At a Glance
- Tasks: Help customers manage debts and create payment solutions in a supportive team.
- Company: Leading UK energy company with a focus on customer care.
- Benefits: Salary of £25,000 - £26,000, quarterly bonuses, and comprehensive employee benefits.
- Why this job: Make a difference by helping customers while developing your negotiation skills.
- Qualifications: Strong negotiation skills and a passion for customer service.
- Other info: Great learning opportunities and enhanced family policies.
The predicted salary is between 25000 - 26000 £ per year.
A leading energy company in the UK is seeking an Early Arrears Advisor to manage customer debts and develop payment solutions. This full-time role in Leicester offers a salary of £25,000 - £26,000 per year with opportunities for quarterly bonuses.
Ideal candidates should have strong negotiation skills, be customer-focused, and be able to work effectively in a team.
The position includes comprehensive employee benefits such as annual leave, learning opportunities, and enhanced family policies.
Arrears Negotiator — Commercial Debt (Leicester) employer: Yu Group
Contact Detail:
Yu Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Arrears Negotiator — Commercial Debt (Leicester)
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your negotiation skills! Since this role is all about managing debts and finding solutions, role-play scenarios with friends or family. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about joining our team and helps us get to know you better.
We think you need these skills to ace Arrears Negotiator — Commercial Debt (Leicester)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your negotiation skills and customer-focused experience. We want to see how you can bring value to our team, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Early Arrears Advisor role. Share specific examples of how you've successfully managed debts or developed payment solutions in the past.
Show Your Team Spirit: Since we value teamwork, mention any experiences where you’ve collaborated with others to achieve a common goal. This will help us see how you can fit into our dynamic environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with us!
How to prepare for a job interview at Yu Group
✨Know Your Stuff
Before the interview, make sure you understand the role of an Arrears Negotiator and the specific challenges faced in the energy sector. Research the company’s values and recent news to show that you're genuinely interested.
✨Show Off Your Negotiation Skills
Prepare examples from your past experiences where you've successfully negotiated or resolved conflicts. Be ready to discuss your approach and how it led to positive outcomes, as this will highlight your suitability for managing customer debts.
✨Customer Focus is Key
Think about how you can demonstrate your customer-focused mindset. Prepare to share stories that illustrate your ability to empathise with customers while still achieving results, as this is crucial for the role.
✨Team Player Vibes
Since teamwork is important for this position, be prepared to discuss how you’ve collaborated with others in previous roles. Highlight any experiences where you contributed to a team goal or supported colleagues in achieving success.