamwork, so be ready to talk about how you collaborate with colleagues. Share instances where you've helped others or contributed to team projects, showing that you're a supportive team player.
✨Ask Insightful Questions
At the end of the interview, have a few questions prepared about the company culture, ongoing projects, or the team you'll be working with. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
