At a Glance
- Tasks: Handle Change of Tenancy inquiries and provide excellent customer service.
- Company: Yü Group PLC, a supportive and dynamic workplace.
- Benefits: 24 days annual leave and opportunities for professional growth.
- Other info: Great environment for personal and professional development.
- Why this job: Join a team that values communication and customer satisfaction.
- Qualifications: Good communication skills, GCSEs in Math and English, and Office 365 proficiency.
The predicted salary is between 25000 - 30000 £ per year.
Yü Group PLC is looking for an individual to handle Change of Tenancy inquiries. You will investigate requests, manage inbound calls, and respond to email queries while ensuring excellent customer service.
The ideal candidate will have:
- Good communication skills
- GCSEs in Math and English
- Proficiency in Office 365
The role offers:
- 24 days of annual leave
- Opportunities for professional growth
- A supportive work environment
Change of Tenancy Support Specialist in Leicester employer: Yü Group PLC
Yü Group PLC is an excellent employer that prioritises employee well-being and professional development. With a supportive work culture, generous benefits including 24 days of annual leave, and opportunities for growth, you will thrive in a dynamic environment dedicated to delivering exceptional customer service. Join us in our vibrant location where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Change of Tenancy Support Specialist in Leicester
✨Tip Number 1
Make sure you know the ins and outs of Change of Tenancy processes. Brush up on your customer service skills, as you'll be handling inquiries and calls. We want to show that you're not just a fit for the role, but that you genuinely care about helping customers.
✨Tip Number 2
Practice your communication skills! Whether it's through mock interviews or chatting with friends, being able to articulate your thoughts clearly is key. We need to demonstrate that we can handle those inbound calls like pros.
✨Tip Number 3
Familiarise yourself with Office 365 if you haven't already. Being proficient in these tools will make you stand out. We can even find some online tutorials together to get you up to speed!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of your progress and help you every step of the way.
We think you need these skills to ace Change of Tenancy Support Specialist in Leicester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your communication skills and experience in customer service. We want to see how you can handle inquiries and manage calls effectively, so don’t hold back on those examples!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Change of Tenancy Support Specialist role. Share your passion for helping others and how your skills align with our needs.
Show Off Your Office 365 Skills:Since proficiency in Office 365 is a must, make sure to mention any relevant experience you have with these tools. We love seeing candidates who are tech-savvy and can navigate software with ease!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Yü Group PLC
✨Know Your Stuff
Before the interview, make sure you understand what a Change of Tenancy Support Specialist does. Familiarise yourself with common inquiries and processes related to tenancy changes. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves handling calls and emails, practice your communication skills. Think about how you would explain complex information simply and clearly. You might even want to role-play with a friend to get comfortable with potential scenarios you could face during the interview.
✨Brush Up on Office 365
Proficiency in Office 365 is a must for this position. Make sure you're familiar with tools like Excel, Word, and Outlook. If you can, try to demonstrate your skills during the interview by discussing how you've used these tools in previous roles or projects.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the company and the role. You could ask about the team you'll be working with, opportunities for professional growth, or how they measure success in this position. It’s a great way to leave a positive impression!
