Yu Group in Leicester is seeking a Customer Complaints Team Leader to drive sustainable improvements and manage the end-to-end complaints process. You will lead cross-functional collaboration, coach the team, and report findings to senior management on a regular basis.
A strong understanding of complaints handling and energy sector knowledge is essential. The role offers a permanent, full-time position with 37.5 hours per week, standard in-hours schedule from Monday to Friday.
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Energy Complaints Team Lead - Drive Change & Resolution employer: Yü Group
Yü Group is an exceptional employer located in Nottingham, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while contributing to meaningful projects within the Operations Department. With a focus on teamwork and support, Yü Group provides a rewarding environment for those looking to make a significant impact in supplier relations.
