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- Tasks: Investigate tenancy requests and manage customer inquiries in a supportive role.
- Company: Dynamic utilities company in Leicester with a focus on customer care.
- Benefits: Competitive salary, annual leave, learning opportunities, and employee assistance programs.
- Why this job: Join a team where you can make a difference in customer experiences.
- Qualifications: GCSEs in Math and English, Office 365 skills, and strong communication abilities.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 24750 - 26000 £ per year.
A utilities company in Leicester is seeking an ambitious individual for a Sales and Collections position. Your responsibilities include investigating change of tenancy requests, managing customer inquiries, and supporting the Change of Tenancy department.
Ideal candidates will have GCSEs in Math and English, good Office 365 skills, and strong communication abilities.
This role offers a salary between £24,750 and £26,000 along with various benefits such as annual leave, learning opportunities, and employee assistance programs.
Change of Tenancy Advisor — Customer Care & Collections in Leicester employer: Yü Group PLC
Contact Detail:
Yü Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Change of Tenancy Advisor — Customer Care & Collections in Leicester
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice your communication skills! Since this role involves managing customer inquiries, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company and might even lead to a referral.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Change of Tenancy Advisor — Customer Care & Collections in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Change of Tenancy Advisor role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your GCSEs in Math and English!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the position and how your strong communication abilities can benefit our team. We love seeing genuine enthusiasm for the role!
Show Off Your Office 365 Skills: Since good Office 365 skills are a must, make sure to mention any specific tools or applications you’re proficient in. Whether it’s Excel for data management or Outlook for customer communications, we want to know how you can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Yü Group PLC
✨Know Your Stuff
Before the interview, make sure you understand the role of a Change of Tenancy Advisor. Brush up on the basics of customer care and collections, and be ready to discuss how you would handle specific scenarios related to change of tenancy requests.
✨Show Off Your Communication Skills
Since strong communication abilities are key for this role, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively managed customer inquiries in the past, showcasing your ability to listen and respond appropriately.
✨Get Familiar with Office 365
As good Office 365 skills are essential, take some time to review the tools you'll likely use daily. Be prepared to discuss how you've used these applications in previous roles, especially in managing data or communicating with customers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Consider asking about the team dynamics in the Change of Tenancy department or what success looks like in this position.