At a Glance
- Tasks: Resolve customer accounts and support the smooth running of billing systems.
- Company: Join a rapidly growing energy company with a collaborative culture.
- Benefits: Enjoy 24 days annual leave, learning opportunities, and competitive salary.
- Other info: Flexible work environment with excellent career growth potential.
- Why this job: Be part of a team driving change and making a real impact in the energy sector.
- Qualifications: Experience in billing or energy industry is a plus, but not essential.
The predicted salary is between 26500 - 28500 £ per year.
Department: YUR - 2070 - Billing
Employment Type: Permanent - Full Time
Location: Nottingham
Reporting To: Billing Manager
Compensation: £26,500 - £28,500 / year
Working hours: Monday to Friday, 37.5 hours a week
We are looking for a I&C Billing Analyst to drive sustainable and operational change to create breakthrough benefits. The role will involve you working closely with all departments in the business and having regular meetings with exposure to senior management. It would be desirable if you had energy industry experience, but this is not essential. Our company is growing at a rapid pace so it’s an exciting opportunity to join an organisation which can offer a long term future career. Passionate and motivated people are the power behind our growth so we’re looking to expand our team and you could be part of our success story.
What We Need from You:
- Resolving specific customer accounts within agreed service level agreements.
- Supporting end to end delivery of designated Billing Portfolio.
- Support maintenance & smooth running of Billing Systems.
- Working through System exceptions to resolve billing queries.
- Account set up of large customer multi-sites in billing system for group billing.
- Working alongside other departments to resolve complex billing queries i.e. Metering/Industry/Data Exceptions.
- Liaise with External agents to resolve complex Industry/Billing exceptions.
- Assisting technical Leads with producing billing statistics to report to Line manager.
- Coordination of Billing tasks to ensure weekly/monthly targets are met.
- Ability to work under pressure and manage multiple deadlines.
- To be able to build effective inter-departmental working relationships.
- Be flexible and a strong team player, as the role will develop over time.
- Highlighting process improvements and supporting team to drive change.
- UAT testing of system upgrades/bugs and new software.
- Experience in dealing with DC/DC/MOP & DNO is desirable.
- Exposure to industry Data flows with a good understanding of industry interaction is also desirable.
Skills, Knowledge and Expertise:
- Sharp – Effective decision-making skills to manage technical workload.
- Experienced – you’ve preferably worked in the energy/metering industry.
- Great communicator – you have first-rate communication and interpersonal skills.
- Ambitious – you don’t just want another job, you want a career opportunity.
- Analytical – Naturally curious with an immaculate attention to detail.
- Motivated – you have a “can do” attitude and love to see success.
- Team player – you enjoy working closely with a team to help them develop.
- Flexible – you’re a strong team player who can adapt as the role and business develops.
Yü Come First:
- 24 days annual leave + bank holidays
- Holiday buy – up to 5 additional days
- Day off on your birthday
- Employee Assistance Programme
- Annual salary review
- Learning and development opportunities
- Enhanced paternity, maternity and adoption policies
- 3 days additional annual leave if you get married/civil partnership etc.
- Appointment allowance
- Long service recognition
- Refer a friend payment
- Company sick pay (subject to length of service)
- New modern facilities
- Death in service and critical illness cover
- Plus, many more
This position does not fulfil the UK Visas & Immigration sponsorship criteria for Skilled Worker, therefore we can only accept applications from candidates who already have an indefinite right to work in the UK. If you need any reasonable adjustments to help you apply for a role, please let us know and we will see what we can do.
I&C Billing Analyst in Nottingham employer: Yu Energy
Join a dynamic and rapidly growing company in Nottingham as an I&C Billing Analyst, where your contributions will directly impact our success. We pride ourselves on fostering a supportive work culture that prioritises employee development, offering extensive benefits such as 24 days of annual leave, learning opportunities, and a strong emphasis on teamwork. With exposure to senior management and the chance to drive meaningful change, this role presents an exciting long-term career path for motivated individuals.
StudySmarter Expert Advice🤫
We think this is how you could land I&C Billing Analyst in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in the energy industry or those already working at the company. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching common billing scenarios and industry challenges. Show us you’re not just another candidate; demonstrate your analytical skills and how you can tackle real-world problems.
✨Tip Number 3
Practice your communication skills! You’ll need to liaise with various departments, so being able to explain complex billing issues clearly is key. Role-play with a friend or use online resources to sharpen your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and contributing to our growth.
We think you need these skills to ace I&C Billing Analyst in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the I&C Billing Analyst role. Highlight any relevant experience, especially in the energy industry, and showcase your analytical skills and attention to detail. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for the role and the company. Mention specific examples of how your skills align with what we’re looking for, and don’t forget to show off that 'can do' attitude we love.
Showcase Your Team Spirit:Since this role involves working closely with various departments, make sure to highlight your teamwork skills. Share examples of how you've successfully collaborated in the past, as we value strong team players who can adapt and grow with us.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Yu Energy
✨Know Your Numbers
As an I&C Billing Analyst, you'll be dealing with numbers and data all day. Brush up on your analytical skills and be prepared to discuss how you've used data to solve problems in the past. Think of specific examples where your attention to detail made a difference.
✨Understand the Energy Industry
While energy industry experience isn't essential, having a basic understanding can set you apart. Do some research on current trends and challenges in the energy sector. This will show your enthusiasm for the role and help you engage in meaningful conversations during the interview.
✨Showcase Your Communication Skills
You'll need to liaise with various departments and external agents, so strong communication is key. Prepare to share examples of how you've effectively communicated complex information in the past. Practice articulating your thoughts clearly and confidently.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities, especially regarding billing queries and system exceptions. Think of times when you've successfully resolved issues under pressure. Highlight your ability to work collaboratively with teams to drive change and improve processes.
