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- Tasks: Help businesses resolve overdue payments and negotiate sustainable arrangements.
- Company: Leading energy solutions provider in Leicester with a focus on customer service.
- Benefits: Annual leave, learning opportunities, and a supportive work environment.
- Why this job: Make a real difference by helping businesses manage their debts effectively.
- Qualifications: Strong communication skills and a target-oriented mindset are essential.
- Other info: Join a dynamic team and grow your career in the energy sector.
The predicted salary is between 30000 - 40000 £ per year.
A leading energy solutions provider in Leicester is seeking a Collections Advisor to assist business customers in resolving outstanding debts. You will collect overdue payments and negotiate sustainable arrangements through effective communication.
A passion for customer service, decision-making skills, and a target-oriented mindset are essential.
Benefits include annual leave, learning opportunities, and more. This position does not qualify for sponsorship; candidates must have the right to work in the UK.
Energy Debt Resolution Advisor — Collections & Negotiation in Leicester employer: Yü Group PLC
Contact Detail:
Yü Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Energy Debt Resolution Advisor — Collections & Negotiation in Leicester
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your negotiation skills! Since this role is all about resolving debts, think of scenarios where you might need to negotiate with customers. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and even lead to referrals, which can be a game-changer in your job search.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Energy Debt Resolution Advisor — Collections & Negotiation in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in collections and negotiation. We want to see how you've helped customers resolve debts in the past, so be specific about your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for customer service and decision-making skills. Let us know why you're the perfect fit for the Energy Debt Resolution Advisor role.
Showcase Your Communication Skills: Since effective communication is key in this role, make sure your application reflects your ability to engage with customers. Use clear and concise language, and don’t shy away from sharing examples of successful negotiations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Yü Group PLC
✨Know Your Stuff
Before the interview, make sure you understand the energy sector and the common challenges businesses face with outstanding debts. Research the company’s values and recent news to show your genuine interest.
✨Showcase Your Communication Skills
As a Collections Advisor, effective communication is key. Prepare examples of how you've successfully negotiated or resolved conflicts in the past. This will demonstrate your ability to handle sensitive conversations with customers.
✨Be Target-Oriented
Since this role requires a target-oriented mindset, come prepared with examples of how you've met or exceeded targets in previous roles. Highlight your decision-making skills and how they contributed to achieving those goals.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your enthusiasm for the role and the company. Inquire about their approach to customer service or how they support their employees in achieving targets. This shows you're not just interested in the job, but also in the company culture.